Well....I would tell anyone shopping for a car to be wary of this dealership. I bought a Jeep from…read morethem in November 2025 and have already had to spend $1300+ in repairs. None of the repairs were covered under the extended warranty - big shock. Now I have a new issue with this truck and am taking it to my go-to mechanic, who is not affiliated with this dealership. I'm just really disgusted with how unhelpful they have been with me as far my warranty. No one should buy a car with 38K miles on it and immediately start forking out money to repair it. I would look elshwhere if you are in search of a new/used car.

Today was my first visit to Keller Brothers and I was amazed. The dealership was in excellent…read morecondition, nicely painted and furnished! Friendly staff, snacks and coffee were available. Clearly a very professionally run operation. With the closure of another Ford dealership, Keller Brothers is THE standout place for service!

Buying my vehicle at Bobby Rahal's Lancaster dealership was a fantastic experience. Cody Sofranek…read morewho is in the photo with me was phenomenal to work with; attentive and responsive to all of my questions and concerns before I bought the car. My last purchase was online, a great experience because I hate the haggling at dealerships. Here i felt no pressure at all. Cody's excellent service is why I bought my Lexus at Bobby Rahal. He genuinely cares about his clients and wants them to be happy. Thank you Cody, Ben, Kevin, and Bill- I appreciate your help ensuring I'm satisfied with my purchase.

Always a great experience when I take my Jeep to be serviced at Bobby Rahal in Brownstown. Derek is…read morealways helpful, knowledgable and provides top notch service to his customers. I would recommend them for all your service needs.

Took my 2007 4Runner in for a coolant leak. They charged $175 just to diagnose the leak, which was…read morethe upper hose, (which was a new Toyota part). They explained that the wrong non-Toyota clamps had been used and were overtightened (My oversight). They needed to keep my car overnight (huge inconvienence) because they didn't have a hose in stock (Really?) They then installed a new hose for $133 and performed a coolant flush for $179. There was an unexplained coolant conditioner fee of $39. Then after paying $475, I went out to check the car and they had installed the new hose with the non-Toyota universal clamps! Apparently, the service writer didn't know that clamps had to be ordered separately. I am beyond frustrated with lack of communication between the service writer and the techs and for the excessive costs for minor service. All would have been OK if they had done the repair correctly, now I have to bring it back another time, or take it somewhere else to be fixed correctly. Bottom line, if you're not in warranty, find another place to take your car.

My friend was looking for a RAV4 hybrid and went to Bennett. The sales person told her he could…read morefind what she wanted. The next day he called with 2 identical cars that were available and she went to the dealership and put down a deposit, made arrangements to pick it up 4 days later, and did everything to get ready for anew car. The afternoon before she was topick it up she was told that they never picked up thecar and it had been sold. No dealership should take your deposit money then fail to go get the car. Bennett really dropped the ball. They think they might be able to order one in a month or so. If I could give them a zero I would. This is not the first time that this has happened with Bennett failing to secure a car that they said was available.

The guys at Keim were incredible. They were able to fit me in the day I called them to replace my ACread more

Worse dealership ever. They will lie to your face and promise you the world till they get your…read moremoney and you pull off the lot with their junk!! Not even 2 months I had problems with the vehicle so I called and told them issues. They said they had to call me back. No call backs and won't return calls at all. Don't make the same mistake and go to reputable dealership because this one isn't it!!!!

Mike at Cocalico Automotive saved us today! We were 111 miles from home when the water pump went…read moreon the truck. We pulled off the road 1 mile from the shop and searched frantically for a place willing to help us out. Mike immediately got on the phone and told us that he would take care of us. Upon arrival, we were offered a vehicle to use so we could still see some sights, and within 2 hours they ordered the part and called us to let us know they were finished! We can't thank them enough for getting us back on the road during a situation that could have left us stranded. Thank you!

Best place to get your vehicle worked on. I completely trust the owner Mike and his employee Jordan…read moreto give me a reliable answer if my vehicle actuly needs fixed. Very honest place. Highly recommend.

