I am a regular at Duncan Ford, and have been for almost 15 years. I can count on one hand the…read moreDealerships I trust and have served me well. This one is at the top.

Please do not buy from Duncan Ford in blacksburg they are the worst to deal with they only reach…read moreback to you if you leave a bad review they are very unprofessional look else where for your Ford product and don't get stuck like me

Stay away from Dragon . I brought in a certified used Honda and he was unpleasant and difficult…read more Dragon insisted oil changes are never included for certified used Honda's. After dealing with numerous Honda customer service issues my cars will never return to the dealership.

The incompetence I was forced to suffer while accompanying my 8 month pregnant girlfriend to…read morepurchase a Honda Pilot is indescribable yet I shall try.... A new level of incompetence must be defined to truly define the lack of service and care we were treated with. Sub incompetence or negative incompetence does little towards beginning to describe the feelings of rage I suffered after having been held captive for four plus hours. Our feelings of isolation throughout the process align with those of a mad man left alone in a padded room. We arrived with our own financing and checks to purchase the car. Even so my girlfriend was forced to run her credit. Finally by some, miracle we were allowed to leave with a car we had already been approved for. Throughout the process I felt worse than a second class citizen. As if we were trash and that our $60,000 we were paying did not matter in the slightest. My only hope is that the next meteor that strikes earth lands directly on this car dealership so I can rest in peace knowing that no other human will have to be treated with the lack of care and neglect that my girlfriend and I were treated with.

Very unhappy. I recommended a luxury used car for purchase to a relative. She is extremely upset. I…read moream sorry I ever saw the car on your computer site. Who sells a car with bad tires? Looks like Shelor did - especially since you did replace 2 of them (she had to buy the other 2). If I lived closer I would come in person & read you the riot act. I bought from you years ago & it wasn't anything like this... what has changed? Grrrrrrr.

My son, a student at Virginia Tech, took his RAV4 to Toyota Motor Mile in Christiansburg, VA to…read morerepair a flat tire. They recommended replacing both rear tires -- even though only one was punctured -- and he agreed. Before leaving, he clearly and respectfully asked them to put the good tire (the undamaged one) in his vehicle. When he got home, he discovered they had returned the damaged tire instead. He called the dealership immediately, only to be told that the good tire had already been thrown away. Weeks have passed -- no apology, no tire, no accountability. This is dishonest and unethical behavior, especially toward a young college student who acted in good faith. What they did borders on theft. It's heartbreaking and infuriating to see how easily people in positions of power take advantage of young adults who are just trying to navigate life responsibly. These students are the future of our communities and our country, and yet they're forced to deal with abuse, dishonesty, and complete disregard for fairness and integrity. I strongly warn other students and families: stay away from Toyota Motor Mile in Christiansburg. Completely unacceptable conduct.

Bad experience with the vehicle i had purchased at shelor subaru. I called to complain to sales…read moremanager Neal again, took it to service, still issues battery, oil burning etc. . I called again to complain and do complaint review. J.D. at chevrolet callled me and got involved. He was extremely understanding, caring,helpful with my situation, worked out the financial part and got me out of this vehicle into a reliable newer vehicle. I am so thankful J.D. and Chris for helping me get a vehicle and appreciate everything they did for me.

Last year I took my car to a Priority Chevrolet dealership in Chesapeake, VA for a recall service,…read moreairbag. Light was off when I drop the car and everything was running good. I left the dealership and a week later the airbag light came on and "somehow" the seat belt was broken. I was 450 miles away from Chesapeake so I wasn't able to take it back for them to fix what they did wrong, it the. I took my car to a shop where they found out that the seat belt cable got cut, sharply cut, like it was done in porpoise, they think it was done with a bolt cutter. So basically i was afraid of any dealership work ever since but then I went to these other guys in Christiansburg to fix the airbag light, ABS light and actuators "tic tic" annoying sound (I called "my helicopter"). They did a professional job from the beginning. I dropped my car that morning and they called me a couple of times to give me estimates, explained step by step on what they was doing and the car was ready that same afternoon. The price was fair since I was expecting to pay way more and the service was very professional. Good job guys!

