Highly recommended this place,the staffs and technicians are awesome theyre car enthusiast like…read moreme.Affordable prices. Took my 2018 sti for an all four alignment. Can't go wrong with Graham Auto Repair shop!

The cost of items to be repaired was astronomical and the other items listed that they added on as…read more"recommended" were over inflated as well. I feel this business only cares about profit. Not to mention they took a few clips out on the front hood portion to access the radiator and failed to reinstall them. I know it's only a minor thing but complacency like this only leads to bigger problems down the road

Honest communication. The cost and length of service was fair and reasonable in my opinion. In…read moreone instance labor wasn't charged for an install. The issue was totally resolved; the car runs better BUT: my formerly very very stiff clutch is now smooth like butter! I don't know enough about mechanics to know the how/why, but that clutch is great and the car drives as it was meant to! Thank you so much guys and gals.

If you're looking for a shop you can ACTUALLY trust, look no further! I came in feeling skeptical…read moreafter a bad experience with another local shop, but Toni and Brandon immediately made me feel at home. It's rare to find a quality shop open on weekends these days. While I waited in their comfy lobby, I actually enjoyed chatting with the team. It felt more like catching up with friends than sitting in a mechanic's lobby. They are 100% transparent. Brandon only noted a repair I already knew was coming up and never pressured me to spend more. They truly love what they do and care about their clients. Definitely turning into a regular here! (Side note: Enter the parking lot from Washington St to find them easily!)

I drove 6 hours round trip to this shop and bought a th350 that was listed as newly built and was…read moregiven a price of $600 without the torque converter they were including. When I arrived they tried to get me for $700, not the agreed $600. I had to argue that and then even tho I had asked about payment by credit card well before I drove all the way up there they demanded cash to keep it off their books. I ended up having to go find an ATM out there in the middle of nowhere. After installing it the transmission it broke and lost 2nd gear on the first test drive around the block. When I inquired about any warranty at all on parts I was told that because he had reduced the price it was as-is and there was no warranty. This wasn't presented as parts or an as-is piece of metal. It was presented as a newly built th350 with a shops name and photos on it. I suggest that you stick with shops who have their act together and stand behind the things they sell. Don't waste your time with these jokers.

The Strange Auto Barn took my 1955 Ford F100 truck and did a Manual to Automatic transmission swap…read more They did all the fabrication and modifications the right way. Everything was done above my expectations. Every last detail was taken care of.

I started off with several quotes for a brake job on a 2021 Nissan Sentra. Spencer reached out…read morewith one and after reading his reviews, I chose to work with him. He let me know he was licensed, certified and insured. Once he mentioned this, I did ask a few of the others that sent me a quote if they were and suddenly, they became unresponsive. Spencer took the time to explain what my car needed, the time, and the cost. He updated me every step of the way. I asked him for quotes on a few other things my car will need in the future and again, he provided quotes for each and detailed the process and what his work included. Spencer has my business for life. I have already recommended him to several family members and they are eager to work with him.

Had pads/rotors replaced on my 2019 4runner. Second car I have had Spencer work on. Upfront…read morepricing. Shows up on time. Quality Work completed quickly. Can't recommend Spencer enough.

car was sideswiped took it in for paint and wheel repair very professional, really great…read morecommunication they didn't do anything without talking to me first.

I want to thank Specialty Auto body for taking on the project of helping me and fixing my grandmas…read moreold 1996 Buick. After someone damaged the front end of my car it was worth fixing because the car had low miles at 40,000. Specialty Auto body worked with the insurance of the person who damaged my car and gave them a fair enough price to approved fixing it. I really appreciate that Specialty Auto body cared enough to help me because it took a lot of time and effort to source the parts on their end and wasn't a simple task. They were upfront and honest about the process from the beginning that it would not be a quick turn around and that there would need to be some patience on my end. They followed through, and managed to do it in a reasonable amount of time. Also, the quality of the work is very well done and I'm so glad to see my car restored to its original condition! Thanks a million to Jeremy the shop owner and his son Ryan! You're two of the good ones out there with good hearts. Also, it feels good to support a local family owned business versus going to some shop who just works for the insurance companies, and basically just totals you car and don't really care about you at all. I got really lucky this wasn't the case with Specialty Auto Body. They were there to help me and not screw me like another shop would have. Anyone I know that needs body work I will send your way! So grateful to you guys! Sincerely, Malia

I rarely leave reviews, but the experience I've had here warrants sharing…read more I brought my vehicle in on April 20 at 9:00 AM and was told I would receive an update by mid-week. Prior to that, I had already paid $1,200 at Greg's Japanese Auto for a full diagnostic, which confirmed the issue was a gasket. I shared this information when I dropped off my car. From that point forward, communication was extremely poor. I had to repeatedly call for updates, as promised callbacks were never made. On multiple occasions (April 22-24), I was told someone would follow up by the end of the day, but no one did. When I specifically asked to be contacted directly as the owner, they continued calling my husband instead. Despite already knowing the issue, the shop took over a week just to confirm it again and didn't even order parts until the end of that timeline. Many days--and even entire weeks--went by with zero communication unless I initiated contact. The most concerning issue is the lack of transparency, especially regarding cost. The last quoted price we were given was $6,200, and we were never contacted about any changes to pricing, parts, or services. We have now been told the total is $7,800, which is a significant increase that was never discussed or approved beforehand. At this point, I still have not received my car and am being told it "should" be ready today. I have been without my vehicle for well over a month. This has forced me to cancel plans and rearrange my schedule multiple times, adding unnecessary stress and disruption. Additional concerns include: No proactive updates for long stretches (including May 11-22) Delays in starting work with no clear explanation New issues (such as needing to order a special tool) were never communicated until I followed up Failure to follow direct instructions on who to contact When I spoke to the manager, Matt, I expressed concerns about the lack of communication and was told it would be addressed. Unfortunately, nothing improved. I understand that repairs can take time. What is not acceptable is leaving customers completely in the dark for weeks, requiring them to chase updates, and then presenting a significantly higher bill without prior approval. At minimum, customers should expect: Timely and honest communication Follow-through on promised callbacks Clear authorization for any cost increases Unfortunately, this experience fell far short of those expectations. DO NOT TAKE YOUR CAR HERE FOR ANY REASON!!!

Went in for an alignment. All that was done- handful of pictures and told me they can't do it…read more Handed me a $200 bill for doing nothing.. thanks

Always gets the job down fast and efficiently would recommend to anyone kind and friendly makes you…read morefeel like a friend came over to work on it

So my car wouldn't start. And if you had this problem know you're thinking right away, now what am…read moreI going to do? I called a couple of storefront type repair places and neither one of them could get me in for a week. It was their only answer but it wasn't a good answer for me So I called these guys, they were here within half an hour, diagnosed what was wrong with my car, went and picked up parts, had me up and running within 45 minutes total. Nice guys, reasonable I would think so, if I have issues I will call them again.