Amazing customer service!! Tony went above and beyond to help me diagnose the problem! They set an…read moreexample for quality and care for the customer. Even though the problem needed to be taken elsewhere to be fully resolved, Tony took the time to provide local recommendations and even educate me on how to do some simple work to myself to save money. Don't hesitate to bring your business to this location!

From the owner: Whether you're a do-it-yourself mechanic or a professional technician, your local O'Reilly Auto…read moreParts carries the parts, tools, and accessories you need to get your vehicle back on the road. We also provide free store services, including battery, starter, and alternator testing, O'Reilly VeriScan Check Engine light testing, and part installation with purchase of most batteries, wiper blades, and bulbs. Need a specialty tool for a one-time repair? Our Loaner Tool Program lets you borrow what you need with a refundable deposit. Stop by your local O'Reilly Auto Parts store, where our parts professionals are ready to help you find everything you need for your next project.

Was in the location for 10 mins both associates was on the phone, which is understandable but no…read moreone greeted me or excused themselves to say I will be with you. I work in retail and if i am helping someone on the phone I excuse myself to make the customers in the store feel welcomed and let them know that it will be a few mins. They could have addressed me but neither the woman or male employee. This is by far the first bad experience in that location. I left and went to autozone, 3 mins away due to this.

I visited the Randolph location on 7/24/23 to purchase a washer pump for my vehicle. The gentleman…read moreordered it online for me and said it would take at least 3 days to come in unless I wanted to pay for express shipping. I needed the part ASAP for an inspection sticker so I had it shipped the next day a $12 fee. When I got home I looked up the part using the receipt and found it to be the wrong part. I went back to AutoZone (I live less than a mile away) and told the manager it was the wrong part. He said you have to wait for it to come in to return it. He said it has to be physically here for returns. I came back the next day after it arrived and asked for the refund. I was refunded the cost of the part but not the shipping. The manager said that was on me because I requested express shipping. I explained that I did not order the wrong part you did, and I asked you less than an hour after to cancel it and you said wait for it to come in. This was not my error it was AutoZone error and I should NOT have to pay for AutoZone error. The cost of the shipping was $12 and I don't care if it was another department or FedEx I did not order the wrong part this is on AutoZone NOT me. VERY POOR CUSTOMER SERVICE !!!

Bagnell Auto in Stoughton has fantastic customer service! They make the pick up process super easy…read moreand even brought my items to my car. I accidentally purchased the wrong brake pads so my dad had to go back for an exchange and they made the process quick and painless even without having the receipt. I would highly recommend stopping by this lovely business!!

Jimmy from quick is a great representative of the company. He never fails to deliver and recommends…read morequality products.

Paid money never received parts...Swindled...Gave them over a month to make it right...BEWAREread more

I have seing other Junk yards,The one in Tewsvery the name is Holland is very disorganized and very…read moredirty with parts every where you go,and there very pricy$$ Brocton Auto Parts is very clean areas and very organized either all the parts they sale. The area off customer service is very clean. On the other side off the street is a garage where they will change you wheels,the problem is a girl and she over charge people and demands to each customer to pay over $250 and she tells them that if they don't do it it will ruin you car,she is very aggressive as well . I will not recomende to have you wheels done in there.I do recomend the Junk yard Brocton Auto Parts. If you live north is a 1hour dependa on traffic. ​

I have a 20/20 Subaru Forester and the battery was completely dead on a Saturday morning. It would…read morenot hold a charge even after AAA road service came and charged it. I really needed my car running smoothly for Monday morning. I was not aware that Subaru batteries are quite difficult to take out and replace with a new battery. I received great service from the parts and sales manager, Mr. Timmy Hunt. Mr Hunt methodically extracted the failing battery and then replaced it with a brand new one from AutoZone. He was very professional and extremely patient in removing the cables and then replacing the new battery exactly where it should be and secured it in place. I sincerely appreciate the time and service on a late Saturday rainy afternoon and would definitely recommend AutoZone at this location by Mr. Hunt. JER

Everyone that works here has an attitude. You ask him if you have some because their website says…read moreit's in stock and they say no without even looking. Some serious detox needed. I recommend you go anywhere here every time you ask for help here they act like they're going way out of their way to do anything real bad service don't ever go here.

Went in store to get new wipers. Was immediately greeted with a smile and friendly demeanor from…read moreAlex M. He was extremely professional and helped me find the products I needed. Even reminded me to not forget about replacing my rear wiper (which I always forget about). When I wasn't sure on how to replace them, he happily came out to my car and promptly replaced them for me. He was so helpful, kind and knowledgable. Great experience!! Thanks Alex!!

Duralast Gold Parts at the right price Heavy Duty brakes and rotors…read more Will go here first for my parts

I used to buy my parts from this junkyard, but unfortunately, today was my last time using their…read moreservices. Yesterday, when I bought a part before they closed (at 5:40 pm), it wasn't the right part, and because I came back the next day, they literally gave me a gift card instead of refunding my money. Now I feel forced to come back and spend the money on that gift card. I spoke with the manager and explained how it was possible to come back the same day if you were already closing; that can't be legal. In my humble opinion, I'm going to take them to court for this. Not refunding my money within 24 hours of purchase is illegal.

I've always had good dealings with Everett they organized reliable and helpful anytime I go there…read more I also like the fact that you can go out into the yard yourself and pull parts. Plus it's just something about old junk yards that are interesting to me. Also the my knowledge is one of the only salvage yards left. I recommend anyone to use them

The employee Kyle was really helpful. He helped me find the best battery for my car and he also…read moretested my battery and starter for me. Very friendly and he knows how to make conversatio. He was great, he knew what he was doing and did it pretty fast. Would definitely go back just to see him!

From the owner: Whether you're a do-it-yourself mechanic or a professional technician, your local O'Reilly Auto…read moreParts carries the parts, tools, and accessories you need to get your vehicle back on the road. We also provide free store services, including battery, starter, and alternator testing, O'Reilly VeriScan Check Engine light testing, and part installation with purchase of most batteries, wiper blades, and bulbs. Need a specialty tool for a one-time repair? Our Loaner Tool Program lets you borrow what you need with a refundable deposit. Stop by your local O'Reilly Auto Parts store, where our parts professionals are ready to help you find everything you need for your next project.

I went to the shop around 4pm on Saturday, the 8th of Dec 2024. When I was asking the employee to…read morehelp, the guy was keep swing his head and almost refuse to help me. Hope the management can see the security camera. Feel being discriminating at the moment

Had to get my car jumped this morning and the tow driver recommended this Autozone. Came in and…read moreCalvin tested my battery and alternator and installed my battery for free. Super nice and quick. Cannot recommend them enough!