These are some of the finest, and honest individuals I've ever had the please of dealing with…read more Their business has been open for at least 25 years. I have several old friends and family members who have been going there for all their automotive and tractor needs for a long time. They have an ASE certified mechanic onsite and will go out of their way to make sure you are taken care of in every aspect of the word. From Rollback services, mechanical repairs, or a newer vehicle or Four Wheel drive, these guys will take good care of you.

If I could give zero stars, I would. Unfortunately, my significant other is easily influenceable…read moreand was in desperate need for a truck. He was completely taken advantage of and LIED TO regarding water damage to the truck. Unfortunately I was working when my s/o was dealing with this trashy place, and he bought the truck for more than what it was worth as he was desperate and in a hurry. They are terrible negotiators and terrible business people. I'd buy a truck from a monkey before buying from this place again. A business that lies and manipulates an individual who is in a hard spot and genuinely doesn't know any better is a business that deserves to fail. I'm sure in continuing like this they will surely find their own demise, but if I can help even one person from getting stuck in a bad situation with money hungry people, the time to write a bad review would be worth it.

Car Shopping Trip This dealership temporarily moved to another location. The website and the…read moreperson I made an appointment with failed to mention this fact. We only saw one sign that I guess was supposed to direct us to the temp location, but said sign got us to the wrong building (Chevrolet). The Subaru guy who made the appointment apparently had zero intention of helping us and passed us off to a Chevrolet salesman who subsequently, guided us to a Subaru salesman. Yea for him. However, the icing on the cake - the Outback of interest had scuff marks and what appeared to be a white stress mark in the black trim between the driver and passenger doors. And, on the inside, one of the corners of the sunroof was abnormal. The other new Outback of the same color was in repair due to "delivery" damage. I wished I had took a pic of the stress mark. If you go there, may the force be with you.

I highly recommend Motor Mile for Subaru.. I have been there for my wife and her BRZ and everything…read morewent well. I also have been there for my Subaru . My wife was pleased and I was pleased also if my wife is happy then I am happy.with the experience and I will always come back for my future for everything that we will need to do for our Subarus

Shelor wanted $2300.00 to fix our A/C. Bought a $15 part and did it myself. NEVER use a Shelor…read moredealership! Similar experience with Shelor Dodge.

We had our car in today for the free inspection and thats what we got on our 2024 TOYOTA RAV 4read more

They were very nice. My air conditioner was not working. So upon checking it there were some…read moremissing parts. I feel it was probably from the Nissan dealership in Mt Airy their service department tried to get me to change the brake fluid while it was still new. So this Nissan service department has ordered me a new one and will fix it for me Friday. To be cont., AC still running good. :)

I wish I could remember the name of the sales woman that helped me on 6/3. I was given a lower…read morenumber on my trade in than I wanted and I told her that Duncan had just offered me more but I was more interested in this Nissan I was looking at, she looked at me and said "why don't you go and sell your vehicle to them and come back for our truck that you want? Sometimes they want cars that we don't". They offered me 24k for my car, Duncan offered 27, and KBB says 29-31. You don't have to take my car, just keep your attitude to yourself. If you don't like your job, fine a new one. I wish I had a better time there, but she honestly ruined my experience with her personality and her attitude.

Buncha cool guys selling a Buncha cool cars. If your looking for unique and low mileage/kms…read moreDuncan's your guy

It was amazing! Tons and tons of classic cars from every make and model, and the staff was super…read morefriendly. The best part is that it was completely free to visit! We spent about two hours exploring and could have stayed longer. My favorite were the unique mini cars from Japan such a fun surprise. Definitely worth a stop if you love cars!

We contacted O'Brian at Mullins to have a front fender eased back out from where a deer's hip had…read morepushed it. The work was done quickly, carefully, and reasonably, despite the lot being crowded with vehicles apparently awaiting their attention. He's a nice cat, does good work. We are delighted.

Great service and super kind folks! They were able to replace my back bumper in no time and were…read moresuper accommodating! Would recommend to everybody who has car troubles !