I have a 50 year relationship with this bank. It was a typical bank relationship and they were…read morealways friendly. We found them having some of the best rates for mortgage and financed several cars. I found their rates to be better than regular banks and don't know if this has to do with being a credit union. We started with them at the old Lockheed site in Mountain View. I think at the time it was the only branch. They now have several sites spread throughout the South Bay. I recently visited their De Anza branch and kind of had a love-hate relationship because I thought they lacked friendliness & professionalism. On my last visit, I noticed several new people. What a difference good staff makes. Parsa in particular greeted me as I walked in the door, which I believe is the first time ever that has happened at this site. He further asked my reason for visiting and immediately helped me before I queued up at the teller window. I greatly appreciated this since he saved me a step in my banking business during that visit. As far as I'm concerned, he should be the bank mascot. He always greets me with a smile. He has made it a friendlier chore; if that makes sense. Sorry this was so late in reviewing. Thank you, Parsa for such a nice welcome in a business setting. Whoever says that?

I got locked out of my account and Adrian made it seamless to get back in. This man deserves a…read moreraise for his stable demeanor and efficient work. Been going here for over a decade.

Frustrating situation with Star One on San Antonio Road. I found two personal checks that were…read moreoverlooked from last year because they had slid under the stand for my computer monitor. They were over six months but under one year old. The app won't deposit a check that's over six months, so I called Star One and spoke with customer service to find out if they would accept the checks in person, since one of them was going to be annoying to try to get replaced. They put me on hold to speak with higher ups, then confirmed that yes, the checks can be deposited in person. I don't live that close to a Star One, and it was pouring rain, but it was worth it to make the drive to deposit the checks. However, I get there and the teller says she won't deposit them. I noticed the Star One contract says they're under no *obligation* to deposit a check over six months, but this doesn't mean they cannot. I've had an account with Star One for over 25 years, but I guess I'm just not important enough. The phone customer service was perfectly nice, and the teller in person was courteous (if a little condescending about the situation), but the inconsistency of information if a problem, and time is money (and they won't give me my money!). Customers need to be able to rely on customer service to give correct information. After all, in banking, I'm sure there could be much worse consequences than just a waste of time. Anyway...thanks for wasting my time, Star One.

I have a savings account and 3 mortgages with StarOne and they never fail to delight me. I just…read morevisited a branch to get some crisp bills for CNY and when I mentioned to the teller what it was for, he offered me red envelopes that they had onsite! This type of personal experience is delightful and I doubt you'd find at Wells Fargo or Bank of America.

I went in for a service estimate on getting my smashed side view mirror fixed. Alex Anderson was…read morethe best; he was easy to talk to, explained everything clearly, had a positive vibe, and extremely helpful.

Rod Lejat is the man. Was very easy to work with and we left very happy with a great deal! Very…read morenice, friendly, and very helpful helping us find the exact car we want and explain the buying process. Rod is the guy you want to help you. We are very happy to have purchased this car here!

Arkady was highly recommended, even so our experience exceeded all expectations. We got a full…read moreservice and assistance with securing our first lease within 2-3 weeks of arriving to the US. We got the car make and model we wanted, a competitive lease price and help negotiating with the insurance companies since we only had international licenses to start with. Highly recommended! and we will definitely come back for our future cars.

I've written about Arkady before. He is worth every penny spent. We've been going through him for…read moreyears and will continue to do so. He's responsive and knows the car business very well. Lani

Ethan is the best member service at blossom hill Star one branch. He's very friendly and…read moreknowledgeable to answer any questions I have. Thank you so much!!!

I just wanted to take this opportunity to firstly thank Ethan Nguyễn who had helped me open a new…read moreminor membership account for my son and secondly it is always a pleasure to have been helped by Ethan as he's very professional and kind. To me, it is worry free when you're being helped by him. Keep up the good work Ethan! God bless! Kenny and son Kyker

