Made an appt online at the McGovern website for an oil change and replace the car battery. Day of…read morethe appointment brought the car in to the dealership main lot, parked in the Service Department section, went in and was told they do the oil changes and smaller repairs at a different location. To get to the other location, need to get on Rt 1 North, loop back onto Rt.1 South as the location is near the old Sears Auto repair next the Square One Mall. It's Jiffy Lube or similar. Go in, tell them I have an appt, lady tells me they don't take appts and there are about 4 people ahead of me, then asks for all of the owner and vehicle info that I already entered on the McGovern Ford website. The lady explains their computer system doesn't link to McGoverns. I left. Nothing on the McGovern website about this 'offsite' arrangement for certain services. Not a good experience.

Not possible to review for Beverly as yelp still shows it as Kelly Ford "closed"…read moreThis review is for McGovern Ford in BEVERLY I had an appointment for a recall part replacement on 2/13/26, I recieved a call on 2/12 that they were short staffed and cancelled my appointment. The service was reset for the following Friday 2/20/26. I arrived at 8:30 as requested and was summarily told that they did not have the part and could not do the repair today. I declined that offer and called Danvers Ford. The first thing the man there said was " let me see if we have the part in stock", they did BTW. I believe that whomever booked my appointment in Beverly should have cjecked that as well. The fact that it is not done as a standard procedure makes me think the sevice manager their may be in over his head and needs some help. The woman I spoke to this morning should have his job. I will never ever go to McGovern Ford anywhere after this experience.

I recently was interested in a 2008 Ford f 150 crew cab. I test drove the truck and was impressed,…read morehowever the brakes were spongy, there was a bit of play in the steering wheel. The salesman who I think was Bruce said that everything would be taken care of before I picked up the truck. I didn't buy the truck, but felt like I was treated with respect and professionally. My own financing only covered 2010 or newer and I declined the in house financing. Overall I would do business with this dealership in the future. When I told the dealer I was going to pass on the F 150 he said I was welcome at the dealership anytime. All the cars are immaculate and high end. The experience was pleasant and there were no pushy, aggressive tactics. Barry T Boston

DO NOT BUY FROM THIS DEALER! the refused to allow a pre purchase inspection from the Mercedes…read moredealership after I offered to buy the car for 16000$ cash, they said mercedes are liars and they Make up things wrong with the cars they get! After buying the car . and bringing it to the dealer I find out this car needed 12k worth of work SCAM ARTISTS RIP OFFS SCUM BAGS !

From start to finish, this was a great experience. Guys from Prestige Motor Sales were excellent. I…read morefound the car on cars.com and emailed the dealer. He responded right away and set up time for me and my wife to come to the dealership and test drive the car. When we arrived, the car was even better than we expected. We test drive the car and knew right away that we wanted it. Alex helped us every step of the way with financing and he gave us a great deal with the decent percentage and he also was incredibly patient with the paperwork and walked us through the entire process. I don't write a lot of these reviews, but when I have a great experience I give the credit. I will definitely share this experience with my friends. Thank you Alex and Prestige Motor Sales for another member in our family.

At the time of purchase on March 20, I was told--and it was put in writing--that several issues…read morewould be addressed prior to delivery, including the tires and warning lights. I picked up the vehicle on April 1. On April 6th, an independent mechanic found several issues that had not been addressed, including concerns with the O2 sensors, exhaust system, error codes, and worn tires. That evening while driving on the highway with my kids in the car multiple warning lights came on and the car began shaking while driving. We had to arrange towing back to the dealership at our own expense. While they did perform some repairs (including replacing the O2 sensors (these are brand new!), a follow-up inspection still showed that the exhaust will likely need replacement, the radiator was not actually new, and the Run-Flat tires had been repaired rather than replaced. Overall, the vehicle was not delivered in the condition promised, and we spent significant time arranging transportation and following up. I would strongly recommend having any vehicle independently inspected before purchase. Based on this experience, I would proceed with caution.

Garen, the owner, is an incredibly nice guy who is also clearly very experienced and knowledgeable…read moreabout cars. He took the time to guide me through everything when I was at his dealership and was super patient. I really like his taste in cars too.

Purchased the Ford Explorer Platinum, after a test drive, and overview of this SUV. The vehicle was…read moreclean inside and out, and drove flawlessly. The dealer completed all the paperwork, applications, New plates, Registrations, insurance and inspection. This saved me a ton of time. I'm an HVAC technician, and I didn't have any time to run a round during this cold week. I was more than satisfied purchasing this SUV from Garen, at Northeast Auto Gallery. I already drove 500 miles on this SUV, the weekend after I purchased it, and couldn't be happier. I picked the right dealer and the right SUV. I recommend you to check out Northeast Auto Gallery, Wakefield, Ma. Professional service from start to finish.