If I could do 0 stars I would. I came in with the interest on a particular vehicle. The vehicle was…read morenot available to test drive and was in service. Nathan would not listen to me and tried to put me in a completely different vehicle. I told him to call me when the vehicle was out of service. I asked questions about the particular vehicle and he did not have the basic knowledge of parts under the hood. He tried to tell me that this vehicle didn't have many versions in AWD, which I knew was false. He assumed since I was a woman that I didn't have adequate knowledge on the vehicle. When I test drove the vehicle, I loved it, but they were not willing to fix something minor on it. I called another shop and was quoted how much it would cost to fix that particular problem. Nathan was not willing to go down on the price, even though there was an issue with the vehicle. He told me he would talk to the service department again and see if they could fix it. I never got a call back or anything. Horrible service, horrible attitude. What a crook!

I have had them work on a couple of my vehicles and can say without hesitation that they are the…read morenicest and most honest auto repair business I have ever dealt with. I wholeheartedly recommend them and plan to use them again in the future whenever I need my vehicles repaired!

I've been a customer at West Penn for all of my vehicle maintenance, but after a recent visit, I…read morewon't be returning. During an oil change and tire rotation, they called and told me a stud was over-tightened. I pointed out that I've only ever had work done at their shop; logically, it would have been one of their own mechanics. They immediately denied any responsibility, claiming it couldn't have been them. Rather than argue, I accepted their explanation at face value, and paid my bill in full and respectfully let them know that I'd no longer be bringing my business there. They left a typed letter and $20 in cash under the invoice on my front seat; not as a sincere gesture, but as a passive-aggressive parting shot. The letter reiterated that they didn't think it was their fault and criticized me for bringing my own oil and filter (something they had never brought up as an issue before). It was unprofessional, unnecessary, and left a bad impression. Ironically, their education of bringing my own oil made me realize it's better to support local shops by letting them supply parts too; something I would've been happy to do for them had they addressed it professionally. This shop had all the opportunity to maintain a long-term customer relationship, but instead chose defensiveness and condescension. I can't recommend West Penn to anyone looking for professional, honest service.

I have been bringing my Hyundai SantaFe to West Penn Auto consistently for 5-6 years for routine…read moremaintenance as well as unexpected issues with my vehicle. After getting my wheels rotated during one specific visit, I was experiencing a thumping/rattling noise when turning my wheels. Come to find out, one of the front wheels was extremely loose, turns out lug nuts were not tightened. After this mishap, I decided to bring my vehicle to a different mechanic when experiencing issues with the engine. Upon further inspection, the vehicle actually had two other major underlying structural issues including a completely rotted frame. I was told that if I were to drive over train tracks too fast, the vehicle would completely slide off the frame. I wish I could say West Penn was vigilant enough to discover this issue months earlier considering their friendly staff and low prices. I will not be returning.

I wish I could give this location 10 stars. I came in for a…read morestate inspection and emissions test. I was told by my coworker and boss to check this location out and I'm extremely happy that I did. The guy at the register; Jose O. was very friendly and extremely helpful. Even while waiting he came over and had a small conversation with me since I was sitting in the lobby area alone, I was leaving the state the next day and I needed my inspection done before heading to the airport the next morning. Acosta (the mechanic) was very detailed when explaining what I needed and gave me a nice discount. This crew is the best and I will be returning for ANY and ALL service needed for my 2018 Equinox. I HIGHLY RECOMMEND THIS LOCATION FOR ALL YOUR NEEDS!!Keep it up guys, y'all are amazing

I had an outstanding experience at Mavis Discount Tire! From the moment I walked in, their team was…read moreprofessional, friendly, and incredibly knowledgeable. They got me in and out faster than I expected without cutting any corners. The service was efficient, timely, and truly top-notch. It's rare to find a place that combines speed with such amazing customer care. I highly recommend them to anyone looking for reliable, hassle-free tire service!