You don't have to worry when you go. Here you will be taken care of so wonderful that Vern left it…read morein good hands. Thank you so much for your promptness.

I have checked into this place more then I wanted but DA each time has done a good job and at a…read morefair price. My car is 17yrs old but I plan on driving it into the ground. These past few months my car has been in the shop multiple times but it has been time for things to be fixed, updated, whatever. I have gone to multiple places and I always find Drive Automotive to cost less.

Found problem, did repair, very reasonable. Friendly employees. Were accomodating regarding repairs…read moreand pricing for customers; what needs to be done now, what can wait. Regulars, locals stopped in to say hi, have coffee. Seevice was great.

Stopped by Barb City automotive. We just needed a tire change to get home. They immediately came…read moreout and changed the tire for us and when we ask them how much they said don't worry about it. We ordered all new tires from them and they were very honest in saying they couldn't match the big box stores but they gave us a great deal. We have been there are two other times and I've never been so satisfied with everything they have done Kudos

Quality, informative, and good communication PPI. I've had several lately, truck shopping across…read morethe US.

Once again, I had the opportunity to place my trust in Bockman's to solve a problem…read more They came through like champs, and my problem is solved. As always, they provided transportation with an amazing young lady named Sam. I never doubt that the work is always performed with honesty and great expertise. In the world of automotive repair, you can't always trust that the work was performed properly nor honestly. My experiences with Bockman's have proven that they never provide less than a 100% of quality service and trust. I definitely value them.

Bob from Tom Sparks is a good man. First of all, he answers every phone with a positive attitude…read more Second, he is honest. I took my vehicle to get inspected and serviced. During the appointment, they noticed a few things wrong regarding my tires, rotor, and pins. Rather than going through with the service of balancing and rotating tires- which would've left me me with the issues I was unaware of (worn tread, seized pin, worn rotors)- Bob notified me that I should address these 3 issues before going through with my originally desired maintenance. They chose to prioritize the customer rather than going through with the service that wouldn't have done anything in the grand scheme. For this I rate 5 stars and highly recommend the service department. I will also return here for my future needs and recommend this place to everyone. These are guys you want to pay to inspect your vehicle.

After buying a car from Tom Sparks Auto recently, the office gave out personal information about my…read moreloan and car to someone not on the loan, a person I have worked to distance myself and my children from for safety reasons. They had no authorization from me to do so, and this person had nothing to do with my loan or purchase. I went in to speak to them about it, to give them a chance to own up to the wrongdoing and sincerely apologize for their wrong. All I got was excuses about how the person presented himself as my husband and they give that info out often. He didn't even know my actual last name or how to spell it. That should have been a big, red flag. Although, their actions were very wrong even without any red flags, and they should have known better. I will never, ever give them any further business, and I will actively discourage people from using this business. Shame on them.

Great service, staff was very personable, competitively priced. I believe it was Anthony that help…read moreme, couldn't have asked for a better experience in a quick oil change.

When I came in I was greeted with a bottle of water. Take 5 was probably one of the fastest…read moreexperiences I've had getting an oil change. They topped off all fluids and didn't several checks to make sure my car was safe for the road. If your on the road and in a rush I recommend you come here for good, fast, and quality service. Special thanks to both Lydia and Edgar.

I Had brakes & rotors done & they were waaaaaay less expensive than the place SE of Hy-Vee that is…read morealways super expensive. Oil change was also done for less than any quick change oil place. I dropped it off with no appt & they had us done in a couple hrs $500 for brake pads, rotors, & an oil change. Bockmans quoted me over $900

Awesome value and super fast! Other places wanted $1200, this guy fixed what I needed for less…read morethan $100 in about an hour.

I'm a regular customer at Merlin. I used to get all my oil changes and car issues checked there…read more But every time I went, they'd hand me a huge list of repairs. For example, when my tail light was out, they charged me $35 just for installation--something I later learned to do myself in about two minutes. Then, I heard a sound from my tire, and they said it'd cost $600. When I hesitated, they warned me it was risky to drive, so I agreed. Later, I had an oil change--they charged me $80 for synthetic oil, which should last 6,000 miles. But at 2,500 miles, my engine oil light came on. I checked, and there was no oil. I had to get it redone elsewhere. Next, I had a catalytic converter issue. Merlin charged me $300 for installation after I bought the part myself. Later, I smelled smoke from my A/C vent. They told me it would go away after some miles, but it didn't. My engine light stayed on, and after about 7,000 miles, the car wouldn't accelerate. They said it was the catalytic converter again--$1,500. I had no choice, so I paid. They had already charged me $99 for the diagnostic. One week later, I heard another noise from the tire. I asked them to check, but they wanted another diagnostic fee. I reminded them I had just done one, but they insisted it was separate. I paid $99 again. Then they said it was the tire bearings--$600. I was suspicious, so I took my car elsewhere. Turns out it wasn't the bearings; it was brake pads. I've realized they exaggerate issues to charge more. I've wasted $3,000 in two years. If I'd gone to another mechanic first, I'd have avoided all this. I've seen other reviews saying the same. I don't recommend Merlin. If you have car issues, go somewhere else.

I wish I could give them a lower score then 1. They wasted one day not even working on my vehicle…read more Then the next they worked on it, they all left a half hour early without finishing any work. They don't care bout customers, they suck.

My daughter is attending NIU and playing softball far from home in Southern California. Her car…read morewas sent to DeKalb in August, so she can have transportation. Unfortunately, she began having issues with her headlights and after a few FaceTimes with dad... I looked for a local shop to help us out. Called Greg at Bockman's and explained the situation and her tight schedule being a student athlete. He helped navigate her time restraints and they were able to fix a wiring failure and a check engine light that happened to come on while she was driving there. Turned out we needed a new gas cap. As a dad who is no where near his daughter to help her out. The folks over at Bockman's were kind to my daughter and very helpful. Comforting knowing there's a local shop I can trust helping us out if the need should ever arise. Thank you!

I've taken my truck here a couple times now, and the are always very accommodating and…read moreprofessional. There aren't many places in the area that can work on diesel trucks so I'm glad this is a good place. It's part of Bockman's too which is a plus, as I've had great service form them too. It's a shame Bockman's isn't open on weekends though.