Despite the fact that I came here at the end of the month, my safety inspection went quickly. They…read morehustle to get people in and out. The store has a variety of oil, beverages candy and gum to peruse while you wait. I don't think I've ever seen so many kinds of oil! They also have a Western Union, ATM, and a machine to buy Bitcoin. No annoying TV or music so you can work on your phone while you wait. The chairs to wait are super comfortable too! Prices are the going rate. Sam is friendly and efficient. I highly recommend.

I went In for an oil change and my car came back with a dent. As they clearly did not use the lift…read moreproperly. Finally, they tried telling me that my lugnets were swollen and they couldn't do the tires. But when I got home I was able to do so in twenty minutes.

This is my go to place for inspections (they have failed me for things that I failed, BTW). I used…read moreto have a mechanic that I dealt with for 20 years for maintenance and he recently retired so I used them for struts, brakes, and tuneup of my wife's Rav4 V6 (bought new and they don't make a V6 Rav4 anymore so we're keeping it forever) and it was expensive (big job) but cheaper than what others wanted. The work was done well, the car drives like new, and their advice on my cars (during inspections) matched my mechanic's advice when he was around. I also used them for minor work on my car. They are my new mechanics unless it's something that they can't do (and then they tell you). They sent me to a tire place for new tires as they couldn't change the tires on my 18" rims. I've been going here for about 10 years for inspections and about 2 years for service. The building is old (and grimy, it's a shop), the people who work there are old school, there is no real waiting room, but they have been honest with me (they told me the struts would improve the ride but weren't necessary yet, and left the choice to us), do good work, have very fair prices, and treated my wife with respect. Not every shop (White manager and mechanic for the service) treats a shortish Black woman with respect, though of course they should.

Emission test!! Went…read moreto get an emissions test. Had too look for help and a guy showed me the person I needed to speak to and he rudely told me he was on lunch h. I went down the street and was treated with kindness.

I needed an oil change and in the past I use to take my car to other overpriced shops just to have…read moremore issues come up with my vehicle. Then my dad use to work on our cars but now he is unable to. So when I found Bradham Automotive on Yelp it was a prayer answered. When I took my car to them I felt like my dad was working on my car because they showed me in videos of the work they did and broke it down if I had any additional questions. This built trust, made me feel at ease, and safe. Thank you for always taking care of my car.

Exceptional service and communication. The Bradham team went above and beyond to get my car back on…read morethe road, and even had me bring the care back a month later so they could make sure everything was perfect. If I wasn't moving states soon, this would be the only place I bring my car. DJ, Jay, Billy and the rest of the team thank you! Special shoutout to DJ and Jay. Appreciate yall!

I dropped off my car after hours due to the plastic mud guard having come loose and having had it…read moredamaged through dragging on the highway. There is a whole system set up to drop off the car, leave the key in an envelope, put a message on the envelope, and then drop the whole thing into the mail slot so it is locked in the office. I fully expected a multi hundred dollar estimate, with a new part and labor, but it wasn't that way at all. The estimate was $70 (including $20 for the state safety inspection). It was of course a simple fix, but kudos to this shop for being honest about it and not trying to upsell, up charge, or do anything other than what was needed. I wish more auto places would be like this, but until they are, Arlington Auto Repair on Four Mile Run is the place to go!

Went in for an oil change and they ended up breaking my oil filter cap and charged me for the…read morereplacement. Dirty business ethics, i do not recommend at all.

I've been bringing my Honda Accord to Joyce for a few years now and have always had a good…read moreexperience. From safety inspections to emissions to wheel hub bearing issues, the folks at Joyce are always communicative and helpful, explaining what things are and the options that I have as the owner. Since I live nearby, I will generally bring my car in when they open and pick it up at the end of the day (unless the timeline is longer). Definitely recommend them if you need something looked at for your vehicle.

I will miss this place . Provided me with service many years for various vehicles. Ryan thank you…read morefor all your help. I hope you and the rest of the team see many more blessings your way.

Long line,but don't get discouraged...it moved incredibly fast. Don't forget your M A notice if…read moreyou received one.

I was debating whether to drive up to a self service VEIP location but this one is closer. The…read moreservice was professional when checking in. I was in and out in less than 10 minutes on a Saturday's morning.

I came around 8 a.m. on a Saturday morning and it wasn't much of a line. Woot! I was in and out in…read moreabout 15 minutes. Service was very professional and quick. The price did go up though. It's $30 now!

Efficient, polite no fuss. I have to drive further to get my inspections here but its worth it.read more

This place is fantastic. They finished the repairs ahead of schedule, and their customer service…read morewas very good. But the main reason for my very positive review is AA's honesty. I needed a new transmission and I was told the cost would vary depending on whether the transfer case needed to be reprogrammed -- that would be an extra $500. When I picked the car up, they told me that fortunately reprogramming wasn't needed. They could have said the opposite -- I would have paid the extra $500 -- and there's no way I would have ever known the truth. I am just posting this review because to me honesty is basically everything in car repair places. And Arlington Autocare is honest.