Let me start this review off by saying I have had 0 issues with Sal Mosto and The Car Consultants…read more I've purchased 2 cars from him, and have loved them. That being said, the way Sal has treated my partner leaves much to be desired. I set up contact between Sal and my partner, and expressed the type of vehicle my partner was looking for, and left them to discuss. My partner called Sal, and after greetings were exchanged my partner noted Sal sounded off and asked if it was a bad time and Sal replied "well yeah I'm watching the game. Can I call you back" 5 minutes later texted my partner back "Hey bud my apologies I didn't realize you were Jamie's boyfriend I thought you were telemarketer you can give me a call back if you're available" He and my partner play phone tag for about a week as my partner was working crazy hours, but would always call Sal back once he realized he missed a call. January 2nd, Sal called my partner to check in, and left a voicemail. My partner calls him back a couple hours later after he got off work. Sal doesn't answer, but sends him a text of "I'll call you back" Well...it's been 3 months and we haven't heard a thing since. If The Car Consultants decided we weren't good enough clients from the get go, even though I've done business with Sal before, I wish he would've said something. Instead he left us in limbo, and made ME look like an idiot for recommending Car Consultants. Huge shoutout to Capital Toyota for helping us find my partner his dream car and treating us like our business was worth the effort.

Called around and met with several Toyota Dealerships and non had the exact color and model of a…read more2024 Rav4 Plug In Hybrid that we wanted. They also said they could not pre-order one nor would they search for and trade for the one we wanted. Gave the Car Consultants a call and Sal found one for us at a Southern California Dealership in one day. Sal completed all the paperwork on line and arranged to have the vehicle transported to Morgan Hill by trailer. We met Sal at his office in Morgan Hill to take delivery. Fantastic, smooth, quick transaction and saved us money on the price. *late review as this transaction took place in August of 2024

Got a loan from BSL 2 years ago and from day one they have been very helpful and always friendly…read more. Spoke with Nancy many times over the year and she has the best customer service friendly attitude each and every time. Will always use them for my emergency financial needs..

From the owner: BSL Financial is in the car title loan business. We make car title loans directly to you, our…read moreconsumer. BSL can loan you money based on the value of your car, if it is paid off or nearly paid off. We treat our customers fairly and respectfully. Our goal is to make getting your loan as easy and quick as possible. You can apply for a loan online, by fax, or at one of our offices. If you are not near one of our offices, we can arrange to have someone come to your residence or workplace to complete your loan and to give you your money. So, it doesn't matter where you are in California, BSL Financial can make a car title loan for you at your convenience. Loans will be arranged or made pursuant to a California Finance Lenders Law License

I bought a vehicle from Sal at Yama Auto Brokers through Facebook Marketplace. He was in Northern…read moreCalifornia and I was in Southern California, but he made the entire process extremely easy. He arranged to have the vehicle delivered to me for a very reasonable price--around $600. I trusted Sal, and he absolutely delivered. The vehicle arrived looking practically brand new, without a scratch on it, and it has had no problems whatsoever. I also had difficulty getting financing, but Sal worked with me and helped make it happen. My only advice is to carefully review the financing terms. I financed through Westlake, and the interest rate was high, so I plan to pay the vehicle off as quickly as possible to avoid paying too much interest. Overall, I am extremely pleased with my purchase. Sal was trustworthy, helpful, and made buying a vehicle from hundreds of miles away surprisingly simple. I would gladly recommend Yama Auto Brokers.The car was cheaper than others wanted to charge me. Others wanted to charge me many fees for paint and security fees, but Sal only charged me the taxes and registration plus the vehicle has very low miles and it was a lot cheaper than other vehicles just like it. I am very happy and haven't had any issues with the car so far.

We just purchase our daughter a car at Yama Auto Brokers, and it was easily the smoothest…read moreexperience I've ever had. No high-pressure tactics or "hidden" surprises--just total transparency and professional service from start to finish. ​The team was incredibly efficient with the paperwork, and the quality of their inventory is top-notch. If you're looking for a stress-free way to buy a car, this is the place to go. Highly recommended!

Excellent experience from beginning to end. Amir was very responsive and kept me informed every…read morestep of the way. In addition, the pricing at the dealership is very fair, and there are no random upcharges at all. I highly recommend this dealership for anyone wanting a easy and smooth car buying experience.

We came to Toyota Sunnyvale to do a trade-in and get a Corolla. Buying a car was stress-free with…read moreJJ; he was very helpful and transparent throughout the process. We've worked with him before to get our Rav4, and it was great to have him again. Highly recommend working with JJ and visiting this location if you're looking for a new car!