Ashton's Place was GREAT! My car died as i was traveling to pack up my sons dorm. They met me,…read morebrought me to a hotel, cause i didnt know anyone around there and then brought my car back to their shop! I was safe, car was gonna be sorted out. It was a very calming experience when it could have been a real nightmare. Ashton called in the morning with the diagnosis and said he could fix it by just after lunchtime. The cost was fair and the service was amazing! Thank you so much to Ashton and his team. All my best. Nancy

If your car is going to fail on you, you want it to be in Christiansburg, VA, where Ashton's Place…read moreauto repair shop will take care of you! We were driving on 81 north to Manassas when the air conditioning started blowing warm air. Then the low battery light came on. Then some dash lights went out. We knew something was wrong and were just before the Christiansburg exit, so I quick looked on yelp and saw Ashton's Place not far with a 5 star review. So I started calling and Ashton answered and as I was on the phone explaining, the car stopped completely and we just made it into a little store just down the road from Ashton's. He said stay there, I'll walk down to you. He came with a portable battery & got us started. We drove to his shop and he took a look right away, and told us what it would cost and how long he estimated, which would put it past his closing time. He asked if we had somewhere to stay overnight; he assured us he would try and get it done or if he couldn't that night, definitely the next morning. He even recommended a hotel (which we loved!) and asked his coworker, Joe, to drive us there! Near the hotel was a restaurant we were eating. Halfway through dinner he called to say it was ready! They had stayed after closing to finish it. He even brought it to us at the restaurant! I don't know about you, but I've never had better service than that! Not many would go the extra mile(s) he did! Fair prices, outstanding service, honest, friendly... treating you like family. Can't recommend more highly!! Thank you Ashton and Joe. You made our breakdown into a easy, and stress-free experience.

Went in to a State Inspection. Staff are very nice and helpful. You are even sent a text message…read morewhere you can approve or decline the services they offer. When you go back to pick up your car, you just pay for what you approved. Very efficient staff!

Terrible customer service. They act like they don't want your business. Called ahead to see if I…read morecould get an inspection done. They told me I would need to leave it there all morning but what they really meant was that they didn't have the time to do it. At 1pm they admitted that they wouldn't be getting to it any time soon. I get it, things happen and things get backed up. All they needed to do was acknowledge the problem and apologize for wasting my time. Instead they handed me my keys back with a smile as if my business was a complete bother to them.

Dropped my jeep off hours and without an appointment as it was shimmying and rattling in the front…read moreleft and felt unsafe. They were Very responsive and called with a diagnosis (broken lug nut and lose tire bar, plus worn ball bearings) and estimate within hours of opening Monday morning. They estimated work to be completed Wednesday and called me Wednesday morning to say the job was done and under the estimated price. This was my second visit to the shop (first was for state inspection). I feel very confident and comfortable using this shop.

Once again, M&M Tire & Auto Service come through for my daughter! This is what a small-town,…read morefamily business is all about! Mt daughter had a blow-out and not a lot of time to shop around or wait for a repair. She contacted M&M and they told her to bring it in and they'd take care of her. She changed the tire and dropped it off. The tire wasn't able to be repaired, so they matched the current tires she had (from M&M), changed it out, and had it ready quickly. The customer service is just incredible here. Living a distance away, it makes me much more comfortable knowing a company like M&M is around.

Contacted this dealership through carguru. Slow to return call. I did get a generic email almost…read moreinstantly, but very slow to actually speak to someone. However, when I went to the dealership in person, the staff was helpful & friendly. I did buy a car today, I would have given 5 stars for my experience today, but will give 4 stars due to my internet experience.

I got a car from them May. 2017 I was with out a car. Needed one to get back and forth. This…read moredealership worked with me. Got me in a used car. I've had little few problems like starter and serpentine belt. But other than that. They have been great. I would defiantly buy from them again. Car I got was a Buick lesabre low miles. I caught a bus to Berglund and left in a car. Will definitely recommend!

My student at Virginia Tech went in after getting a warning that the electrical system had a…read morecharging malfunction. They quickly diagnosed the failing alternator and replaced it quite affordably. The car is driving better than it has in a long time. They treated her so kindly and respectfully, which means a lot to a mom 6.5 hours away.

Son's car ran over a bolt the day of graduation. Robert was able to patch it that afternoon. They…read morewere fair and honest and checked to make sure they could fix it before taking the car.

This is absolutely one of the worst services I have had done on my car. I went in for a simple…read morevalve cover replacement and left with a MAJOR OIL LEAK. When through 7 quarts of oil in a day since the oil was going ALL OVER MY ENGINE!!! Went back to have that fixed and it was fixed temporary. They use sealant in a VALVE COVER which is NEVER supposed to happen. WOULD NEVER RECOMMEND THIS COMPANY TO ANYONE!!!!!!! (Would rather give 0 stars but won't allow)

I have used Harvey's Chevrolet for service on my cars for a few years. Oil change, suspension work,…read moreinspection sticker, I have bought tires here and had them installed too. I have only had good experiences with their service department. Appointments are usually quick, not more than a week out, and the work has always been top notch. The complimentary ride service is a nice convenience, so I can be at home instead of waiting there.

These guys have been around forever, and are one of the most reliable places in Blacksburg. I've…read moretaken my car there two or three times - and the mechanics' diagnosis has always been right on. Recently, I received three estimates in Northern Virginia for car maintenance that would cost between 1000 and 1200. The Bug Shop gave me the HONEST labor rate (2.5 hours of labor instead of 6) and gave me a decent deal on the parts. Total came to $450. I'd recommend these guys' work, particularly for VW/Audi/BMW.

Took a Carvanna car with warranty in because of a flywheel problem. Carvanna directly pays from…read moretheir insurer. Bug Shop would not talk to the company and told me I would have to deal with that. Ended up taking it to a dealer who quickly got things approved and fixed and paid no problem. Pretty backwoods kind of treatment.

They are fabulous... good honest work. They work on Range Rovers and its not an arm and a leg.read more

The customer service is terrible, I had no response unless I called and was not told when my…read morevehicle was ready. My son brought his truck in it was not looked at for more than two weeks, we ended up leaving without service.