1. Auto Stop Arlington

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Arlington, VA

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Auto Stop Arlington

4.6 (544 reviews)
Open • 8:00 am - 6:00 pm

Services - Auto Stop Arlington

Auto engine repair

Auto Stop Arlington Photos

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Recommended Reviews - Auto Stop Arlington

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Bill
Mike S.

Brought loose tire, as in removed from vehicle tire, for patch from small nail hole at 3 PM. Lucas, my service writer accepted it without disclosing fee because it had to be inspected first. Tire was completed following day by 8 AM. Upon picking up tire, was provided a fee for $46.24 for labor. It should be noted that the Auto Stop charges irregardless of the amount of labor done for their special service. Upon discussing the price with Lucas, he stated that it's like $70 at a dealership. First off, most dealerships do not do tire patches, hence why I came. Upon referencing that the same repair is $25 at Pep Boys and $30 at the respected VA Tire, he stated, "This isn't the shop for you." It should be noted that he told me he would return my money if I agreed to never be a customer again. It seems my point on proper charging versus trying to get free stuff was lost on him. This offer was made while a different upset female customer was ordering herself a ride. If you would like a cookie bag or dog toy while getting surcharges, then Auto Stop is the spot for you. See attachments for your reference.

Full transparent email of mechanic recommendations with photos of each area recommendation
Ajay M.

Full transparency and great customer service. This place definitely deserves 5*. Customer service is outstanding, mechanics are fast and knowledgeable, and the service is overall fair. I was ready to leave my car on the side of the road, but after bringing it in for a list of issues, they had it driving like new. Nothing but good things to say. The location is a bit cramped so call ahead or book an appointment online a few days ahead of time. Don't look anywhere else in the area for a mechanic!

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8 years ago

Business owner information

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Rebecca E.

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3 years ago

Great customer service and work. It was timely and efficient and explained the work needed on my car.

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3 years ago

Auto Stop is always very helpful and has great service! They even provide transportation while you are waiting for your car to be serviced!

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Page 2 of 14

Ask the Community - Auto Stop Arlington

Can you and will you work on a Saab?

Hi Tim, yes we do work on Saabs! Give us a call: 703-931-4575 Cheers,… 

Hi do you have an 86mm oil filter wrench I can buy today?

Hey Shaady! We are a full service Auto Repair Shop, however we do not sell tools. Apologies for any… 

View All 5 Questions

Review Highlights - Auto Stop Arlington

“Ben and Tom were really friendly and professional, took care of my issue quickly same day that I called them.”

Mentioned in 85 reviews

Read more highlights

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The Service rep quoted me "worst case $1200-$1500." I dropped it off. An hour later, the manager…read morecalled me saying price was $2600. I said never mind I'l take my car back and will eat the diagnostic charge and hung up. He called me right back saying he found a part for less and cost was $2100. I said OK. The next day, when I picked up the car, he told me his credit card system had a max of $900 per charge and he would charge two $900. charges and a third for the balance. Chase flagged this as a multiple suspicious charges and flagged my card. The manager said that usually happens. It took me an hour to straighten out the mess Shirlington Shell created. When I left, I found the shop's greasy paper floor mat and plastic seat cover crumpled on the floor and the cover to my fuse box covered with grease on the floor under them. I won't be back.

Virginia Official Auto Safety & Emission Testing Station - Service center hours.

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This is my go to place for inspections (they have failed me for things that I failed, BTW). I used…read moreto have a mechanic that I dealt with for 20 years for maintenance and he recently retired so I used them for struts, brakes, and tuneup of my wife's Rav4 V6 (bought new and they don't make a V6 Rav4 anymore so we're keeping it forever) and it was expensive (big job) but cheaper than what others wanted. The work was done well, the car drives like new, and their advice on my cars (during inspections) matched my mechanic's advice when he was around. I also used them for minor work on my car. They are my new mechanics unless it's something that they can't do (and then they tell you). They sent me to a tire place for new tires as they couldn't change the tires on my 18" rims. I've been going here for about 10 years for inspections and about 2 years for service. The building is old (and grimy, it's a shop), the people who work there are old school, there is no real waiting room, but they have been honest with me (they told me the struts would improve the ride but weren't necessary yet, and left the choice to us), do good work, have very fair prices, and treated my wife with respect. Not every shop (White manager and mechanic for the service) treats a shortish Black woman with respect, though of course they should.

Emission test!! Went…read moreto get an emissions test. Had too look for help and a guy showed me the person I needed to speak to and he rudely told me he was on lunch h. I went down the street and was treated with kindness.

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I usually go to my dealer for anything car related, but in this day their emissions inspection…read moremachine was down. Since I'd already planned the time from work, I Googled places nearby. This place had good reviews, so first I called to see what the wait was like, then drove over. The person I spoke to on the phone was pleasant. When I arrived, they asked me to scan a QR code to check in, that was neat. Although I went in for just an emissions inspection, the person who checked me in saw that my state inspection was due soon and suggested getting that done as well which I agreed to. Then I sat in the waiting area in the back and worked a bit. I wish I'd taken a picture of the waiting area before others arrived because it was so cute! It was decorated with a beach theme and there were small couches and arm chairs and games to play. I think the emissions and safety inspection took about an hour or a little more. When they finished the person who checked me out was also pleasant and chatty. He was reviewing my vehicle and what services I needed and I commented that it was much less than what my dealer recommended. He was very professional and said that the dealer might be more conservative but he believes in only getting what's necessary. I appreciated his take, and especially that he didn't feel the need to talk negatively about a competitor. I will absolutely be back to get my car serviced. It was a pleasant experience with pleasant people!

I went here for my cars state and emissions inspection. Most places I asked around had a 1+ hour…read morewait and weren't nice about their communication. I guess it's because my car is newer and they can't make money off state and emissions inspections unless cars are older usually. I called here before I went and they only had one car ahead of mine. When I showed up to the shop, there was someone working on another vehicle but was very friendly to me and asked me to wait while he looks at my car. I was dome in 30 minutes and was on my way! While waiting at the shop, I also overheard the mechanics conversation with a customer where they needed a costly car part replaced, and he even went ahead and called the manufacturer for the customer to see if there was still a warranty on the part. He also came up with other alternatives. A customer could use to pay for the expensive part. I've never seen a mechanic go this far for a customer before and it makes me want to come back in case there's ever issues with my car.

Auto Stop Arlington - autorepair - Updated November 2026

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