This guy has saved so many of my tires over the years. Friendly quick service and he even was able…read moreto save a tire I thought I would have to toss after hitting a pot hole. Thank you for all the times I was able to get to work because of your good work.

One of the worst companies that I've ever had to deal with in my life, they are running a scam and…read moretake no accountability in the work they do on their customers vehicle vehicles do not do business with these people

Purchased a set of tires for my full sized pickup truck. Jeff Watson helped me understand the…read moredifference between the tire ratings & tread expectations. Along with the tire sale & friendly service, my truck had new rubber & was ready much quicker than I had expected. Thank you Jeff!

DO NOT GET YOUR CAR DONE HERE!!! They have not only completely disregarded my time but lied…read morestraight to my face several times! my truck was dropped off at 11am, I was quoted 2hrs maybe 3 max. At the 3 hour mark I called and was told my truck hasn't been started on! I told them I had to have it back by 3 to be at my job site by 3:30. It is now 3:30 and my truck still isn't ready. To make matters way worse there was no communication whatsoever! I DO NOT RECOMMEND HERE TO ANYONE ESPECIALLY IF YOU ARE A WOMAN COMING IN BY YOURSELF!

Ive been here before but wow was this experience bad. I set…read morean appointment and was told 45 minutes. All normal.. They fell way behind and kept assuring me they would finish on time. They missed 4 quoted completion times. They were polite though.

Honestly for a tire shop I was highly satisfied with my experience. I brought my Tesla in for its…read morefirst set of tires, and my primary concern was that they knew how to lift my car without damaging the battery. The tech knew what settings my car had to be set to and knew how to use the pucks needed to lift the car. I bought my tires online using their credit card (it gave you 5% off which was a pretty good deal) and made my appointment online. I walked in for my 8:45am appointment and my car was done at 9:50am which I thought was a reasonable wait time for the shop being pretty busy. The negative reviews are most likely coming from people that walked in an expected everyone to drop what they were doing to care care of them. Make an appointment online, buy your tires online, and it will be a very smooth process. Staff were very friendly too and provided a good service. I will use them again in the future.

Claim they lost my custom valve stems and shrugged their shoulders when I asked what now. No offer…read moreto replace or even take responsibility

Got a flat tire on a 2024 rental and was liable for the tire, luckily downriver tire took care of…read moreme all within 10 minutes with a used tire that was better quality than the default hyundai tires on this rental. amazing price and service can't beat the value.

Not only did they service me right at closing time they checked my other tires to make sure they…read morewere in good condition! My roadside service told me they couldnt get the lugs off. These guys had no issue, they came off with no additional work needed. These guys are the best and have good quality long lasting tires!

Got front tires there, they cross threaded one of the lug nuts and it cost me $150 dollars to get…read moreit removed at a shop. I wouldn't use this place again if it was the last option I had.

I love this shop. As a woman, I feel like a lot of places try to upsell, over inflate prices, or…read morefind random stuff to replace. Mike K's auto doesn't do that. They're honest, treat me with respect and kindness, and are genuinely helpful. I've taken my last car and my current one to them and call if I have questions and they always have time to research, compare prices, and help me understand. He even tells me if it's a super simple fix and recommends when he thinks I should do it myself vs spending the money at a shop.

I am impressed with Mike K's because my auto problem was electronic and they recommended me to…read moreSimmons Auto Electric rather than having me come in and sit and wait and they possibly could not troubleshoot the issue anyway. Who does this? Obviously, someone who isn't just out to make a buck and doesn't care about the customer. Mike K's are honest people.has

Very disappointed, spent almost $1000 dollars had to get credit card, they didn't even use my…read moreaddress. Been on phone for hour trying to figure out why and where my card is. My vehicle that I had repaired runs worse than when I went. And as I said from out of state going back this week do you think they will even check it??

Apparently the motto for this place is be rude to the customers. I purchased 2 tires from them a…read moremonth or two ago along with road hazard warranty. I brought in one of the tires that had side wall damage. The damage was covered and the salesman told me that if he did it right now it would be $20. I told him I didn't have $20 until tomorrow, but I left the tire there and said I would pick it up when it was done at which point the price jumped from $20 to "less than $100. I called on Sunday. It was put on hold and forced to listen to Firestone commercials until I hung up. Waited 10 minutes called back this time. I didn't even have the opportunity to utter a single word before the same salesman put me on hold. Not wishing to listen to commercials for a business. I was growing increasingly angry at how rudely I was being treated. I drove to the store and said I was going to stand there and tell everybody how I've been treated until he dealt with me. He kind of pouted around until he ultimately gave me a price of $57 that would be because the tire was free, but balancing, labor, and " a bunch of other stuff." I told him I thought this was a rip off and I took my damaged tire and the new tire, which was free and I'm going to have Bell tire put it on. Don't deal with this business. In my opinion, they are unethical and completely rude. I only gave them one star because they don't allow you to give them zeros or negative

My granddaughter 's wedding was in September, near Frankenmuth. The week before, my car started…read moreacting up -- vibrating when driving. I knew it had to be fixed, but wasn't sure where to take it in for service. I was driving down Telegraph, on my way home and I drove past the Metro 25 Tire-Firestone shop. Decided to turn around to see if they could tell me what's wrong and hopefully fix the car... Mr. Mike said they would look at it and let me know. They were very prompt on the diagnostics. Made the repairs and I thanked God that I stopped there. A. Sayyae

Fast service with no BS. Never have I been in a tire shop that did not try to push something on me…read morethat I didn't come there for until I started going to metro 25. From the sells team to the mechanics best group for guys to get you want to need to be safe and back on the road.