Had quite the first car buying experience with these people..... First off it was very easy with…read morethe car buying process; went smooth. When I pulled off the lot after purchasing the car, the check engine light turned on. Texted my salesman and he said to turn around and they would get it looked at. I couldn't because I was in need to drive it home that evening. Week later there was the tire pressure monitor system on, check engine light, all tail lights went out and needed to be replaced and I was putting air in a tire almost every other day. Txted my sales guy again and he said it was unfortunate that this happens sometimes after getting the vehicle off the lot. After he apologized that it should have been taken care of before I had possession of the car; asked for it to be brought back and they would get the items we talked about fixed. They determined that it would be on them and taken care of and they did a good job with the entire process. Overall happy with my good used vehicle and appreciate the help Andrew gave me. He knew I financially couldn't take on the price of the repairs needed so he told me everything was on them. I will tell others of my experience here for sure. If you look into getting a car from them just test drive a vehicle more than once before actually looking into purchasing.... And make sure you ask for Andrew; he seems to be the most outgoing and the willingness to help you.

Purchased my current vehicle from Prince right at the end of 2022. Easy process, no pressure…read morepurchase, great value on my trade-in, nice people and family feel. Andrew was great to work with and ensured I got what I wanted in a vehicle. Corbin added to our vehicle conversations and was straightforward to work with on the vehicle trade-in making that process seamless. Last but not least, Charlie was also great to work with in getting all the financial paperwork set in stone! Great environment and great people at Prince Motors. I always recommend Prince when I hear of someone looking for a new ride.

Great place to buy a vehicle. Ethan and Steve are great! They are honest and upfront from start to…read morefinish! Processes was smooth and easy!

I had a wonderful experience with Parkway Auto Sales. Pedro is kind and caring, he went above and…read morebeyond to help me purchase a car!

We went in to look at a white Honda CR-V. The staff and the building were clean and professional…read more We took the Honda to our trusted mechanic, and there were some issues with the car. BUT! 616 Motors were wonderful at fixing an unknown issue with the vehicle. I appreciated their professionalism and willingness to help out / work with us.

From the owner: From our humble beginnings when we had 5 cars on our lot, to now when we have over 100, we have…read morealways believed in putting the customer first. We strive to provide the best service in the industry and put you into the vehicle that you want. We treat you as family as soon as you walk through the door. We don’t believe in just making a sale, we believe in forming a relationship for life. “616 Motors, driving West Michigan forward”.

We are on our second all-electric Chevy from Todd Wenzel Chevrolet. The first was a new 2020 Chevy…read moreBolt EV and now a 2025 Chevy Equinox EV RS. Very happy with our salesperson Alex Farr and the service team. Friendly people, no pressure.

I was very disappointed today with my "express" oil change service. I waited almost an hour and…read moreforty five minutes during a scheduled appointment. Then I noticed that the undiscounted price that I was charged was almost $50 more than the quoted online price of $99.95. Even with the "hidden fees" (mysterious $6.19 "environmental service", extra $8.11 "shop supplies", punitive $4.24 "hazardous materials" charge) extras, it was more than expected. I'll give one star back for the $15 discount that the service advisor gave me because it took so long. I do appreciate that. However, no mention of why it was more expensive versus what was quoted online. Even more sad is the lack of care that the Wenzel team puts into their customer service. No smiles. No greetings. I felt unwanted as a customer. You would think that, after an hour or more the service advisor would come and update the customer and let then know that the service is taking longer than expected (which we all know is BS). And, you better not talk to anyone but your "assigned" service advisor, as i was curtly directed to someone else. And finally, in order the get my "multi-point" inspection report you now have to call Onstar? Why not just print it instead of subjecting your customers to a forced sales pitch? Wenzel lost a customer today.

Alright I made an account just to address this . I ultimately didn't go buy a vehicle from this…read moreplace , best decision I could have ever made . I came to them 2 times hoping to buy a pickup truck . Honestly they didn't look to bad . Then I asked for a car fax .... The first time I got one the dealer told me the truck had no history and I will be happy with this truck . Received a car fax and the truck was in multiple accidents ... 1st red flag . I came back a second time for another truck because of the miles and the price . Asked for a car fax and it was blank . Took that same vin number to a buddy who works at another dealership and the truck had 12k worth of damages that wasn't reported on the car fax they gave me . So I started doing research , I went to multiple different mechanic shops and asked do they inspect vehicles from this place ..... let's just say I couldn't believe the horror stories , some mechanics straight up said they won't work on these vehicles . You can get lucky but why risk it with them is exactly what I was told . I talked to 3 different shops with no affiliation and I promise you they told me stay TF away . Also one shop in particular knows the whole scam on why the prices are the way they are and why they look half decent . Do your own research don't take my advice if you think I'm full of it . I promise you will be wondering how is it still in business .. if anyone wants to see a car fax they gave me and what I actually have j will send it to you directly no problem

They didn't even bother to fill the gas tank! I paid them $12k in cash for a vehicle and it was at…read morean 1/8 of a tank when I drove it home. Definite lack of customer service.

I've only used this dealership for service on my vehicles, but every experience I've had has been…read moreexcellent. The entire staff is consistently friendly, professional, and very knowledgeable, which makes the whole process smooth and stress-free. Today I used the shuttle service for the first time, and Frank from the drive team was wonderful. He was incredibly kind, welcoming, and had the best smile--it really made my day. It's little touches like that that set this place apart. Highly recommend their service department!

My son has been dealing with Baker on his truck for a check engine light. Every time I go's in they…read morecan't actually find what's going on with it. Even though the code reads emissions code. They think they fix it and then it comes back on , they say it must be this problem and then fix it for this amount , then again the check engine light comes on after they say they fixed it. After they fixed it recently again I drove it another 45 miles and now the check engine light it's back on. I drive a lot of miles for work so it go's out of Warranty quick but been dealing with this since I bought the truck! I'm over it with them. This is ridiculous that they can't find and fix a problem or admit this truck has a problem. It's been in at least 3 times since November plus multiple times before that and costing me thousands of dollars and time and they still can't fix it. They just keep throwing parts at it and not working. Baker is the worst dealership in Michigan or the USA to deal with and I'm not the only one that thinks this. I will be blowing this up on social media with my friends and family help. If Baker GMC doesn't take care of this next step will be that I will call my Lawyer and GM.

Simple service call today. The needed parts were available and the work was done quickly and…read moreprofessionally.

I'm on my 5th vehicle from Todd Wenzel. I have had an excellent experience with them every time…read more Stop in and see Dean, he will take care of you.

Went in and checked out a car. Liked it and was going to purchase it pending a mechanic inspection…read more I asked about this and both Scott and Paul heartily agreed to this and even offered to take it to the mechanic of my choice less than a mile from their dealership themselves. Had an appointment scheduled with the mechanic scheduled for today and communicated this with Paul on a Friday and he said he'd run it down there that same day to be ready for Monday. Come to find on Saturday I get an alert it's sold. Went by my mechanic and the car lot and the car is gone. Call them first thing Monday morning and had to leave a voicemail and when Paul called me back all he had to say was "sorry, it ended up selling" and had nothing else to say.

DON'T BUY HERE!!! Be carful if you buy anything here. He…read moresold us one that was a lemon. We have put over $2,500.00 into ours at Rosemas Garage within 3 month of the purchase, and now the motor seized up. Jenison Auto didn't even respond to emails. I guess when its sold as-is, they won't even talk to you after the sale.