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Arabi, LA

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Auto Tech

5.0 (1 review)

Services - Auto Tech

Routine automotive maintenance

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4 years ago

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Classic Collision

Classic Collision

(5 reviews)

After my car was involved in a hit and run a couple weekends ago while parked (thumbs up to the…read moregood citizen who left a description of the offending vehicle on my windshield, thumbs down to the jerk who didn't do that himself), the bumper was hanging off, the driver's side was smashed, and there was no way I was driving my car anywhere soon. Geico had my car towed to Fradella's, which is one of their contracted-services shops. The staff got in touch right away the next day to have me authorize some paperwork and gave me an ETA for the repairs to be finished late the following week, which eventually coincided with... Hurricane Isaac. Before we hunkered down, I called them, and they assured me they didn't anticipate any flooding, and said they would make sure my car was situated in the garage before the storm. Once life settled back to normal, we called them and they said work was almost done, that I'd hear back in a couple days. Sure enough, they called back, and while the car wasn't ready, they just wanted to update me that they were waiting on one final part. While I wished it was a call saying it was ready, I appreciated them keeping me in the loop. Thinking it might take another day or two before I got my car, I was pleasantly surprised when they called me back that same day to say it was ready. Hey!!! Because a Geico adjuster is at the shop, all I had to pay was my deductible, since the adjuster cut a check to pay for the difference. We picked the car up the next day -- everything looked back to normal. And even better, they took a little bit off the original price because of a minor detail. The staff were extremely friendly and helpful. While having your car smashed up in a hit and run is never a welcome event, at least Fradella's made the whole thing a bit easier to deal with.

I drove in my 2014 Silverado, which another body shop indicated it was 14 k repair. I told the guy…read morehere, assuming that they were a better shop. (wrong) that I wanted to buy my truck back, if totaled. They priced it 24k for repair, and raised the buy back to 13 k, so that they could have it. Its a real shame that people are scammers. I think this should be investigated. However, I've decided to move on. I don't know how you are rated so high. I'll never come back. Nope.

Firestone Complete Auto Care

Firestone Complete Auto Care

(23 reviews)

5 years ago, I wrote an unflattering review of Firestone. I didn't like the way they handled my…read morecorporate account at the time. Fast forward 5 years and a personal situation and I couldn't be happier with how it turned out. One Monday morning at 5:45 am, I was driving the ladyfriend's vehicle to work. She was riding with me since I left my truck at my office that Friday. Well low and behold I ran over something metal in the street and had to pull over to change the tire. The ironic thing was, I pulled into the Firestone parking lot but they didn't open until 7. No worries she had a jack and a dummy tire so I got this. I got the lug nuts loose, the car jacked but I could not get tire off. The hub was so rusted on and I had nothing to bang on the tire plus after I tried to kick it, I thought it would fall off the jack. So I put the lug nuts back on and waited for Firestone to open. They could not have been friendlier. The manager put us on the rack first thing and one of his employees took a small sledge hammer to get the tire off. That made me feel better about myself. We were out the door by 745 and back on the road. Great service and a great price to change the tire. Thanks!

Walter and Dorian helped me, I just needed a quick tire patch. They were super friendly and…read moreprofessional! My tire was ready in 20 minutes and it was very affordable. Definitely recommend this shop for your tire and car needs!

Auto Tech - autorepair - Updated November 2026

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