Sourced through my insurance company but from start to end I've had nothing but delays from them. The customer service, Sabrina was great on helping me talk to my insurance company after days being on hold and was able to get a OE replacement. I got lucky by the way but grateful for Sabrina's help on waiting nearly 30/40 minutes on the phone with the insurance company. The techs were professional, on time to get the work done at my home, and quickly finished under an hr. Highly recommend if you are looking for a mobile or a store location to repair your windshield. read more

Auto Glass Now - OE Replacement - Auto Glass Services Near Me - Ventura, California

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Auto glass now, excellent service they installed my windshield within 45 minutes. It held up good ! no leaks. Very friendly even gave me a coupon. I appreciate auto glass now .l read more

I needed a new windshield, proved very fairly and even squeezed me in 2 days earlier than my appointment! Had everything ready to go when I got there and only took an hour. Everyone is so nice and helpful. Fast service and would recommend to all my friends and family! read more

My truck windshield needed replacement and apparently it needed in shop alignment so my insurance company scheduled a next day repair to the closest location to my house. Well, that shop being inconsiderate didn't bother to call me prior to my 25 mile away drive and let me know that they didn't get the part. This really upset me they wasted my time so I made sure they wouldn't get my business, so I called back my auto insurance carrier to move my claim to a different repair shop, Auto Glass Now. The parts took only a day to get but they were booked out solid for 3 days so I had to wait for the next available appointment. The windshield was installed without any hiccups and the installer was good enough to hide the camera USB cord and install a new Homelink mirror I brought along unsure if they could connect it. These people are beyond professional and will not hesitate to give them a referral or use their services again. read more

Disgusting, unreliable, unprofessional business not to mention their cut throat pricing. I had an insurance claim for my cracked windshield, They quoted me an extra $250.00 in addition to my deductible to replace the windshield with an OEM glass, this was a $130.00 more than what Safelite Auto Glass quoted me, when I agreed to settle for the aftermarket without paying for the extra charge they became hostile and aggressive and decided to cancel my service appointment after they failed to squeeze the extra money for the OEM glass. "Sabrina", the scheduling coordinator was extremely rude, nasty and lacked business ethics and professional conduct. read more

Straight forward information and service. Efficient office and service staff. Full windshield done on time. Fair pricing and knowledgable in latest technology in recalibration which I depend on often for safety and convenience. read more

I had someone break into my car. I brought it to All Star Glass (their new name) and they did a great job! Their quote was $200 less than Safelight!! And my new window was installed in one hour. Plus they completely vacuumed my entire car to get all of the shattered glass out. I would highly recommend them to anyone! Good job, All Star! read more

I unfortunately had a rock create quite the damage to my windshield. My insurance sent out All Star Glass, and I'm so glad they did! They came out this morning and they were courteous, efficient, and did an incredible flawless job! I am extremely pleased with the new product. Many thanks to Alan Esp. and Javier Dur. They are a great team and explained everything thoroughly. Again, thank you so much!! read more

Excellent. Was in and out in about 30 minutes! That's what we call service. The gals in the office were great too! Wait s for my car to be done and glad I did as they were fast as lightning!!! read more

I could not be more pleased with All Star Glass in Ventura. The first new windshield they received had a small chip and they refused to install it, instead ordering a second new windshield. When they arrived to do the install, they were very friendly, very efficient, and did a superb job replacing my old cracked windshield. I highly recommend them! read more

I was trying to set up an appointment over the phone, for them to come and repair my windshield, but the lady on the phone was very rude, and unprofessional. She seemed pretty annoyed by the fact that I do have an accent. Answering me like I am an idiot. Some person name Jill called after, but I was not longer interested in getting services from this place. Is good that my insurance has several different options, so I juts called State Farm and they contacted me with Affordable Auto Glass, who were great and profesional. Good luck. read more

Excellent service. I needed a windshield replaced and they knocked it out quickly and $300 cheaper than Safelite. Highly recommend!