I wish I had a better experience here and would especially not recommend this business to any…read morefemale going by themselves. When taking my car in solely for an oil change, after it was complete my car was returned to me with the driver's seat reclined an absurd amount. Additionally, the electronic switch to raise the head of the seat was broken and I knew for a fact it was not broken before I took my car in to get serviced. The next day, I brought it back to address the issue and have the shop fix it because it was very difficult for me to drive my car with the seat reclined so much. I did not feel like my issue was taken seriously initially by the mechanics. When explaining the issue, it seemed like they thought I didn't know how to raise the seat up in my own car. It wasn't until showing them the problem that they admitted this was a real issue they would need to run diagnostics and charge me for. I asked why they would feel a need to recline the seat this much to complete an oil change in the first place, and they continuously doubled down that the mechanics have to be able to move the driver's seat in any way they need to drive the car and could not admit the issue was their wrongdoing. It makes sense to me to move the seat towards and away from the wheel, but my seat was reclined so much from the original position that seemed incredibly unnecessary. After running the diagnostics, they wanted to charge me almost $900 total to replace the switch altogether. When expressing to the mechanics once again that this issue is on them because the seat was not broken before I brought it in for the oil change and it is ridiculous to ask me to pay this much especially in labor charges, they would not budge on their stance that they can move the seat however they need and said charging this much and replacing the whole switch is what needed to be done. The next day I called right when the shop opened to speak to the manager about this issue. Every time I called, the mechanics said the manager would be in later that day and everytime I called after that the manager was never available. Eventually in the afternoon, the mechanics were able to communicate the issue to the manager themselves, and later on they updated me that the manager is aware of the issue and looking into it to see what he wants to do.I made it clear to the mechanic I spoke to that I still wanted to speak to the manager myself, and they said they will give the manager my number to call me. I never got a call from the manager, instead the shop called me back saying the manager wants the shop to comp all charges with this switch fix except the part. I made it clear that this is the least they could do because they were the ones that caused this issue. I still want to speak to the manager about this and they expressed that the manager had left for the day and is busy so wouldn't have time to call me about this, which I think is incredibly cowardly of the management of this shop to not be willing to hear out the customer's concerns directly. When picking up my vehicle the staff was incredibly unfriendly and visibly upset about the whole situation. I asked if the part had a warranty and was met with an "I don't know, I think a year." When asking if they could confirm that with someone that knew, they responded "It's a year warranty" without verifying with someone else. When paying for the cost of the part (which was $250 that was for an issue I did not cause) I politely asked if they had a discount for nurses/first responders and was met with "why should we give you a discount, we're already losing money on this." I will not be returning because of the lack of customer service and the lack of respect I was met with from staff as a single young woman.

This shop is extremely unprofessional. We dropped off our car for an oil change and returned two…read morehours later to find the car wasn't even on the property. Minutes later, we saw an employee driving it in from the road. When we asked why someone was taking our car off the lot, the manager became defensive and actually yelled at us. Later, a second manager admitted the employee had taken our car to run a personal errand to Home Depot, which is completely unacceptable. They tried offering a free oil change, but we refused and got a refund. The second manager tried to justify saying it was an "honest mistake" and that they do this all the time and showed no remorse. Avoid this place--they will use your car without permission! Extremely unprofessional

They are always putting there best effort for service They…read morego above and beyond I'm so grateful

I had them put on an ecotrailer hidden towing hitch ($300) that I bought and supplied to them for…read moremy 2020 Subaru Forester and knew that this required skills outside of my abilities when it required moving the exhaust and making a special cutout for this install. They were upfront about the costs for a regular hitch in the $200-300 range but when they assessed the job, they came back with a real estimate for the work they described which matched my expectations and was more like $500 but considering the amount work, they performed this to perfection, and this hidden hitch and trailer looks perfect with my new bike rack and well worth the money.

The Service rep quoted me "worst case $1200-$1500." I dropped it off. An hour later, the manager…read morecalled me saying price was $2600. I said never mind I'l take my car back and will eat the diagnostic charge and hung up. He called me right back saying he found a part for less and cost was $2100. I said OK. The next day, when I picked up the car, he told me his credit card system had a max of $900 per charge and he would charge two $900. charges and a third for the balance. Chase flagged this as a multiple suspicious charges and flagged my card. The manager said that usually happens. It took me an hour to straighten out the mess Shirlington Shell created. When I left, I found the shop's greasy paper floor mat and plastic seat cover crumpled on the floor and the cover to my fuse box covered with grease on the floor under them. I won't be back.