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    Gateway Autoplex

    4.0 (1 review)

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    7 years ago

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    Auto King

    Auto King

    (1 review)

    **We are going to State's Attorney about a condemed car!…read more My fiance bought a chevy from Auto King located on Haines Avenue 2 weeks ago. My fiance is a young Native American (don't know if that had anything to do with some of the way he was treated) working hard by working a full time job and going to school full time. He trusted this business to help him as on their website they state they sell quality, reliable vehicles. He knew it was a used car so some small issues were expected and we took it in to have the AC fixed the first week we had it. The mechanic informed him this vehicle was not drivable and he was lucky he didn't have a bad wreck or was killed driving this vehicle as the rear axel was completely erroded and technically was not even connected to the vehicle. It could have come off at any moment. The car was pretty much totaled. We also had a second opinion, same thing, car was not drivable and severely dangerous in the state it was in. We have plenty of pictures and video! He contacted the dealership and informed them of the issue. They stated he bought the vehicle as is and they were not responsible for it. The scary thing was he test drove this vehicle like this and could have been killed as the wheels and axel weren't even connected! How would someone know their life was in danger test driving a vehicle? Should probably get ahold of this business's insurance provider and let them know that they are letting the public drive dangerous vehicles where the whole back axel, breaks, and tires could fall off while driving and severely injure or kill someone! We reached out to the dealership and were informed that they buy these vehicles at auction and don't have them checked by a mechanic and don't even do a car fax on them and it is a possibility there could be something wrong but that is the responsibility of the buyer to identify. Yet they want to sell these cars for full retail price! After much discussion and pressure to do the right thing, we were able to get the owner to agree to give a $3000 credit for another vehicle on the lot since he was out thousands of dollars due to her selling him a vehicle that was completely totaled and not even safe to be on the road for full price! Luckily nobody was killed! Yesterday he went and looked at two of their other vehicles. One vehicle that the mechanic looked at needed a new engine. The second vehicle needed close to $3000 in repairs. We went back to the owner and asked if she would at least give another $1000 off if we took the vehicle to help cover some of the repairs to meet half way at least to make this nightmare end. She would not agree to it at first saying that she makes no money off her vehicles and it isn't her problem. We had to use threats. This business has no integrity. After discussing it, we decided we would cut our loses and not take any of their vehicles as ALL 3 of the ones we inspected had major repairs needing thousands of dollars of work (the first one CONDEMED, see the pics!) He would have to consolidate a loan to pay for another vehicle plus his salvaged one plus thousands of dollars of repairs for another Auto King vehicle. Their website states "we only carry quality reliable vehicles ". A vehicle with a malfunctioned broken axel and tires not even connected to the vehicle is not reliable....that's not even normal repairs needed on a used car, that's a totaled vehicle that had to go straight to the salvage yard!!!

    From the owner: Auto King of Rapid City specializes in putting great people into great cars. This is our mission…read more We change lives with our car buying experience.

    Liberty Mitsubishi Volkswagen - Mitsubishi/Volkswagen showroom - 600 Cambell Street, Rapid City, SD.

    Liberty Mitsubishi Volkswagen

    (13 reviews)

    We made a service appointment for a recall, drove our VW to Rapid on our way to CA purposely for…read morethis appointment only to be told the service department gave our part to someone else. We could have driven our more economical vehicle for this thousands of miles road trip had we only known. What a joke, and no offer of accommodation for our inconvenience.

    They did not plan on making it right…read more. My daughter bought a newer car from Liberty Mitsubishi on October 30th. She had paid for a car fax of the car and it said airbags were deployed at some point. She mentioned that to the salesman and he stated that it was just a false deployment and they fixed the issue. It also said there was some rear-end damage but it was also fix by a company. Ok, everything should be good. Fast forward to December 26th. Driving across the state, the car starts to over heat. She is stranded an hour and a half from home and had to leave the car at a gas station for days because the dealership wouldn't send anyone to get the car unless she paid $1200 for it. My husband had to rent a u-haul dolly to get it back to Rapid. They tell her she need to take it to Chevrolet. They put it up on the hoist and tells her that at one point this vehicle was in an accident that tilted the radiator enough where the belts ruined the hoses. There were even self tapping screws holding parts together. This car should have been a salvage title and not sold. We found out that they actually bought it through auction as well as a few others and had to send the others back as there was more wrong with the cars than they had disclosed. She fought with them on getting a different car since it has been less than 90 days from the day of purchase. They were so rude and not understanding of the situation at all. They actually blamed her for the damage to begin with. Then they wouldn't even give her a loaner car until she threw a fit because she wasn't 26 or over. They said to her "don't you have something else to drive?" I don't know of anyone with a secondary vehicle under the age of 26. If they are old enough and responsible enough to purchase a vehicle at 21 and of the legal age to vote, I would think having a loaner car would be ok as well. In the end she finally was able to get a different vehicle from them but not until someone else started yelling. I will never again be buy anything from Liberty and that was who we purchased our last 3 vehicles from.

    Gateway Autoplex - autopartssupplies - Updated May 2026

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