I wanted this vehicle and told dealer that I was going to secure my own financing on a Friday and…read morecome back to get paperwork done on Monday and by that time he had sold the truck to someone else!!! NOT HAPPY!!! BAD BUSINESS PRACTICE!!

Great communication and quick, easy sale. Vehicle as described. Bit of a drive from my house but…read moreworth the trip.

In used car buying and repairs, TRUST is key. Peter is beyond trustworthy. The Nissan Maxima he…read moresold us - for a very fair price - was a gem. And, the work he's done on my Fiat 500 is never more than is necessary, and also at a very fair price. There's a reason why Cohasset Imports has stood the test of time and built a business that is undergoing expansion: They can be trusted to do what is in their customer's best interest. I can't recommend them enough.

I bought a car in late October 2020. I was told it came with a 30 day warranty. Before taking…read moreownership, I asked if the warranty could be extended for 60 days. His answer was 'don't worry, I'd any major problems come up we will take care of it'. Nothing in writing. Sure enough in mid December the car developed an oil leak that is common with that engine. Called Peter and he said bring it in and it was repaired. Not an inexpensive repair. He is honest and trustworthy. Highly recommend Cohasset imports.

100% recommend!! Bought a decent used car for my daughter, Ron was so honest and helpful and did a…read morefew extra things to the car at no extra cost. When something went wrong a couple weeks later, he fixed it right away. He's got a customer for life!

Ron is such a great guy! He really looks out for you and the cars he have are priced fairly. Highly…read morerecommend this dealership to anyone looking for budget used cars.

Mark is super honest and reasonable with pricing! He has a good selection of affordable, reliable…read morecars and made the buying process super simple. Will definitely be coming back here the next time i'm in need of a car!

Greatly Appreciate the service I receive from them…read more I would highly recommend them to anyone looking to buy a car. Jim K

I needed my tire patched. I went to one Toyota dealer. My regular one. They shot me down. The guy…read morewas super rude about it too. So I went to AutoFair and Matt Leach was amazing! He got me in and patched it. He also hooked me up by getting me sone lug nuts I needed. This guy is awesome! 5 STARS!!

These guys are morons especially there part department and off rip there parts guy was super rude…read moregiving me mad attitude off simple questions. I asked to see if there was a couple of parts in stock and the guy was condescending. The level of customer service was unacceptable, and the entire interaction left a terrible impression. Customers deserve to be treated with respect, professionalism, and basic courtesy, not made to feel like they're an inconvenience. Based on my experience, I would not recommend AutoFair Toyota. I expected much better from a dealership representing the Toyota name. Customer service seriously needs improvement

I recently purchased a 2017 Toyota Tacoma from Metropolis Auto in Pelham, NH, and the entire…read moreexperience was refreshingly smooth and transparent from beginning to end. From my initial email inquiry to driving the truck home, communication was clear, expectations were well-set, and there was absolutely no pressure or pricing games. Corin was a pleasure to work with and did an excellent job walking me through the various trims and options, with thoughtful attention to what would be best for New Hampshire winters and my daily driving in Massachusetts. He focused on practicality rather than upselling, which I really appreciated. The out-the-door price we agreed on in advance matched the final paperwork exactly--no hidden documentation fees or last-minute add-ons. On pickup day, the truck was fully detailed, inspected, and ready right on schedule. Corin also took extra time to go over features and controls and made sure all of my questions were answered before I left. A quick follow-up from the owner, Damon, afterward to ensure everything was going well was a great final touch and showed a genuine commitment to customer satisfaction beyond the sale. I wouldn't hesitate to return to Metropolis Auto for a future purchase and would highly recommend them to anyone looking for a straightforward, stress-free buying experience without the usual dealership hassles.

I brought my car to a local shop in Penacook, NH and they told me it needed $1600 worth of brake…read morerepairs. I had the car towed to Metropolis to have them take a look. They fixed the brake issue for $250. I have no background in auto repair so it is important to find a shop you can trust. Metropolis is a place you can trust. They will give you an honest estimate and won't scam you like some other places. The shop is 45 minutes away from where I live but is well worth the trip. I highly recommend this place for anyone that needs auto repairs.

