I would give 0 stars if it was possible. I had a total loss of a honda crv and was looking for a…read morenew one. I found Wyrick had one on Facebook for slightly above what i could pay. I offered a price and was told they needed to check with the owner when they came back much higher than i offered i said ok thanks if there is more money in my budget ill get back to you. They replied trying to get me to finance through them to pay less i said no. They came back to me with a best and final offer which i was interested so i came in. He was selling a vehicle to someone else he ran us the keys said take your time test driving it. There was almost no gas he said if you buy it I'll fill it up. We went and put a gallon in just to test drive it. Drive great no issues. Come back ask him about the gas he said i drove it for weeks this car is 100% fixed nothing is wrong it's good to go. The person they are selling the car to are eating showing eachother pictures hanging out basically. We waited 3 hours outside in the car i sent my family to get themselves food for him to say are you coming back i said I'm still here. They came back alittle after finally our turn. Seemed great told us about his kids and dogs ect i told him about the terrible loss we had and how we needed this car. He never filled the tank because " our gas station is closed" after i waited hours to be seen. I drove home and to work the next day to find out it's saying check fuel cap. I message them like hey what's going on with this you guys said 100% and told me multiple times it has been inspected. They pretty much said that's what you get for buying used. Then said we should have gotten a warranty mind you he did not offer it to us until a day AFTER buying it the SAME Day i messaged him about the fuel cap. Then after i sent him his own messages about his claims of the vehicle they offered me a new gas cap which after looking up was .0001% chance that was the case. But he told me it was in the next day. I drove home almost home it comes on i let them know they claim they will work with me on it but i need to pay half for all repairs i said no you guys promised me this was 100% many many many times they said i lost MY "goodwill" by getting the price lower even though they came back to me with an offer and the offer was within NADA current market. They even try to say if i get it fixed with them i would need pay half of the gas cap they ALREADY gave me which did not fix the problem and they cut and took my old cap. Uh no. I was irate i do not trust them to fix my vehicle. RUN THE CODES MAKE THEM FILL THE CAR THEY WILL SCAM YOU FOR $1. My salesman will probably reply to this as he told us he does. He WAS a nice guy so we thought. Just think twice and do your research drive the car far so you can truly see its quirks. Im not saying every car is bad im saying they will lie to your face regardless as this was not a freak experience. I ran the codes they knew what they were doing.

Just purchased a 2016 Honda Pilot. Paul was exceptionally helpful and thorough!! Not only did he…read morelisten to each of my requests and needs, he was able to find me a car that was newer, lower miles and in absolutely pristine condition. Paul treated me with great respect -- something that as a single woman I have found in somewhat rare among car salespeople in the area. This was the easiest process ever! Highly recommend Paul and Wyrick!

Jon was awesome at helping us with our vehicle. We were out of state and he helped streamline the…read moreprocess. He was extremely flexible with shipping our vehicle. Would highly recommend Van Dam Auto Sales!

I purchased a 2011 Toyota Camry XLE with about 140,000 miles from this business and has been a very…read moregood car. At the end of the day you're always taking a risk buying a 15 year old car with some miles on it. You do sign multiple agreements stating the business isn't liable after sale and offer you to get the vehicle pre inspected, so to reference a previous review, the business is not liable after sale. What I mean here is the business is not sketchy. This place primarily sells Japanese manufacture based vehicles (Honda, Subaru, Toyota). I've put about 20,000 miles on the car and have only done brakes and oil changes, and a couple cosmetic things. It's been a very reliable car. Customer service is also good. It's a smaller car lot but I would recommend them to others.

My Husband & Daughter purchased a 2009 Subaru Impreza from dealership, Mitten Auto Sales, on…read moreNovember 23, 2020. My husband with limited capacity due to a broker collar bone looked under the car which was clean and appeared to have been power washed. They test drove the Subaru Impreza (4miles) with no warning lights on dash. He spoke with Leslie & expressed his concern regarding the head gasket issues on Subaru's. Leslie, the Owner of Mitten Auto Sales, said the car was inspected by her mechanic. We found after purchasing the car and driving 17 miles home, the tire pressure monitor light came on and there was oil leaking on our cement driveway where it was parked. We called, text her website & sent emails to Leslie with our concerns, Leslie stated her mechanic said "the car overall is in good condition, but the head gasket has slight oil seepage" and refused to have her mechanic look at it when we asked. She also stated her mechanic said "it should not be leaving oil stains". We took the car into a licensed mechanic to see what the issues were as we were concerned about the head gaskets. The licensed mechanic confirmed that one head gasket was dripping and the other head gasket was seeping. Estimated repair cost of $2200-$2300.00. We asked Leslie if Mitten Auto Sales would pay $1,000.00 towards the head gasket repairs. Leslie's only option for us was they would purchase the car back, minus $500 restocking fee, $210.00 doc fee, $408.60 taxes, $128.00 license plate & $15.00 fees. At this point this was not an option as our daughter would lose out on $1261.60. We have filed a complaint with the State of Michigan due to the negligence of Leslie's knowledge of the Head Gasket issues & failing to tell my husband and daughter. We truly try to support local small family owned businesses in our area. Unfortunately, we would NOT recommend purchasing a vehicle from Mitten Auto Sales. To be continued....

