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Auto Glass Now

2.8 (112 reviews)
Closed Closed
Updated a few days ago

Services - Auto Glass Now

Auto mirror repair

Auto mirror replacement

Auto window repair

3 More Services

Auto window replacement

Auto windshield repair

Auto windshield replacement

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Front desk
Riley L.

Plan to spend your day here. Returning customer because they have good prices and the first time I came in it took just over 2 hours. But this last time I was here it took almost 4 hours to complete. People were coming in after me and getting out quicker, which goes against their "first come first serve" motto. Some of their employees will tell you an appointment time over the phone, but they don't abide by this. They only make appointments for the day, not time. Get here right at opening (8 am) to try to get out quicker, but in cases like mine, that still will not help. A simple windshield repair should not take 4 hours to complete. The only reason they received the extra star is because of the rates. About half the price of what other places were quoting. But don't listen to them when they tell you the typical wait is 1-2 hours. And honestly it is probably worth spending the little extra money to not waste your day away. If you do decide to use their business because of the price, bring something to do or drop off your car and they'll call you when they're done (I was not told about this option until they were done with my car). Headphones are highly recommended unless you want to listen to free cable tv shows from the 80s and guys snoring next to you for hours. Also you get what you pay for. You'll find glass shards and other trash from the technicians left in your car. Plus you'll notice scratches around the molding of your windshield on your paint and any plastic or other molding on your car will be loose or missing. My last windshield from them is still holding up besides me having to put my rear view mirror back up after it fell off (this current one looks like it's about to do the same already), so I'm leaving the 2 star review. But honestly by the end of this review, just go elsewhere and spend a little more. It'll be worth it. Y no entienden y no hablan español

Upside down wipers?!?
Kris K.

Auto Glass NEVER! Absolutely, 100% the worst experience ever. They sent out the installer with the wrong glass and never called back to reschedule. When I called to reschedule, they never showed up for the reschedule. Called again, rescheduled again, and when he did not show again, I had to call the installer direct who said he though someone else was covering it. He finally came out, installed the glass, and put the wipers back in wrong. When I called to have them fix that issue, they said there was no way to put them on wrong. Awesome. No communication between any of their staff, insanely long hold times and completely jacked up the whole process.

troy m.

Took my Land-cruiser in for new glass windshield. The place damaged my top of car along with denting my molding and breaking clips. That's probably why they used a hammer to force the molding down. They knew they damaged my car and said NOTHING!!! Then when I discovered it and called, they started throwing "legal terms" at me and got snotty as though it was my problem. Lynn was a complete ass on the phone. So now I am charged up because it is going to be $500 plus dollars for parts and labor from Toyota and they will either pay or I drag them in to see the judge. Don't bring your car here!! They are nit trust worthy or honest. They knew they damaged my Car and said nothing!!! Then they expect me to have them handle the repairs!! No way!!!

Tricia M.

Horrible experience And horrific quality. Glue found on my car, big globs around the edge of the winshield and on the surrounding molding. There were scratches on the dashboard. The receiver for my remote starter was left unattached and dangling from the winshield. The glass was not completely sealed on the bottom edge. I guess you get what you pay for. I'll pay more for quality work in the future. Lastly, besides being late, the driver left immediately when he felt he could not perform this service at the location where it was parked without first speaking to me about other options. I was right there and could have moved it within a 1/2 a block to 2 other locations.

UPDATE: After months of back and forth, and a promise to pay for the $1000s of dollars in repairs, Auto Glass Now has now said they won't reimburse me for the replacement door panel or repair the dents and paint damage in the door. I have my attorney putting together a case now to seek compensation plus all of the attorney's and court filing fees.

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10 months ago

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3 months ago

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1 year ago

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6 months ago

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2 years ago

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4 years ago

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4 years ago

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5 years ago

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5 years ago

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4 years ago

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2 years ago

I've been using them for almost a decade. They have provided me with affordable windshield replacement!

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5 years ago

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2 years ago

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7 years ago

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3 years ago

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3 years ago

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6 years ago

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4 years ago

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4 years ago

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7 years ago

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3 years ago

Did a great job on our 2017 Jeep Patriot. We were in and out in a flash.

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6 years ago

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5 years ago

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6 years ago

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Jared, thank you! We are thrilled to have you as a repeat customer!

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3 years ago

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10 years ago

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5 years ago

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6 years ago

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6 years ago

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6 years ago

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7 years ago

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5 years ago

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6 years ago

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6 years ago

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6 years ago

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4 years ago

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6 years ago

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Review Highlights - Auto Glass Now

Took about an hour and a half on a Monday around 11am.

Mentioned in 2 reviews

Read more highlights

Quality Auto Glass  - Precision and care go into every detail of your windshield installation. Safety first, always! #ProfessionalAutoGlass

Quality Auto Glass

(29 reviews)

Southeast

Locally owned, Quality Auto Glass , was a dream experience. The kind that often only happened when…read moreFull Service Gas Stations existed. This was the easiest and most Exceptional experience. Crystal actually answers the phone, like real old school service when the phone was on the wall. Crystal even had my insurance claim approved within 15 minutes. She actually took all my information on the phone and then handled it. No requesting "texts only" like Safegurad, no, get back to us when your claim is approved and then hanging up. Yes to honesty and integrity when Lawrence showed up. Lawrence was straight forward and knowledgeable on the type of cracks I had and that that may not be perfect. He advised that drilling the type of chip/crack I had could cause it to spread. He even called Crystal to see if a new windshield was available to replace it, if necessary. But, it didn't crack and it was the best job possible with what I had going on with my chips and cracks. Didn't even sell me a new windshield knowing my insurance covers it. Lawrence had such kind words about Crystal too. (Refreshing;). Lawrence, Crystal and Quality Auto Glass are the shinning star of service, Delivers 1950's customer care with 2026 experience and technology to get the job done right. Exceeded all expectations. Call them and they will pick up the phone with "happy to have your business" attitude and actually sincerely mean it. You too can be treated like a Rock Star, even if you only exist as one, on the road with the stereo cranked! This isn't their Grandma posting and sadly, I wasn't even paid for this review. But they did earn it! Much Gratitude and Locally Owned. You get 3 Brears as it was Just Right;). 10 out of 10

I needed some chips repaired in my windshield and Quality Auto Glass did an excellent job! The…read morebiggest chip is now invisible and smaller chips are fixed so no cracking in future, and all for a lower price than the larger companies. The technicians were very friendly and efficient, and explained how they did the repairs. Only reason this isn't a "5" star is scheduling, had a few hiccups but all worked out. Highly recommended!

Auto Glass Now - autoglass - Updated May 2026

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