They damaged my dashboard, and the glass was damaged 4 months later and they refused to fix it. Horrible quality and sloppy work.

What a great service with professional and knowledgeable staff. Delfino was my first technician, came all the way from Ventura to Santa Barbara, and dealt with the difficult parking/tight space behind my apartment building. There was a complication, so the following week I had Adrian come out, equally as friendly and professional as Delfino. Work was done within 45 minutes with absolutely no fuss. What an excellent service! For a working class young person like me, being able to schedule a service at my apartment is incredibly helpful. These guys a really personable and work incredibly quick! Thanks to the All Star Glass team for an easy windshield replacement! read more

Had to replace my windshield and my experience with this place was great. The gentleman that performed the work was very fast and the glass looks great. From bringing my car in and driving away with a new windshield took around 20 minutes. read more

I have had 3 windshield repairs done here and all have been successful. Everyone is attentive and helpful. I would definitely recommend All Star Glass for windshield repairs! read more

This review/complaint is about the shop at 4505 Telephone Rd. Ventura, CA 93003. My insurance company referred me to this shop to replace windshield. The tech called me to tell me my car was ready; however, he did not pass inspection and the sensors did not work and could not be recalibrated. When I got to the shop, the tech was not available and left me with the front clerk to try explain, and although nice enough was out of her depth. What angered me was the she implied the problem was that I failed to ask for OEM glass and that the failure was likely because they used aftermarket glass. I was never given the option in the first place. I took the car home and lights were flashing and quite distracting while driving. I was informed they would reorder the glass and I'd have to bring it back. Had they ordered OEM glass initially I would not have wasted my time (and theirs). Despite wasting my time and the lack of communication with the tech, I was still charged a deductible. BTW, they charged the insurance company more than $1700 for a freakin' windshield and we wonder why our premiums are so high. read more

I got a new windshield here and had nothing but trouble. My rear view mirror fell off 4 times! The last time, the technician cracked my windshield. Because my 1 year warranty expired, I was expected to pay. My argument was that they are the ONLY ones to work on the windshield so they should be responsible for the crack. I was hoping that they'd show some remorse and integrity but they didn't. They instead offered a reduced price. I'm STILL not happy with paying anything. read more

Able to replace my window efficiently and effectively. Very clean and sanitary. The price was exactly as quoted.

All Star Glass was recommended by my insurance company. They were fantastic. Showed up on time. Wore face masks and gloves, put seat covers on and sanitized the areas they touched before and after. Extremely happy and would highly recommend. read more

This place was great! I went in for a cracked windshield which they replaced with time to spare! Great and friendly service and they also showed me why my car was leaking which was completely different from what the dealership and two other shops told me was causing the leak.. I only wish I went to these guys sooner! Would've saved thousands in un needed expenses! Highly recommend this place read more

Terrible experience all the way around. One of the choices through our insurance...boy did we pick the wrong company. They were unprofessional and on top of that they scratched up the hood of the car. When we complained about that they were very rude. They have TERRIBLE customer service. They sent out a glass installer to inspect the damage and he barely looked at it and said they weren't responsible. Then the manager left a rude voicemail on our phone. We contacted the coporate office twice and they promised to follow up. HAVE NOT HEARD BACK!! DO NOT USE THEM! read more

