Had a dent in my Tacoma tailgate. When I got it back it looked perfect. Service, communication and…read moreprice were awesome. Will gladly use this company again, even though I hope I never need them again.

Amazing service and incredible customer care! Highly recommend! Have had 3 of my vehicles in for…read more dent repair and all were restored with ease.

Wow, I just called to ask a question and was the person on the phone ever totally rude to me! I…read moretried to clarify what I wanted, and she said, "Hey, we don't do that here, right?!" So, I guess I'd worry a tad about customer service overall...

I contacted B-Safe for a new windshield the price was reasonable I didn't shop around , the guy in…read morethe phone was very nice and professional the price was nice so I scheduled , they got to me quick they were on time very courteous and did a great job. I Highly recommend them

I've brought 4 of my cars and a few trucks to Dan over the years. He's always done a fabulous job…read moreand been extremely affordable and professional. He backs all his work with a lifetime warranty so you know you won't be ripped off like some drive off warranty. Just had Dan recently tint my work van all the way around and it looks fabulous. Would highly recommend anyone looking to get their vehicle tinted to give him a call. He is usually booked so call ahead to schedule your appointments it's worth the wait.

Called to get my windshield tinted after getting my medical exception. Dan told me that the DMV…read moreand my Dr was wrong and I shouldn't believe what I see. I only know what the DR. and DMV of Virginia said...have the paper in my hand. I would suggest that he gets up to date on current laws and regulations. Even people that over heard the conversation were like wow, he really was talking like that. I just wanted a service apparently Dan is clueless to the laws, even with his 40 years of experience. Sorry to say, I'll drive up the street and get the job done.

Did an awesome job on my Toyota Avalon, would highly recommend, has great prices, great service,…read moreand professional tint that looks great. Also did the job in less than 45 minutes as we waited... Thank you so much for a great job...​

They came to my house and tinted the windows on my sxs so I didn't have to trailer it to them…read more Quality is Good, they cleaned up around the work they did and they were fast.

I took my 2017 black metallic Toyota Corolla in to have a fist sized dent looked at…read more Three other top rated body shops all quoted me between $560-900.00. Reading up on these places I noticed CARSTAR advertising that they had special tools / machines that may help me , without having to patch and paint . So I went over to their shop and they brought out the technician, who said : Oh yeah I think I can fix that. In addition to that , the quote was $410. I took it in, they had it a day and I picked it up looking perfect?Not only did they fix the problem, they washed the car, cleaned the inside and blackened my tires , plus everyone gets a jar of delicious apple butter.Think I'm done?Oh wait... I paid cash and no one had change for a $20. So the boss said just the $400 and skip the $10. What a great place and great people who work there. Well Done!!

Referred by insurance company and they did a great job. Didn't have to worry about anything, they…read moretook care of it all.

Truly impressed with this shop -- and I am not easily impressed. They did an amazing job on a car…read morewe previously owned, after it had been sideswiped at a gas station by an tourist too eager to squeeze by and get on with it. The repair job was perfect. My brand-new car was dinged by a bozo who opened a door into it. Not a very big ding, but a dent nonetheless. I also needed some light compounding done due to a scrape. Remembering their work on the previous car, I brought it to Royal Auto Works. The estimate was super-fair, and not expensive -- they might have run it up, but they didn't. The work was performed perfectly, and the final cost was the estimated cost to the penny. I cannot recommend this shop enough. Even the exterior of the building suggests quality, precision and care. Appearances can be deceiving, yes: but not in this case. I believe I have found the perfect body shop.

I hit a deer and had quite a bit of damage to my car. My insurance company recommended Royal Auto…read moreWorks, and I'm so glad they did. My car looks as good as new! They called weekly to provide updates as well. I really appreciate the outstanding service and performance from Royal Auto Works!

i had my Volkswagon TDI Jetta towed here to get diagnosed and the technician (Thaddeus) did…read morepractically nothing to help me figure out why exactly my car would bellow smoke when i drove it. his advice was that either it's totally fine and i should keep driving it til the smoke clears or that my engine had stopped working and that i should just get a new car and then the worst part of my experience with this place is the woman that answers their phone has a terrible attitude and wouldn't give me my car back over the weekend from their shop and then when i called back Monday to get it towed to my house, she wouldn't give me any sort of estimate as to what time my car would be arriving at my house. Do Not Ever Take Your Car To This Shop. -Nicole

They made my car look great and they fixed it up well my brother Brayden and I did this no knowing…read morewhat it would be like but it was good

Sharing my personal experience in hopes it's no one else's…read more Big daddy's- I had my car inspected previously.. even one that I knew wouldn't pass that we just bought and was going to get a "what I need to fix to inspect" list. A young man worked there. He was lovely & very helpful. Upon returning with the check list completed for the new vehicle my niece was greeted by a rude man who said the list wasn't completed. (We did the work and I knew it was done, I also have a family member who owns a shop- unfortunately they don't do inspections) That was her experience & I was surprised to hear she was treated this way but I won't speak on it much bc it wasn't my experience. Fast forward to my car needing inspected this year. I greeted a cheerful "Goodmorning I'm here for an inspection" and was returned with a dry "you all need to get out" (referring to my 3 young daughters).. no biggie. That was expected but that completely set the tone for my experience. I waited in the office with my daughters and watched as he helped the man behind me. I'm not one to "cry" (you'll understand the quotes shortly) about being treated differently as a woman. Anyways he failed me for a phone holder that I popped right off my dash and a broken stud on my tire. He stated several times he'll double check and make sure it's done correctly & I don't "just screw something on it". And even dismissed my "oh that shouldn't be hard to fix" with a lovely comment of "it won't be for this". I left and promptly went to the auto store and bought the whopping $8 worth of parts I needed to fix the issue. When I got home to fix the issue it wasn't broken I returned this morning to a long line and decided to walk in and see if there was a way to have my rejection sticker amended. (I'm not entitled just looking for a quick fix to an issue that could have been avoided) The lovely manager told me I could CRY to the police and he'd be happy to have them come down to the shop himself. I was pretty shocked as I walked in calmly and wasn't being rude & even stated that when I received such cold feedback. I clarified I was just trying to get a passing sticker as I paid yesterday for a rejection over (now technically) a phone holder I could have popped off and a lug nut I would have been happy to pay for. -which is a normal thing to be offered for a small issue as such. He told me to go somewhere else which was absolutely the plan anyways. And yes I lost my shit at the end when I walked out. He was an asshole and he deserved to hear it. Idk what my point of this post is besides venting. But this is absolutely NOT in sweet little Berryville fashion. No my opinion won't close a business. I don't expect it too. I'm not on here to argue. But I absolutely didn't deserve the treatment I received.

The folks at Big Daddy are extremely friendly and knowledgeable. We just moved to the area and we…read moreare relieved to have found a great shop to take our vehicles. The owners have been in the community for many years.