I took a car from Owens to have my mechanic look at it. He found a few things wrong and suggested I…read morenot buy it. Jeff at Owens responded that he wouldn't want my mechanic to look at anything else because he's going to find something wrong. Says a lot about the cars at Owens. I won't be going back.

I am giving a very positive review for this business even though I did not actually do business…read morewith them. I lost my breaks traveling down Rt 1 last week and Owen's was the first safe place I could get off the highway. They generously stored my car until I could get it moved and fixed even though they were not making any business or money off of me Class act and generous helpful human being THANK YOU!!!

Alex was so kind and helpful when I was looking for a new car. It was only my second time car…read moreshopping and he made the process so easy and comfortable. After my mechanic told me it was time to give up my 2008 Honda accord, Alex helped me drive off in a new to me 2022 Honda HRV and I absolutely love it! What really made me feel reassured was that they allowed me to bring the car to my own mechanic to check out before I bought it. I 100% recommend Wakefield Auto Gallery!

I purchased a Luxury SUV from this business online. I put full faith in their honesty and…read moreprofessionalism with my financing and purchase and even assisting with my out of state titling back and forth with no disappointment. The vehicle listing was accurate and met my expectations upon arrival to Wakefield. I flew in from Alaska to pick up this vehicle and drive it back up the Alcan, a very strenuous and treacherous drive for any vehicle. My SUV performed flawlessly even Better than what I had expected. Alex who now I would like to call a friend along with the Wakefield staff, had my best interests as his top priority. They went out of their way to have my vehicle safety inspected, cleaned, and a new oil change to ensure it was prepared for the arduous journey across the North American continent. Alex and the others at Wakefield are real people and they will treat you as you treat them, in my case with respect and care for each others business and well being. I have never had a used auto sales team take care of me the way Wakefield Auto Gallery did, Incredible. You get back what you put in, if you don't want to put in the extra dollar, you're going to be less fortunate and not satisfied. What a great deal, value, and experience overall. Thanks so much!

John is a great guy. worked me a great deal and is a very trustworthy guy unlike most dealerships…read more highly recommend.

Absolutely amazing dealer! Buying from John was like buying from a trusted family member. From the…read moremoment we first spoke to the final steps of the transaction, I always felt comfortable and in good hands. I bought this vehicle from out of state and it was exactly as described. Don't think that I will ever buy another vehicle from anyone outside of John. Would highly recommend C and P Imports! It's like buying from a trusted family member!

We bought a car from Doug at Dealer One. Buying a used car is always a scary process, how do you…read moreknow what you are getting, are they trying to screw you? Especially when there aren't reviews on Yelp to guide you!!! Doug seemed to be up front, not pushy whatsoever, and very easy to work with. They took care of everything for us, and it was a super easy process! Well, so far so good... :) at this point, i have nothing but good things to say about Dealer One. If anything changes, I'll definitely update.

Bought there a couple months ago, no issues, headaches, nothing! I really enjoyed the experience…read morebuying a car with them! Totally recommend!

I had a positive experience. I'm a Toyota person, but had been interested in a Jeep or Honda CRV…read more Dennis had 3 vehicles I liked, and test drove all. One happened to be a 2004 Corolla and because I've had 4 Corollas, I ultimately went with that one. At the time I purchased, I just needed a basic workhorse to go to work, get groceries, etc. The prices were reasonable on all 3 vehicles. I guess I was nervous about stepping out of my comfort zone so off I went with the Corolla. They did all the paperwork for me and everything was ready exactly when they said it would be. It was a no-pressure buying experience and I appreciated that. This month I'm starting my 4th year with this car, and while engine and tranny are still strong, I'm getting emissions issues but that's something I've noticed on the older Toyotas I've had. I'm certainly not complaining. I will probably keep this car for another year or until it hits 200K but I will return to Ballard to look for next car. They usually have a good variety of Toyota, Nissan and Honda sedans, as well as a few jeeps and trucks. I drive by there almost daily and always see a nice assortment of cars.

If I could give less than 1 star I would they are horrible liars ! The cars they get are from…read moreauctions they don't inspect them and sell and rip people off it's a disgrace they are like Trump can't be trusted .