Was searching for a low mileage van. Found one advertised at Parkway Auto on FaceBook Marketplace…read more Went to test and look at it. Pedro was a great person. No pressure. Answered any questions I had. Let me test drive and swing by my house to show the wife. Returned to Parkway and made the purchase. Vehicle was from down south and in great condition. I would absolutely buy from Parkway again.

Great place to buy a vehicle. Ethan and Steve are great! They are honest and upfront from start to…read morefinish! Processes was smooth and easy!

We went in to look at a white Honda CR-V. The staff and the building were clean and professional…read more We took the Honda to our trusted mechanic, and there were some issues with the car. BUT! 616 Motors were wonderful at fixing an unknown issue with the vehicle. I appreciated their professionalism and willingness to help out / work with us.

From the owner: From our humble beginnings when we had 5 cars on our lot, to now when we have over 100, we have…read morealways believed in putting the customer first. We strive to provide the best service in the industry and put you into the vehicle that you want. We treat you as family as soon as you walk through the door. We don’t believe in just making a sale, we believe in forming a relationship for life. “616 Motors, driving West Michigan forward”.

We are on our second all-electric Chevy from Todd Wenzel Chevrolet. The first was a new 2020 Chevy…read moreBolt EV and now a 2025 Chevy Equinox EV RS. Very happy with our salesperson Alex Farr and the service team. Friendly people, no pressure.

I was very disappointed today with my "express" oil change service. I waited almost an hour and…read moreforty five minutes during a scheduled appointment. Then I noticed that the undiscounted price that I was charged was almost $50 more than the quoted online price of $99.95. Even with the "hidden fees" (mysterious $6.19 "environmental service", extra $8.11 "shop supplies", punitive $4.24 "hazardous materials" charge) extras, it was more than expected. I'll give one star back for the $15 discount that the service advisor gave me because it took so long. I do appreciate that. However, no mention of why it was more expensive versus what was quoted online. Even more sad is the lack of care that the Wenzel team puts into their customer service. No smiles. No greetings. I felt unwanted as a customer. You would think that, after an hour or more the service advisor would come and update the customer and let then know that the service is taking longer than expected (which we all know is BS). And, you better not talk to anyone but your "assigned" service advisor, as i was curtly directed to someone else. And finally, in order the get my "multi-point" inspection report you now have to call Onstar? Why not just print it instead of subjecting your customers to a forced sales pitch? Wenzel lost a customer today.

Alright I made an account just to address this . I ultimately didn't go buy a vehicle from this…read moreplace , best decision I could have ever made . I came to them 2 times hoping to buy a pickup truck . Honestly they didn't look to bad . Then I asked for a car fax .... The first time I got one the dealer told me the truck had no history and I will be happy with this truck . Received a car fax and the truck was in multiple accidents ... 1st red flag . I came back a second time for another truck because of the miles and the price . Asked for a car fax and it was blank . Took that same vin number to a buddy who works at another dealership and the truck had 12k worth of damages that wasn't reported on the car fax they gave me . So I started doing research , I went to multiple different mechanic shops and asked do they inspect vehicles from this place ..... let's just say I couldn't believe the horror stories , some mechanics straight up said they won't work on these vehicles . You can get lucky but why risk it with them is exactly what I was told . I talked to 3 different shops with no affiliation and I promise you they told me stay TF away . Also one shop in particular knows the whole scam on why the prices are the way they are and why they look half decent . Do your own research don't take my advice if you think I'm full of it . I promise you will be wondering how is it still in business .. if anyone wants to see a car fax they gave me and what I actually have j will send it to you directly no problem

They didn't even bother to fill the gas tank! I paid them $12k in cash for a vehicle and it was at…read morean 1/8 of a tank when I drove it home. Definite lack of customer service.

I've only used this dealership for service on my vehicles, but every experience I've had has been…read moreexcellent. The entire staff is consistently friendly, professional, and very knowledgeable, which makes the whole process smooth and stress-free. Today I used the shuttle service for the first time, and Frank from the drive team was wonderful. He was incredibly kind, welcoming, and had the best smile--it really made my day. It's little touches like that that set this place apart. Highly recommend their service department!

I worked with some jackass named Brian. Brian tried undervaluing my trade in by almost 9 thousand…read moredollars. I drove 4 hours to the dealership. I was assured that they would help me out and get me into their last 2025 model that's been sitting for 2 years. I have a 2015 Buick regal grand sport with 50,000 miles on it. It has a turbo and brenbo brakes. He told me he was concerned about my key fob... Brian are you retarded? You work at a Buick GMC, you can make a new FOB tubby. Brian also magically accidentally shorted me 4 thousand dollars in credit, I wonder where that extra money would have went. Right into his pockets. I would not recommend this trash ass place to anyone. They are snakes that want to line their pockets. They are not actual genuine sales people. Go across the street to the Chevy or go to Facebook marketplace. BRIAN IS WORTHLESS

Simple service call today. The needed parts were available and the work was done quickly and…read moreprofessionally.

I'm on my 5th vehicle from Todd Wenzel. I have had an excellent experience with them every time…read more Stop in and see Dean, he will take care of you.