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    Firestone Complete Auto Care

    3.1 (30 reviews)
    Closed 7:00 am - 7:00 pm

    Services - Firestone Complete Auto Care

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    17 More Services

    Oil changes

    Auto wheel alignment

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    Firestone Complete Auto Care Photos

    Recommended Reviews - Firestone Complete Auto Care

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    If you wanna be robbed go to Firestone

    They going to rob you and not fix your problem and sell you everything you don't need it I do not trust those people

    Rigoberto M.

    Don't take your car there for inspection, their inspectors expect you to have your car as the day it was made, don't you dare to put a sticker or EZ-pass on your windshield because they'll reject it. Also, I just spent $1200 worth on tires from them, my truck went in with all the valves cap and came out of their shop with new tires but not new valves and missing all 4 caps. I also called there to let them know that I'd like to keep 2 of my old tires, when I went to get my truck they have disposed all 4 of them. Their new staff really suck! I used to take there all my vehicles but will think twice next time.

    Blown out tire

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    27 days ago

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    6 years ago

    Always such nice people! I bring my vehicle here when in need and they always get the job done efficiently.

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    7 years ago

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    Ask the Community - Firestone Complete Auto Care

    Review Highlights - Firestone Complete Auto Care

    Repair charge was $20 for repair and balance - and the tech even used a torque wrench when remounting the tire.

    Mentioned in 2 reviews

    Read more highlights

    Quality Tire Service 3

    Quality Tire Service 3

    (7 reviews)

    Sorry so long, but so real ! I was driving from Memphis, Tenn back to home Chesterfield, Va. (20…read moremiles south of Richmond, Va). I was in Knoxville when a piece of small equipment fell off of a flatbed transfer truck right in front of me and busted my tire. The driver did stop and put my donut on. It was a Sunday and I could not find a tire shop open. I did finally find a shop who showed me the rim was also busted and they did not have one to replace it. I drove from Knoxville, Tenn to Christiansburg, Va. when I felt I could not keep going. Late at night so I stayed in a motel and Monday morning started calling around for tire place. I first needed a rim - I found Bill's used auto parts who had a rim for me. Shawn was so helpful and had me to go Quality Tire and ask for Jack. It was right down the road which was perfect. Jack and his crew were amazing. So kind, so helpful and quality says it all. I had been through so much it was nice to take a deep breath and feel I was in good hands. All was put on perfectly and I headed home. Funny thing did happen. I stopped near Lynchburg, Va. to get a bite to eat and my Jeep would not start when ready to hit the road again. I could not find my Fob anywhere. I called Jack at Quality Tire Tire to see if it was left there because it was already running when I got in it to leave. Jack was so kind and helpful looking around everywhere at his shop, etc. He had me look around the car and then suggested looking on the top of the car. There the keys were - by the luggage rack on top of the car. Shocking the keys/fob stayed on the top of the Jeep for over 90 miles !! Jack was my savior/hero. After everything that happened to me, it was wonderful to know people cared and were 100% perfect. Deborah Best

    On our way to Florida and our brakes failed. Pulled into a Dollar Store parking lot and asked a…read moregirl if there was a brake business near by. She told me to come here. The Manager at first said they were busy but then checked out the brakes and knew what the problem was. He gave us a price , ordered the parts and we were on the road again within an hour. And the price he quoted us was exactly what he told us it would be. Everyone that worked there was very ni r and friendly . It was a wonderful experience .

    South Main Auto Service - Harley, Customer Service Rep

    South Main Auto Service

    (46 reviews)

    Place has done a Good job for me…read more Diagnosed an engine problem and gave me choices... I judge car repair shops by what they get done, ready on time for basics (tires, brakes, State Insp) Prices reasonable for tires... lots of choices from top brands and others. Has a customer pick up service. I don't rate them on the waiting area or "What's on the TV!!!"

    I contacted them on Tuesday January 21st and told them the issue I was having, Misfire in #2, #5…read moreand #7 cylinder. They told me to bring it in on Thursday January 23rd. We live out of state but my son goes to college at VT and I know nothing about any of the local repair shops. First let me start out with the good... They did get me in quickly and due to my employment at a local auto parts store I was able to bring in my own parts. I carried in 8 spark plugs, 8 ignition coils, fuel filter and fuel injector because I really didn't know what was causing the misfire. Got there Thursday morning about 0930 and they had a nice lobby for me to wait in until I could get an Uber ride. Later that afternoon, after not hearing from them all day, I called to get an update. This is when the problems started. They told me they replaced all of the spark plugs and ignition coils but still had a misfire in #2 so they did a compression test and I had almost no compression in #2 and I needed either a new engine or get it rebuilt. They then told me that the #2 spark plug was missing the end of it and the strap (pictures attached) and it is more than likely the cause of the damaged the #2 cylinder and loss compression. My question to them was (and of course no answer was given) and still is, with the #2 spark plug damaged that bad, why didn't they do a compression test on the #2 cylinder before they did a complete tune up on a damaged engine??? Seems like they are just parts replacers instead of being able to diagnose a problem or problem solve. I know have a freshly tuned up, $600 for parts and labor, damaged engine that will probably have to be rebuilt. Had they done a compression test on the #2 cylinder as soon as they saw the badly messed up spark plug, I would have told them to just leave it and had it towed back to NC instead. Be careful that they dont just replace parts and you pay a lot of money and still have a messed up vehicle.

    NTB-National Tire & Battery

    NTB-National Tire & Battery

    (14 reviews)

    One of my tires suddenly had a big drop in PSI and I could not for the life of me find the issue. I…read morecalled NTB and got an appointment same day for the next hour. When they called me back, they told me they couldn't find anything wrong with the tire, even after they took it off the vehicle and everything. Since nothing was wrong, they didn't charge me any fee or anything! They even replaced the valve on the tire for free for me incase it just wasn't reading right. They even checked things like my break pads and battery. Thankfully, they found out my battery (less than a year old) was almost dead! Thank god they checked or I could've been stranded somewhere. Michael was the individual who called me back I believe, so I assume he was one who worked on my car. Thank you NTB and Michael for your help and service. If anything is ever wrong with my car, I know where to go!

    We used this location due to an emergency. My father's tire blew out while we were headed home and…read morehis insurance provided us with the closest location available to replace the tire. I called them up while we were waiting for our tow and we discussed if they had the tire in stock or if we could just go with what they did have. The person I spoke to was so helpful, she looked up the tire and said it needed to be ordered. I was also told they could replace all four tires and get us on our way that day. We ended up going with that option and were able to be towed to the NTB in time to get that done. Joe and his team kept us informed throughout and got us on our way as soon as they could. Everyone was just so helpful, we are beyond grateful for the help and courteousness.

    Firestone Complete Auto Care - oilchange - Updated May 2026

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