This is a business where I was trying to purchase a used auto part I went there on Friday because I…read moresaw the part on their website called about it and they said come get it ! When I showed up they told me they were not pulling parts that day come back tomorrow on Saturday ! When I came back on Saturday they again said they were not pulling parts to come back Monday which is today ! When I got here today they charged me for the part had me wait two hours and still haven't began pulling the part at which time I requested a refund !! I've wasted an hour driving there and back Friday another hour on Saturday and another three hours today for a total of five hours invested with nothing to show for !! Hands-down the worst business experience I've ever had ! And their attitude was who cares just get your money back !

I've been to this store a few times for dead batteries and other parts. They are always extremely…read morehelpful by testing/changing battery for free. I've never had such great service from any other auto parts store. Thank you guys!!

If you're looking for tint, wraps, or paint protection film, American Shade is truly on another…read morelevel. From the moment I walked into the shop, I could tell how much pride they take in their work. The space was clean, organized, and professional which immediately gave me confidence. I was able to see firsthand the level of care and attention to detail that goes into every vehicle. Nothing felt rushed. Every edge, every surface, every step was handled with precision. What stood out most was how thorough and knowledgeable the team was. They took the time to walk me through all of my options, explained everything clearly, and never once made me feel pressured. You can tell this isn't just a job to them it's craftsmanship. If you value quality, professionalism, fair pricing, and a shop that treats your vehicle like their own, I highly recommend American Shade.

Great Christian people and great service!! Had my Ram tinted today and these folks are a step above…read morethe rest IMO!! I'll be back with other vehicles and definitely 100 % recommend!!!

Traveled from Illinois to Lake Norman area to visit a relative pulling a 20' camper with a W/D…read morehitch issue. I needed a professional to adjust it properly and called them. Service department was very cooperative with getting me scheduled at a time that suited me. Zack took care of my hitch issue and set it where it should have been. He also offered advice on loading the trailer for a better experience. The whole thing took about an hour. I'm fairly new to towing a camper and while I waited, I talked with Brian in parts a bit about the trailer itself. And he offered great info as well. They treated me like I was a long time customer. Couldn't have been happier!

We made an appointment for our fifth wheel repairs. She gave us a day but not a specific time. When…read morewe arrived at 11am we were given a rude lecture about how we were supposed to be there at 9. She never said that. She was VERY rude and unprofessional. We live full time in our RV and we made sure they knew that we would need it back as quickly as possible. 5 working days later we still hadn't heard anything, so I called. They hadn't even gotten the estimate done yet. She said they were waiting to hear about a part. We went to pick it up because we couldn't wait any longer. She said they were having a hard time finding the cabinet colors, even though my husband clearly stated that the cabinets didn't need to match because we were going to be painting them. She said she would send an estimate using similar cabinets. It's been almost two months and we haven't heard a word. Definitely will be taking our fifth wheel elsewhere.

10/10 recommend for quality service in a disposable car world. They go above and beyond for their…read morecustomers to ensure a safe and drivable vehicle every time. They've serviced my family vehicle for a few years now and every time I think the car is done (it's a very beat up 2010 Kia soul) they manage to fix it up without breaking our souls. In a world of upselling and "just buy a new one" where the average American is just struggling to pay bills, they are an oasis in a desert. Don't think twice, just trust Luis!

A business full of professionals who know their stuff. Had to get my car's AC replaced and they…read moredid it in short order. On top of that unlike some other shops they don't try to deceive you on replacing parts or push package deals that you don't need. Deeply recommend them!

Fuck this place do not do business with them they are shady. I bought what I thought was an rsx oem…read morewheel because thats what was shown on the listing, it never showed a picture of a steel spare rim which I ended up receiving after I purchased said listing online. I could return the stupid spare rim they shipped using their bait and switch tactics but shipping cost more than the $96 im now out purchasing the stupid steelie spare they shipped to me. I've contacted them through my online purchase email and they dont care that did a bait and switch on me

This Beaver purchase proved a horrible experience for me personally. I looked online for a…read morereplacement engine for my niece's 2010 Honda Civic LX 1.8, which had a cracked #2 cylinder liner. There were quite a few engines on offer...ranging from $500+ E-Bay and wrecking yard models to $1200-$1500 extra low miles direct import Japanese units. I went with these guys, (despite them being almost $300) higher than the cheapest E-Bay option. I did that because I was told they were a good, reputable place to purchase Honda parts from in NC. The original engine purchased was a relative low miles unit, which I had shipped directly to the install facility. On installation and initial startup, a coolant weep from a hairline crack in the block was discovered. The installation facility notified me and then immediately reached out to Beaver. The car never left the shop. The delay was an expensive inconvenience. One week later, a much higher mileage engine was sent out to the facility. It was again installed after removal of their first defective unit...(two complete installation charges) because of their defective part sent. Things happen! I'm not unreasonable but the fact remains, I paid for a "good" engine. If it is not and I incur massive additional costs as a result, cost sharing would be the least they should offer...(either discount the engine or pick up a part of the installation). I was prepared to absorb much of it, despite not being at fault. These guy were having none of it. They completely absolved themselves from ANY of those costs...despite sending a faulty engine. They refused to let me speak to the owner and acted as if they'd done me a favor by sending out a much higher mileage engine. I did not beg for that engine. I paid money for it...money I could have spent elsewhere.

I am a 59 yr old single woman and Bryan knew this, however they let me pay for and drive off in a…read morecar that they advised had been sitting for over a year. The car got me home (35 miles) and now will not stay running. The front drivers side wheel wobbles like it is about to come off, the AC does not work after being told everything works and now all 4 wheels are metal to metal. This car was NOT checked over for me to drive it home. In fact it was not safe. I do not recommend anyone to do business with Top Shelf. I am now out the money I paid for this car nor can I drive it due to everything that's wrong with it. Extremely disappointed because of this transaction and the fact I have no means for the repairs needed.

Bryan, owner of Top Shelf Auto Sales, was amazing to work with on my new to me car purchase. great…read morecar at a fair price. will do business with them again.

My nissan maxima stopped working due to the car key and after speaking to them they sent out a tow…read moretruck to get my car. Tow truck was cheap and quick. Best service got my car key reprogrammed and it is fixed and working well and affordable prices!

Honest repair shop. Breaks down labor and parts costs so you understand what you're paying for…read more Doesn't pressure you into unnecessary repairs. Friendly, respectful staff

Adam did an excellent job helping me understand the correct option for me, very nice and helpful…read moreguy. would recommend to anyone looking for wrap jobs. Thanks again!

They may be good for cars, but they cannot/will not clean the area of a boat bottom which is on the…read morebunks of a trailer. I take this small boat to the coast and leave it in the water for up to 5 days at a time and it is crucial that this area is protected. They have no jacks or other methods of making sure this area is cleaned and protected from marine contaminants. It was aggravating when I showed up for an appointment and they would not even discuss potential solutions. Luckily, another boat detailer was within a stone's throw and was gladly and easily able to accommodate my concerns.