Cannot say enough favorable about my interaction with Frank. He provided everything I asked for in…read morea professional and timely manner along with offering to deliver the car two hours away. Sadly we had to put the car purchase on hold as got hit with huge tax bill (sure love it if Trump got rid of capital gains tax when you fix up a place with sweat equity!) Oh well have to help keep government going as not want any politician to lose their job. Ok now that got that off my chest if need a car reach out to these guys.

Title: Formal Complaint - Misrepresentation and Unresolved Vehicle Issues…read more I am filing this complaint regarding my purchase of a 2016 Kia from Dracut's Car Connection on July 15, 2025. Since the date of purchase, I have experienced repeated mechanical issues, including the check engine light returning multiple times despite numerous visits to their shop. I was informed by Frank, the owner, that certain repairs were not covered under the warranty, requiring me to pay out of pocket for parts and even travel five hours to Massachusetts to obtain one myself. Despite these efforts, the same issue persists, and the vehicle remains unreliable. Additionally, the dealership refused to provide an itemized receipt for the work allegedly performed, and I have evidence that my signature was forged on certain documents. I believe the vehicle's defects were known prior to sale and intentionally concealed. I am requesting that this matter be formally investigated, and that appropriate action be taken against Dracut's Car Connection for misrepresentation, possible forgery, and failure to honor warranty obligations. Rose Keller

This review is for the Service dept. at 495 Mazda. Nothing…read morebut praise. First time going there and I must say, I was really, really impressed. Everyone so friendly, welcoming, helpful! Relaxed friendly environment. Had an issue with the soft roof on my Miata. Some rivets popped off and a bracket got bent out of shape. Everyone around me said "Don't take it to the dealer, it'll be too expensive, they won't try to fix it, they'll say you need to replace the roof, engine, tires and antenna"... Boy, were they all wrong! 495 Mazda DID fix it, and they fixed it right! And the final bill was very, very reasonable. It would have definitely cost way more if I took it to the local mechanic. Mechanics at 495 Mazda know your Mazda, know how things are supposed to work, and have to right tools for the right job. Can't say thank you enough! Thanks to Jonathan and Cesare! Highly recommended!

They lied to me when I purchased my car from them last year. They also pulled a bait and switch…read morewith me. I was given a particular price for a car, and when I went to pick it up the car was hideous with tan interior with red trim and a black exterior. Obviously, it was a car they had a hard time getting off the lot, so I told them to find me something else...and my only option became a better looking car with lots of additional add-ons that cost an additional $2000. Additionally, they promised me 3 years of Mazda Connected Services, and signed me up for it. I suspected that they would reneg on that so I grabbed a screenshot of my account with 3 years of MCS provided. After 1 year passed, they took away my MCS and told me that my one year trial was over, even though I had previously been signed up for 3 years. When I reached out to them, they told me there was nothing they could do. Of course there is more they can do, they just refuse. I bought my last 4 cars from them (Lannan Mazda previously) but never again. Liars and charlatans.

Price gouging is their speciality ! Messaged the rep & asked why is the vehicle 17k over Kelly blue…read morebook for a fair dealer price, I was immediately blocked. Seems like they are waiting for that poor sucker to come along who hasn't a clue they're being taken to the cleaners

Advice for others: If you're coming here, be as close to ready to purchase as possible. This…read moredealership may not be the most welcoming place for buyers still in the research phase. I'm currently in the market for a sports car and am in the exploration stage of the buying process. I drove 2 hours to this dealership to test drive a car and get a better feel for what's out there before making a decision. While I appreciated the opportunity to drive the car, I was disappointed by the inappropriate behavior afterward. I was scolded and judged by Gustavo for not being ready to commit that day. I understand that dealerships prefer committed buyers, but making assumptions about a shopper's intentions can lead to a negative experience -- especially for serious buyers who are simply doing their due diligence.

Staff Robert and Christine presented an honest review of the car we purchased. We felt them to be…read morehonorable and reliable on which to base our decision: no heavy sales push. Professional transaction, Highly recommend this business.

Bought a car from there a year ago 2014 jeep oil life the day I picked it up was at 30% also the…read more gas tank empty. Brakes needed to be replaced. and also tires. Sold me this bullshit warranty that want to put Chinese parts in an American car. Since I bought the car its been to the shop 3 times. Terrible people I won't recommend getting a car from here again.