Bought a Ford Escape from them. Our mechanic said the transmission oil was dark needed changing…read more There was an issue with left and right trailing arms were bad. They did want to fix any of the issues. We had to twist their arm just to drop the price three hundred bucks. When there repairs to make things right of $860.95. They acted like we were trying to rob them. We bought the Escape they did not even fill the gas tank with gas. I drove Escape just a mile down the road and the gas light came on after telling there was gas in the car. Two weeks later before I had an appointment to fix all the issues the Ford Escape would not move by stop sign. I had all I could do to get it gear to move the car to a parking lot. I got towed to the mechanic and got bad news the transmission is burned out. It will cost anywhere from three thousand to four thousand to fix the transmission. Tried reach to them if they could work something out. Chip said read the paperwork you sign. It sold as is. You bought it you own it. I can't believe these great reviews this can't be the same guy. He must of paid the people to give him such great reviews. I would not buy a pig from this guy.

Chip was definitely our favorite salesperson we dealt with in our search for a used vehicle…read more Informative but not at all pushy, he continued to be very helpful after the sale and walking us through connecting our phone to the Bluetooth in our new (used) Subaru. They seem to specialize in all wheel drive vehicles here. We were super bummed that they'd already sold the 2010 Beamer with the heated steering wheel and only 50,000 miles on it.

I bought a used preowned vehicle and the process was fairly quick and they allowed me to get the…read morevehicle checked by my mechanic. No strings attached! I really enjoyed my experience working with Matthew.

Marv's is the best! They were kind, transparent, fair, and I felt no pressure at all. They handled…read moreall of the paper work and were willing to work with us and our budget. The trade in process was simple and we were able to get a great deal on a very nice vehicle! I'll be coming back next time I need a car, and recommending them to anyone looking.

Sales man was amazing, very knowledgeable and helpful. We bought a new Toyota crown and are very…read morehappy

We were hit in our 2011 Toyota Sienna and the van was totaled. No one was hurt in our family of 7,…read moreso we knew we wanted another Sienna. Crown was the easy choice and worth the drive from Grand Rapids. They got us into a used God Certified Sienna. Every interaction was honest and thoughtfully explained. Thanks to Cam, Nate, and the whole team at Crown. We will be back to Crown for sure for future needs.

Got a quick easy experience Tyler was great I will be coming back for commercial as well as more…read morepersonal vehicles!

working with Tyler was a great experience, very helpful and knowledgeable about the vehicles he is…read moreselling. He is not pushy in any way, I liked that about him

Can't say enough about working with Mike at Borgman of Holland. Integrity, Honesty, and knowledge…read moreare three things to look for in a car dealer and Mike checks all those boxes. Made my daughters first experience buying a car such a smooth experience. Definitely recommend checking out Borgman of Holland and ask for Mike!

Looking back at it I missed a lot of red flags from this sketchy used dealer. I asked Salesman Todd…read moreif the 3 year 36mile warranty was included in the sticker price he said "yea man I include the warranty in all my cars" signing the papers its an additional $3500 which is fine but he was not transparent about that. I also bought the car on 4/4/23 and they made me put 3/31/23 on all my paperwork to make it look like they sold the car in March so they could hit their sales number to get a bonus. I also told Todd that the oil looked dirty and would like it changed before buying it. He shows me an invoice that it was done already. See photos below and you be the judge if that looks like fresh oil. My car also had a check engine light the very next day after buying. kinda coincidental that comes on after I buy the warranty. They put me in a rental and fixed it, which was nice. Todd never got back to me when I mentioned to him about how the oil was not changed. Who knows what else was overlooked. Good thing I have a warranty I guess. They also stripped my air intake box screws when I brought the vehicle in to get repaired. I learned a lot from this buying experience and I will never get swindled like this again.

Beware of this place, they tried to scam me with a vehicle purchase, field a case against me for…read moreasking to have the vehicle fixed when it was under warranty. They wanted me to pay for a car that was no good, and lost in court becasue I had everything documented and recorded. They forged my signature to register the vehicle one day prior to picking it up and filed for small claims 4 days later with no documentation. When I punched the vehicle I never received any of the paperwork and was driving around illegally. The so called sales man Adan is a registered sec offender as well.