Great Members Services staff. Today I spoke with Jasmine…read morewho helped me navigate how to manage my business checking account better. She was so well-versed and skilful in helping me make decisions. Jasmine it was such a pleasure to work with you and I even let your Mgr Portia know how amazing you are. You helped me solve a big problem and I Thank you so very much.

The people who work there are very lazy and have an attitude not a very welcoming environmentread more

My 1999 Pontiac with 177k finally bit the dust. it was an ugly car--a true "Hooptie" but the only…read morereason i drove it was because i had Terrible credit and didnt feel like going through the humiliation of trying to finance anything with the credit i had.. CIG financial were the only one who would finance my loan--so, not knowing much about them, and even after reading all the bad reviews, reality told me that my choices were next to None ( screw walking) so i signed up for a loan with CIG.. my interest was obviously High (I felt every percentage point go right through my A..) but i finally had a new car .. I never missed a payment and they never had to harrass me. i have since refinanced my loan (with a conventional bank) and my payment is now HALF of what it used to be. CIG is not cheap, but just like any other bank, if you dont fulfill your obligations they will come after you. i gave 4 stars because i refinanced after only 15 months into my loan. i had a good experience with CIG, i would recommend CIG to anybody in a similar situation--but warn them,, Make your payments--Dont make excuses.

I had purchased a vehicle with Autonation finance and was told it would be financed with Toyota…read morefinancial which was a lie. It ended up being CIG/Autonation financial. When I received the welcome packet from the company it stated that if I wanted to do online payments it would be a $6 charge per payment. That is $72 bucks a year. The only way for them not to charge would be to send a check, hello 1984 or do autopay. What a scam. After one payment, I refinanced to Capital One. There is no reason to charge fees to do an online payment. Good bye CIG financial, hope I never have to do business with you again.

Very fast funding and professional team , helpful for my business to get the loan in one week.read more

From the owner: 10+ years, specialist in Hard money loan and mortgage! read more

Each call begins with CPS intro telling you that youre calling a debt collector which is very…read moreunprofessional for a financial lender. Ive never been introduced with such a negative welcome by any finance companies in over 30 yeara of doing business with banks and other lenders. So after asking about a restructuring of my payment to get a lower rate, I was told by a female 4 months into the deal to call back after 6 months and they may restructure my payment to lower it. I called back today, the voice intro again said thanks for calling and I need to know CPS is a debt collector, not a positive message at all for customers to hear! The female I spoke to today said I was misinformed and dont call back again asking for a better rate. I suggest you try your best to not use CPS as a lender because they want to be a "Debt Collector" and not a financial lender!!

Can I leave a negative Star rating? I co-signed on a loan with my son last year on his 18th…read morebirthday. He killed himself in the car in January this year. He shot himself in the head. They repossessed the car after I refused to drive it or pay for it any longer. They sold it and I still owe 20,000$. I will never pay that. I will file bankruptcy before they see a single dime. This is after squeezing every single penny in late fees due to their poor systems returning my sons payments over and over. Poorest customer service ever.

In my opinion as a dealer I would Stay far away from Lendward. They make big promises, guarantee…read moresales results, and even claim you'll get a 100% refund if they don't deliver. Well, I used their services back in December 2023 -- and guess what? They didn't deliver, and I'm still fighting to get my money back almost two years later. I first asked for my refund on March 7, 2024, followed up on July 26, 2024, and finally got an email from Frank Herman, their VP, on August 20, 2024 saying: "Working on it Mitch sir. I'll be in contact this week sir. Just need the owner here." That was the last time I ever heard anything useful. I followed up again on June 11, 2025, and still nothing. This company does NOT stand by their guarantees. They dodge, delay, and ignore you until you give up. Lendward took our money, never delivered results, and refuses to honor their refund policy. Absolute scam behavior.

Spent 30 mins speaking with Johnny regarding the loan product to ensure that this wasn't a scam. He…read moreassured me that they work hand in hand with Nissan Vision in Greece. I set up an appointment thinking all was set but walked in only to be told Lendward is a 3rd party referral source and knows nothing about the Vision business. Called Johnny back after visiting dealership, got a manager by name of Gabe who was supposed to look into situation and never got back to me either way. Poor communication, lack of transparency, and just overall poor customer service. DO NOT RECOMMEND!

Excellent service, calm atmosphere, and the employees are compassionate towards all members!read more

I came to Orange County credit in Jennifer Moreno she helped me to get a personal loan and also…read moreshe helped me to get a credit card. Even my credit score is not that kind of strong but you work hard for it and she called the office to help me out. She did the I will her to any customer who is come to this Brian in Huntington Beach to ask for her. She's really friendly. She's a great customer service. Thank you, Jennifer.

I had an outstanding experience at the Lake Forest branch of Orange County's Credit Union. From the…read moremoment I walked in, the staff was welcoming, professional, and genuinely helpful. I went there to open both a personal account and a business account, and the process could not have been smoother. Everything was clearly explained, and I never felt rushed or confused at any point. A special thank you to the branch manager, Anthony Tomassetti, who went above and beyond to make sure all my questions were answered and that everything was set up correctly. His professionalism and attention to detail really stood out. It's rare to find this level of customer service at a financial institution. I highly recommend the Lake Forest branch of Orange County's Credit Union to anyone looking for a stress-free and friendly banking experience.

This credit union recently updated their online banking system making it unusable on my MacBook…read more I have made various attempts to get this fixed but they are unable to fix. Not that they even made a serious attempt. Their fix was that I have updated my software which it was. They do not seem to understand or care that they are dealing with money and they definitely do not care about the Customer. This problem did not exist before their change and they want to blame anything but their own incompetence.

Extremely efficient process and excellent customer service! Highly recommended. They 100%…read moreperformed as advertised

Car buying to another level! Wanda was like my personal agent. I sent her what I wanted and she…read moreworked full cycle (researched the vin, spoke to the dealer and got the number to the car with more than fair market value). She knows what's she's doing and indeed worked closely with the dealer and myself to get me what I truly wanted. I'm more than satisfied that Wanda and Martha helped me with the approval and purchase process. Their communication is outstanding. Within 3 days, I was approved and signed on the vehicle I love.

Oscar Banon is a great and communicative person, he helped me when nobody else in the corporation…read morecould after a month. He resolved my issue in less than 24 hours, he deserves a raise or a higher position in the firm.

Muy bonita experiencia, muy amable la asistente, la atencion fue rapida, me brindaron la…read moreinformación que necesitaba y me pudieron resolver todas mis dudas.

Just want to say tha Marcos made my day, by helping me with my transaction without me saying…read moremuch!! Great customer service skills. Thanks a lot!!

Wait wasn't too bad for the middle of the day on a Thursday... maybe 5 minutes in line with 3…read moretellers. Jericho helped me today. I just needed a roll of quarters for an upcoming Quartermania. She was quick & very pleasant.