If you are ok with quick, shoddy workmanship this is the place. I'd give it a zero if it was an option. After the first windshield replacement I discovered an air leak at the bottom of the windshield. The manager Jill Ostrom refused to perform the proper repair, as it was not their policy - (which is to remove and start over - I worked for a major Automotive manufacturer for 26 years and have personally replaced hundreds of windshields.) Instead they applied a 12 inch glob of adhesive around the leaking area which was then hidden under the cowling. Years later a crack appeared at the top of the windshield. I went to Safelite Autoglass who informed me they could not do the repair because they could not guarantee their work - the paint was blistering, indicating rust had formed underneath the windshield and the subsequent pressure exerted by corroding metal caused the crack. My car needed rust repair because All Star Auto Glass left bare metal exposed to rain, moisture etc. Again I spoke to Jill Ostrom about the problem and once again she insisted All Star was not responsible. When I told her the California Bureau of Automotive Repair would most likely disagree with her, she immediately changed her tune and asked me to bring an estimate for the rust repair. I provided Jill with an estimate of repair and she informed me the Corporate office would contact me in a week or so. 10 minutes after I left she called to inform me that Corporate had approved the cost of repair and would send me a check. Removal of the windshield revealed numerous additional rusting areas on the body from exposed metal. I had extensive body work done in order to achieve a clean, flat surface to bond and seal a new windshield. Only after the threat of a lawsuit would Ms. Ostrom do the right thing. This is a glaring example of Murphy's Law - "There is never time to do it right, but there is always time to do it over." Bernie M. Ventura, California read more

I could only give 5 stars or I would have given them 20. Our installer Delfino did an excellent job. He was punctual, very quick, extremely courteous, friendly, knowledgeable. I asked him a ton of questions and he answered every single one of them with the upmost professionalism. His work was excellent. The price was right. Will definitely call for my future needs and refer everyone I know to this excellent company. Kudos to Delfino. Excellent work brother. A++++++++++++++++++++++++++++++++++++ Thank you All-star glass, Ventura read more

I found out they are the ones my Honda Dealer uses to come to the dealers to replace windows so instead of having my dealer call them and me paying more I went directly to them for my windshield repair. Sebastian was the tech that did the work, super polite and explained the process, as were the women in the office, also friendly. The service was fast and affordable, especially since I received an extra discount for being a AAA member. I recommend them. read more

They put in a windshield that bubbled due to a manufacturers defect & refused to replace it because I didn't report it until 3months after their 1 year guarantee. State Farm also denied it but agreed to pay it after I filed a complaint with the California Insurance Dept. The glass company replacing the windshield found their installer broke the lower molding & side trim,so he sloppily glued the side trim that should never have been glued and used too much glue in other places requiring glue, and didn't glue in one place that should have been glued. State Farm paid for the replacement of the broken parts and I requested All star Glass be removed as one of their companies so this doesn't happen to someone else. I do not know if they will be removed but recommend no one use All Star Glass read more

I recently took a golf ball to the windshield. Randy Washington was incredibly nice and helped me get the situation rectified in a very timely manner. not only will I use Randy for any of my glass needs. I am going to begin using All Star for my company fleet as well. Give them a call you won't regret it! read more

I recently went through Allstar glass after a large rock completely wrecked my windshield. My insurance company referred me to Allstar glass. I spoke with Randy Washington who was very helpful and informative. He had a team come out to my home for the repairs. They did an impeccable job! read more

I went here to see if they could glue a rearview mirror back on that I was having a problem with. The lady was very unhelpful, did not seem to care for my business, told me that if they had the time they might be able to look at it, if I made an appointment first. I left there feeling like I wasted my time. By the way I went to Safelite in Camarillo and they were great! No hassle, no problem, and exactly the opposite experience I had at All Star. read more

I was driving down the freeway and a few small rocks hit my windshield. Which made a few chips. I contacted Allstar glass and spoke with Cyn who gave me some options. They were able to come out to MY JOB parking lot since I was not able to take it to them being that I work full-time. They repaired the chips within 45 minutes. I was also very surprised to know they guarantee their work! I will definitely be going through them again if I'm ever in need. read more

Very helpful in replacing my windshield. I dropped off my car and came back from lunch and it was finished no problems in about an hour. I had no problem contacting them, and the people working there were very kind. I would definitely recommend this to any of my friends, and if you are in the Ventura area and need your windshield replaced, this is where you need to go to! read more