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    Auto King

    1.0 (1 review)
    Closed 9:00 am - 6:00 pm

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    Liberty Mitsubishi Volkswagen - Mitsubishi/Volkswagen showroom - 600 Cambell Street, Rapid City, SD.

    Liberty Mitsubishi Volkswagen

    (13 reviews)

    We made a service appointment for a recall, drove our VW to Rapid on our way to CA purposely for…read morethis appointment only to be told the service department gave our part to someone else. We could have driven our more economical vehicle for this thousands of miles road trip had we only known. What a joke, and no offer of accommodation for our inconvenience.

    They did not plan on making it right…read more. My daughter bought a newer car from Liberty Mitsubishi on October 30th. She had paid for a car fax of the car and it said airbags were deployed at some point. She mentioned that to the salesman and he stated that it was just a false deployment and they fixed the issue. It also said there was some rear-end damage but it was also fix by a company. Ok, everything should be good. Fast forward to December 26th. Driving across the state, the car starts to over heat. She is stranded an hour and a half from home and had to leave the car at a gas station for days because the dealership wouldn't send anyone to get the car unless she paid $1200 for it. My husband had to rent a u-haul dolly to get it back to Rapid. They tell her she need to take it to Chevrolet. They put it up on the hoist and tells her that at one point this vehicle was in an accident that tilted the radiator enough where the belts ruined the hoses. There were even self tapping screws holding parts together. This car should have been a salvage title and not sold. We found out that they actually bought it through auction as well as a few others and had to send the others back as there was more wrong with the cars than they had disclosed. She fought with them on getting a different car since it has been less than 90 days from the day of purchase. They were so rude and not understanding of the situation at all. They actually blamed her for the damage to begin with. Then they wouldn't even give her a loaner car until she threw a fit because she wasn't 26 or over. They said to her "don't you have something else to drive?" I don't know of anyone with a secondary vehicle under the age of 26. If they are old enough and responsible enough to purchase a vehicle at 21 and of the legal age to vote, I would think having a loaner car would be ok as well. In the end she finally was able to get a different vehicle from them but not until someone else started yelling. I will never again be buy anything from Liberty and that was who we purchased our last 3 vehicles from.

    Auto King - usedcardealers - Updated May 2026

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