He's always been quick, good natured and lets me know if I should keep an eye on something with my…read morecar. Best inspection place I've ever been too.

They will fail you and fee you for having tint on windows. Never happened before at any dealership.read more

I'm single female 61yo and researched only those auto places w/4.5+ rating. So hard to trust…read moreanyone. Gino's has great reviews so I stopped by to let them look at my 1999 F150 since I am hearing rattling noises. Was disappointed that he could not schedule me today, yet, Gino's brother Tony, came out to look and listen to see what the issues were after I scheduled an appointment for next week. Tony was fantastic and gave me great advice on what to do (and NOT do) while driving until I could drop off the vehicle next week. I look forward to going back next week to get it serviced. Based on their sincerity and kindness and willing to look under the hood before I left, I was very impressed. I have lived in Char/Meck for 38 years. Have always seen this little place on Monroe Rd. I will return to give an update after I get my truck serviced and the cost.

If I could give more stars than 5 I would. These guys are without a doubt the best people to bring…read moreyour car to. I moved to Charlotte not too long and am lucky this is where I decided to have my truck serviced. If I wasn't moving this is the last shop my truck would ever see. Great people, great value, great service. I'd recommend them to anyone.

I have taken my 2008 VW Passat Wagon there multiple times. The always give me multiple options to…read moreget me out of there with a working car. Over a year ago another import shop quoted me over 8K for a new engine (just the engine, the labor would be extra). Import connection replaced the belts, fixed the oil leak, and cleaned it for a fraction of an engine replacement. Over a year after that event, the car is still running. Highly recommended.

paid 100 some dollars and my problem was still not fixed. would not recommend this shop to anyone.read more

Had a great experience popping in around 7p for a last minute oil change. Staff was friendly,…read moreorganized, and efficient. Big shoutout to Gerardo, who was gifted with an amazing name (same as mine). He even gave me suggestions for places to grab Salvadoran food. Add to that the ability to use Valvoline discounts, and you've got a good deal. Will return for sure!

Stopped in for an oil change. Pulled into one of the three lines. When it was my turn, i was…read moreasked to pull out and let someone from another line go in front of me based upon a Karen's tantrum. Never been asked to get out of line before anywhere. Either a terrible system or really bad management. In any case, won't be back.

I came by because a piece of my flash guard was loose and flopping at the bottom of my car. I asked…read morefor help and they resolved my issue in like 15 minutes. They were so kind and generous with their service. I've been to several Woodie's around Charlotte and Huntersville and I'm always so pleased with the service I receive. I don't know much about cars and I think that's pretty obvious when I come in. Despite that, I've never felt like they're trying to upsell me or take advantage of my naïveté. I'll always go to a Woodie's when I have issues for that very reason and it's so great that their staff across all locations share the same mindset and practices.

TURN AROUND! Don't go to any of these locations. I sent my wife here when having engine trouble and…read morethey said they "fixed" the issue after $1400. Two days later same issue occurred so they towed it back to keep it overnight end never found the issue but said it was fine.... two days ago, the EXACT issue happened again... exactly 2 weeks from the second time they had her car.. got it towed to a Toyota dealership and the part that needed to get fixed was nothing they mentioned and cost a fraction of what they charged! This place is just a money grab. Voicing our opinion to some friends they had the same experience as we did and never fixed the root issue. They may be nice at the front desk but outside of that, the technicians have no clue what they're doing!!!! RUN RUN RUN.

Francisco was my operator and boy is he on point! I didn't even have time to finish watching…read moreFamily Feud in the lobby, he was lightening fast. :) This is my 2nd time here, and won't be my last.

The name is very fitting "In & Out" in less than 10min. The staff was kind and friendly, I will be…read morea repeat customer. Thank Yall!

Kevin was prompt, couteous and super professional. He…read moreclearly knows his business. Will be using KMV again in the very near future.

a minute ago New…read moreKevin came out to look at my mom's car that was having a coolant leak. Kevin charged $150 to diagnose the car and said that payment will be applied to the total fix the car. I was ok with that. He made his diagnosis then ordered parts from advanced auto parts. He calls me when he's picking up the part saying the store ordered and quoted him for the wrong part. At this point I'm completely understanding. He sends me a link to order the correct part. I ordered the part and then let him know it arrived. He came out to fix the car. I told him I was at work so my mom would be the primary contact and told him to reach out to her for anything. He comes out and starts working. I get a call from him at work. He didn't want to call my mom because he knew she was going to be livid. He couldn't do the job. He said there was a part that he needed that he didn't have. I'm irritated at this point but I appreciated him not doing a janky job just for the money. So I called around and eventually found a shop to tow the car to. Come to find out the part he had me order was the wrong part. So he was completely incompetent when it came to this job. Now I have to start completely over and I paid him $150 for him to give wrong information. I will not be calling him again and neither should you!

I had a wonderful experience at this shop. These folks stand behind their work, are thorough, and…read moreconvenient. I would recommend them for tire work and oil changes.

Just had a great experience here. Called and they answered and were happy to get me in on short…read morenotice. Showed up and they were able to not only patch my tire but they replaced it with the donut I had put on, and put it back in the trunk for me for no added cost. All of this for very very cheap and quickly, and they (Steve/Steven and Jacob I think) were super nice. Definitely plan to use them for services and any other issues in the future!

I unfortunately had the catalytic converter on my car sawed (is that correct past tense) off and…read morethis place made the process so easy! The front desk was absolutely amazing. She worked right with the insurance companies and helped me to get everything covered. They had the exact pieces in stock for my car and worked quickly to get everything completed. Awesome experience!

PLEASE DON'T GO HERE. THEY WILL TAKE ADVANTAGE OF YOU…read more I went in to have 2 valve stems replaced because they were sheared off and no longer holding air. Nothing else was wrong with my car. It was never driven with the tires completely flat. They quoted me $1200 for this repair and it would not be done until Monday, today is Saturday. They wanted me to commit to purchasing new tires on the premise that the inner walls of the tire may be "crumbled". The only time the car was driven with tires completely flat was by their technician. The tires are fairly new and have 7mm of tread left. I told them that all I wanted was the stems replaced but they wouldn't do it unless I committed to their $1200 quote. The woman had the audacity to give me sass when I told her I could get it done cheaper somewhere else. This place is close to me so I walked there carrying an air compressor, filled up my tires and left. They hold air long enough for me to get home. Took the wheels to a Pep Boys on North Tryon and they did it for FREE the same day. Quoted $1200 at Meineke and Pep Boys did it for FREE. All that was needed were 2 $10 TPMS valve repair kits. This is a front office/management level issue, a guy in the shop offered to help me fill up my tires so the mechanics seem like decent people.