Tony and Jim have a customer for life!! Honest, clear and transparent. I have a Chevy Volt that…read moreneeded some work done on it. Jim trouble shot the issue, found the issue, and gave me the easiest and most cost effective solution. I was fully informed, and felt confident in their advice, and got my car back in no time. It feels great having a good, reliable and honest car mechanic that I can rely on. Highly recommend!

Thank you Tony and Jim from the bottom of my heart. You guys are awesome. An hour and a half from…read moremy hotel the coolant light came on. I pulled over and liquid was spraying everywhere over the engine. I added water, said a prayer, and endured a white knuckle ride along steep mountain roads with nowhere to pull over and no cell service. Thankfully I made it to the hotel in Gatlinburg where the rest of the coolant poured out of the car into the parking lot. I called Tony the next morning after checking out their reviews and he told me to drop the car off which I did at 10 AM. A few how hours later he had it diagnosed as a burned hole in a coolant hose caused by rubbing against the radiator due to poor design. I authorized fixing it and by 2 o'clock he had me back on the road for an extremely fair price. You do not want to pay dealer prices and these guys are very reasonable. I worked in a mechanics shop for 20 years so I know honest mechanics and Tony and Jim are it. If you have a problem with your vehicle in Pigeon Forge, Gatlinburg, and Sevierville take it here. These are the guys to go to. I couldn't be happier. PS. Made it back to Florida after driving straight through for 12 hours with no problems. Thanks again guys.

This is my go-to place for all things auto repair. I've been using them for a couple years. Great…read morequality, service, communication, and prices. If you're in East TN, I recommend them!

Cameron did a great job communicating with me and I believe they did a good job. He called me even…read morethe next day and asked how things went and told me that if anything needed to be re-looked at to please bring it back in. I was also blessed and surprised that they gave me a two year 24,000 mile warranty on their work.

Went to autopro because my cars headlight needed to be replaced. I had already bought the…read moreheadlight, I just needed someone to install it because it's a little tricky in my car. I initially went to oreillys and they weren't able to do it. I then went to Firestone, and they wouldn't touch it since I didn't buy the part from them. I asked who they recommended and they said autopro down the street. I walked in and they had it installed in about 20 min for no charge (the case holding the bulb in place was a little broken so it took longer than usual). Awesome service and very friendly staff. Will be going back!

Everyone was kind and helpful. Price for the oil change was fair. They got me in and out in a…read moretimely manner. I will be using them again.

I would 1000% come back. My check engine light came on so I got the code read at autozone, called…read moreSeay and they just asked me to come by to inspect my car. They used their machine to also check the code and while we waited for it to populate, they checked the rest of the car. Looked under my hood, gave me some oil since I was low, and aired up my tires. They explained everything well so I could understand since I know nothing about cars and said if I had any other problems to just call and they would help me. It was quick, affordable, and overall just a great experience. Alan was my hero today! I highly recommend.

Fixed my brakes pads in 30 minutes. Perfect service if your in that area definitely give them call.read more

My go-to garage for my Porsche Boxster S maintenance and repair Highly recommend for honesty and…read moreprofessionalism.

Did not have anyone to do diagnostic until week passed…read moreWilling to schedule me the next week if didn't find anyone earlier.

An oasis of kind competence…read more Over the past few years, I've brought my 10-year-old sedan to Matlock for regular maintenance and one emergency, a gasoline leak. Everyone is always friendly, well informed, and gets the job done. I always felt like I was a real person talking with a real person, rather than a consumer transacting with an institution. I'd give three stars for doing what they promised at the time promised, maybe 4 for being extra personable. What gets them to a strong 5 Stars is what Joey Matlock did when something went wrong. To be brief and intentionally vague, I bought the product they recommended, was unhappy about it, and they replaced it with something better. No argument, no resistance. Just heard me out and did the right thing.

We have been customers here for 20 years and have always received the best service. I don't feel as…read morethough they take advantage and haven't surprised me with add on prices. It's nice to trust your mechanic and know they'll help you when you most need it.

Please stay away from A to B auto mechanic in Knoxville area. He will take your money and promise…read moreto fix your car. I asked for refund because he was a no show. He said he would refund his labor cost right away and then the refund for the ordered part no later than 14 days. Nothing was refunded. He's also doesn't care that he kept my money. Spread the word. Reporting him to police today.

A B Auto Repair AUSTIN STOLE $1300, plus $75 for estimate, from me. . He supposedly repaired my car…read moreuntil afterwards all the oil came out. I towed it to Beaman's. They said it wld cost $4500 to fix. They also told me how he had put a rag n tool under the oil pan. They said that he ruined my car. 100% his fault.

These folks are honest and know what they are doing. Would trust them with any of car repairs.read more

I went in with an issue with the connection to my battery. I have had this issue off and on for…read moreover a year. The technician looked at it and diagnosed it in just a few minutes. A few minutes more and I was already on my way. Friendly and professional service!!! Thanks Auto Physicians.

Very calm donut loving mechanics that back their repairs up , they give great advice and are open…read moreto inane questions even from people with just enough knowledge to know better . Reasonable hours and prices . The only fly in the ointment is that they substitute parts without throughly discussing why the parts they prefer are superior or as good as the ones requested .

Stopped to get a Quote as webpage suggested...Have a well maintained 02 Ram that needed some brake…read morecheck and fluid changes and a steering component..Clerk told me we have 20 YEAR RULE..which they don't work on a vehicle if its over 20 years old.. first put that on you're website so customers don't waste their time stopping for appointment.. i am 73..my brother owned a shop..have been to dozens of auto repair shops in 4 states with dozens of vehicles i have owned and never heard of a policy such as this...Turning customers away is not how you run a business..

Excellent service! Honest, professional, and quick turnaround. They explained everything clearly…read moreand what to prioritize. They did great work on my older BMW 330ci. I'll definitely be coming back for the other repairs I need done and recommending them to others.

A negative review of Knoxville Auto Pros was posted from this email address several months ago. It…read morewas entirely bogus and NOT written by me. When they serviced my vehicle for an air conditioning problem that no one else was able to fix, they were thoroughly friendly and professional. The cost was very reasonable and the A/C has been working great ever since. I highly recommend them and I have referred others to take their vehicles to them.