I've been coming to Collins Auto for over 30 years, and I can't say enough good things. They've…read morealways stepped up with professionalism, honesty, and excellent service every single time. What really stands out is the respect they show. They never talk down to me or make me feel rushed, no matter how small the issue. It's rare to find a mechanic you can truly trust, and this shop has earned that trust time and again. I wouldn't take my car anywhere else!

Do not use this place. The owner Troy is a dishonest person. Took my car in for a service and after…read moreservice my car started overheating come to find out they had hooked hoses back up wrong during service causing damage to my car. They refused to fix my car. I would NOT RECOMMEND THIS PLACE!

I have gotten many car parts from Bill's auto parts. Have always been pleased with the Part's and…read morethe staff is very helpful and friendly. I have bought many parts from Bill's. I have always been pleased with my Part's and the staff are very friendly and helpful with everything

Awful service, awful repair work. Spoke on the phone to order a part and service. When I arrived,…read morethey had changed the previously quoted price. After service done to vehicle, they failed to all that they agreed to do; they also failed to properly fasten/connect the filler, which caused a leak. DO NOT RECOMMEND, EVER.

I scheduled an appointment for a tire rotation and balancing. The expectation was I'd be spending…read moremaybe $60. Nope! I spent $0 for this service which was awesome. They offer military discount and support veterans which is always a plus! I defintely recommend them for the lower end servicing. Alignments might cost something because they utilize high-end tech savy machines for that but I think it's worth going to them.

Top notch service - they not only patched my tire, they inspected all others and did that…read morecompletely for free. When I am in need for a new set, they will be the first place that I will go to.

Broke down on a long drive. R & C referred us to a great local mechanic who went out of his way to…read morehelp us on the weekend. Thank you!!

Wanted to give a shout out to you guys and a big thanks! I referred your Towing service to friends…read moreof ours that broke down today on Rte. 81 with their Truck and Horse Trailer coming from NJ. My wife called asking me for help to find an Honest Towing Co. in your area knowing I keep those kind of contacts forever. I used you several years back to tow a Bucket Truck coming from Storm from Florida Light and Power and another time looking for an odd part you helped me out with. Truly appreciate you helping these Folks out and getting them off the road quickly. If someone needs a good Towing Company, please give these Guys a Holla and let them know where you seen this review. Thanks again and great job assisting Mike and Nick to finish their journey to Texas.

One of my tires suddenly had a big drop in PSI and I could not for the life of me find the issue. I…read morecalled NTB and got an appointment same day for the next hour. When they called me back, they told me they couldn't find anything wrong with the tire, even after they took it off the vehicle and everything. Since nothing was wrong, they didn't charge me any fee or anything! They even replaced the valve on the tire for free for me incase it just wasn't reading right. They even checked things like my break pads and battery. Thankfully, they found out my battery (less than a year old) was almost dead! Thank god they checked or I could've been stranded somewhere. Michael was the individual who called me back I believe, so I assume he was one who worked on my car. Thank you NTB and Michael for your help and service. If anything is ever wrong with my car, I know where to go!

We used this location due to an emergency. My father's tire blew out while we were headed home and…read morehis insurance provided us with the closest location available to replace the tire. I called them up while we were waiting for our tow and we discussed if they had the tire in stock or if we could just go with what they did have. The person I spoke to was so helpful, she looked up the tire and said it needed to be ordered. I was also told they could replace all four tires and get us on our way that day. We ended up going with that option and were able to be towed to the NTB in time to get that done. Joe and his team kept us informed throughout and got us on our way as soon as they could. Everyone was just so helpful, we are beyond grateful for the help and courteousness.

Sorry so long, but so real ! I was driving from Memphis, Tenn back to home Chesterfield, Va. (20…read moremiles south of Richmond, Va). I was in Knoxville when a piece of small equipment fell off of a flatbed transfer truck right in front of me and busted my tire. The driver did stop and put my donut on. It was a Sunday and I could not find a tire shop open. I did finally find a shop who showed me the rim was also busted and they did not have one to replace it. I drove from Knoxville, Tenn to Christiansburg, Va. when I felt I could not keep going. Late at night so I stayed in a motel and Monday morning started calling around for tire place. I first needed a rim - I found Bill's used auto parts who had a rim for me. Shawn was so helpful and had me to go Quality Tire and ask for Jack. It was right down the road which was perfect. Jack and his crew were amazing. So kind, so helpful and quality says it all. I had been through so much it was nice to take a deep breath and feel I was in good hands. All was put on perfectly and I headed home. Funny thing did happen. I stopped near Lynchburg, Va. to get a bite to eat and my Jeep would not start when ready to hit the road again. I could not find my Fob anywhere. I called Jack at Quality Tire Tire to see if it was left there because it was already running when I got in it to leave. Jack was so kind and helpful looking around everywhere at his shop, etc. He had me look around the car and then suggested looking on the top of the car. There the keys were - by the luggage rack on top of the car. Shocking the keys/fob stayed on the top of the Jeep for over 90 miles !! Jack was my savior/hero. After everything that happened to me, it was wonderful to know people cared and were 100% perfect. Deborah Best

On our way to Florida and our brakes failed. Pulled into a Dollar Store parking lot and asked a…read moregirl if there was a brake business near by. She told me to come here. The Manager at first said they were busy but then checked out the brakes and knew what the problem was. He gave us a price , ordered the parts and we were on the road again within an hour. And the price he quoted us was exactly what he told us it would be. Everyone that worked there was very ni r and friendly . It was a wonderful experience .

Had three vehicles done, they are very professional and go above and beyond expectations, will…read morealways take my car to E&E Automotive!

ALWAYS get a written estimate for any work from this place. If you skip this step you could end up…read morepaying double what you expect like I just did. They add things that "need" to get done while doing the work without any authorization from the customer. Additionally, they had my car for FIVE weeks. Needless to say I won't be going back.

Went in to a State Inspection. Staff are very nice and helpful. You are even sent a text message…read morewhere you can approve or decline the services they offer. When you go back to pick up your car, you just pay for what you approved. Very efficient staff!

Terrible customer service. They act like they don't want your business. Called ahead to see if I…read morecould get an inspection done. They told me I would need to leave it there all morning but what they really meant was that they didn't have the time to do it. At 1pm they admitted that they wouldn't be getting to it any time soon. I get it, things happen and things get backed up. All they needed to do was acknowledge the problem and apologize for wasting my time. Instead they handed me my keys back with a smile as if my business was a complete bother to them.