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Van Nuys, CA

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Auto Pro-Tech

4.3 (12 reviews)
Open • 8:00 am - 6:00 pm

Services - Auto Pro-Tech

Hybrid car repair

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8 years ago

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5 years ago

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4 years ago

I was there for oil change. It was so quick and price was reasonable. I recommend here for oil change.

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6 years ago

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4 years ago

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6 years ago

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4 years ago

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8 years ago

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8 years ago

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6 years ago

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8 years ago

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8 years ago

Jesse is the man, this place is awesome. He really helped me out. Very reasonable pricing too, my go to mechanic from now on

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Review Highlights - Auto Pro-Tech

“Had my Prius battery replaced here and Jesse was outstanding with his professionalism, knowledge and speed.”

Mentioned in 8 reviews

Read more highlights

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Valvoline Instant Oil Change

Valvoline Instant Oil Change

(239 reviews)

Reseda

I really enjoy coming to Valvolines. This is the third location I've been to, and I continue to be…read moreimpressed by how friendly, courteous, and professional the employees are. Anthony carries himself so well and I felt genuinely attended to while he did my oil change. He took an extra minute to put my glove box door on properly after another technician put it back wonky. Will hands down come back to this location. I didn't have to wait in a line at all. Check your Valpak mailers and their website for coupons!

BEWARE -- Serious concerns regarding transmission service and lack of accountability…read more I brought my vehicle to Valvoline for a "transmission fluid service," trusting that the service would be completed properly by trained professionals. Unfortunately, just four months later, my vehicle began having serious issues and was unable to shift into gear. I had to take it to a mechanic as an emergency repair, where I was informed that the transmission fluid service appeared to have either not been performed correctly or not been completed at all. During the inspection, my mechanic found that my vehicle holds approximately 8-9 liters of transmission fluid, but fewer than 4 liters were drained. The fluid that was removed was thick, black, and extremely dirty -- not what I would expect after a recent transmission fluid service. I was also advised that there was a possibility my transmission may have suffered damage due to the condition and level of the fluid. I filed a claim with Valvoline hoping they would investigate the situation and work with me toward a resolution. Unfortunately, I was told that everything was done correctly and that they would not take any further action. The manager, Carlos, stated that he reviewed the service and that the same fluid removed was the fluid that had been put back, explaining that discoloration can be normal due to residue. However, the condition of the fluid and the amount removed raised serious concerns that were not addressed. I also informed them that on the day of service, the team had me wait an extended period because they needed to call and confirm which transmission fluid was required for my vehicle. I have supporting documentation, including receipts, videos showing the condition of the fluid, and my mechanic's findings, but my concerns were dismissed. Valvoline was once a convenient and trusted option for me, which makes this experience even more disappointing. Mistakes can happen, but refusing to acknowledge a customer's concerns or take responsibility when there is evidence supporting their claim is extremely frustrating. I hope Valvoline takes this feedback seriously, reviews their service procedures, and prioritizes proper training and customer care. Customers trust you with their vehicles -- that trust should be earned and protected.

Valvoline Instant Oil Change

Valvoline Instant Oil Change

(248 reviews)

Northridge

The staff here is wonderful, but Vincent is the best! He is very accommodating, thorough, and…read morealways available to answer my questions or address any concerns. I know my vehicle will receive excellent service in a trustworthy place. I highly recommend them!

I have been coming to this Valvoline location for years for oil changes and occasional additional…read moreservices. As someone who doesn't know a lot about cars, I have always appreciated the convenience and trusted the employees to take care of my vehicle. Unfortunately, my most recent experience has caused me to lose that trust. During my last oil change, there were several attendants working and everyone was friendly and talkative. I was actually happy to see that a woman would be servicing my car, since you don't often see women working in these positions. At one point during the service, I heard something drop, but I didn't think anything of it and drove away believing everything was fine. The very next day, multiple warning lights came on in my car, including the check-engine light. I immediately called Valvoline and was told to bring the car back. I did, waited my turn, and a male attendant inspected the car and ran the diagnostic code. He told me that everything they had serviced appeared to be fine and that I would need to take the car to a mechanic. So I did and had to pay a diagnostic fee, only to find out that a cap had been cracked. The mechanic showed me the damaged cap, and I was honestly in disbelief. What disappoints me most is that if something was accidentally damaged during my oil change, I simply wish someone had told me. Accidents happen. I would have understood that. What is upsetting is that the damaged cap appears to have been put back on without anything being said, leaving me to discover the problem only after warning lights came on and I had spent additional money at a mechanic trying to figure out what was wrong. After being a customer here for years, I'm genuinely disappointed that this experience has left me feeling like I need to find another place for my oil changes.

Auto Pro-Tech - hybridcarrepair - Updated October 2026

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