Fantastic service for my Mercedes and GMC Terrain . Skilled mechanics and honest service for a good…read moreprice

Great experience..I would highly recommend going to Turnpike Auto...Jin was very honest and…read morehelpful...I love my new/used car...happily satisfied customer

They worked with me through the whole process. Financing was easy. I test drove it today and took…read moreit home. Awsome dealer

Took my 24 eclipse cross in for a oil change. While it was on the lift they had me go out to the…read moregarage to see that brake pads need to be changed. They had the pads out of the calipers and caliper taken off. I told them that I would do my brakes myself and put it back together and just do the oil change . I did the brake job this weekend and I found that they massively over torqued the caliper slide pin bolts. One side was ok, on the driver side I need a 3ft cheater pipe to get the 14mm bolt off. Should never happen naturally with a car that's only 2 years old. Either negligence or spite are the reasons that this could happen. I would not trust bringing my cars there for service.

Predatory practices and property damage. Stay far away…read more brought my 2015 MINI Cooper Countryman here--a rare, low-mileage, garage-find vehicle in pristine, museum-quality condition--expecting professional service. Instead, I received damaged property and a blatant attempt at financial extortion. First, when picking up my vehicle, I discovered the dealership staff had covered the exterior paint in deep scratches. Under the legal standard of bailment, a service center has a strict duty of care to return a vehicle in the exact condition it was received. This establishment completely breached that duty. Second, they pulled a highly deceptive tactic with their loaner vehicle. Staff verbally assured me the vehicle had "no damage" and rushed me through the paperwork. I drove exactly three minutes down the road to an empty parking lot, inspected it, and found a scratch. When I immediately notified them, the service manager's response was, "We're gonna have to see how much that costs," clearly attempting to stick me with pre-existing damage. This is a textbook unfair and deceptive business practice. I am already documenting a formal complaint under Massachusetts G.L. Chapter 93A, escalations to MINI Corporate USA, and a report to the Massachusetts Attorney General's Consumer Advocacy and Response Division. Do not trust this service department. They will damage your asset, lie about their loaner vehicles, and try to force you to pay for their negligence. Absolutely unacceptable.

Horrible experience filled with lies! I've waited 3 months…read moreto pass our warranty time in case of retaliation. We had the worst experience at every turn with Mini of Peabody. We test drove a used Buick SUV that was being sold by Mini of Peabody with Louis. This SUV was for my son who had just had his first accident and totaled his car. Immediately Louis has my son get onto the highway. Not an ideal way to test drive an SUV with a teenager driving who rarely drove on the highway. As we are driving Louis says absolutely nothing about the SUV. I start asking questions. He says that he doesn't know anything about it as it's a Buick and he doesn't work at a Buick dealer. Its not rocket science. We had an appointment to test drive this SUV so he had time to learn about it. He tells us it's been there for 96 days and not a single person had test driven it. Despite the salesman being completely unhelpful, my son loved the SUV! Back at the dealership I tell them we are interested and we can pay in cash on Monday morning. This is Saturday, 2 days before Monday, and they are closed on Sunday. Alex the manager tells me that won't work and that we have to buy it today or we could lose it as it's a "hot item". I let him know that I'm aware it's been there for 96 days and that Louis told me absolutely no one had test driven it. Hmmmm, someone is lying here! He then tells me I'll have to finance it today and that they won't hold it. I told him that wasn't happening. He then says he'll hold it until Monday for us but that this is a favor that they typically never do. Seriously, you have a cash buyer for a SUV that got little attention (insert eye roll here) But aren't willing to take payment on the next day you are open? So Monday comes and low and behold the check engine light comes on before we get the SUV. It is brought to a Buick Dealer. The Buick Dealer tells them what the SUV needs. Brig Currie, the used car service manager, tells them to reset the computer codes and not to fix the piece. They inform Mini of Peabody that this will not fix the problem. Brig says that they just want the computer codes reset. The SUV is returned to Mini of Peabody. The day we are going to pick it up (keep in mind we paid for the car a few days ago at this point), the check engine light comes on again for the same reason. The SUV is returned to the Buick Dealer for repair. 4 days later it is still not fixed. I request the info on the Buick Dealer and at first I am given the run around but finally get the info. Mario, the manager of the Buick service center tells me what had happened and what actually needed to be fixed. He told me how Brig refused to have them fix it. He told me how they did not get approval for this to be fixed for the last three days that they have had the SUV at their service center. The ironic part here is the thing that needed to be fixed was under warranty and didn't cost Peabody anything! I called Brig out on what happened. He talked in circles as manipulators do. He's a used car salesman at heart, the stereotypical con artist that we all hope to avoid. He fills that stereotype so well!!! All the sudden the approval for the SUV to be fixed is fast tracked and the SUV is fixed. He wants it back at his shop to be detailed before we pick it up. I didn't trust this man at all so I arranged to skip the detailing and to pick up the SUV directly from the Buick service center. There were other negative reviews that involved things being broken after being at the Mini of Peabody service center that I hadn't seen before I started the process of working with them. Read the bad reviews. Our stories are all similar. Lies, pressure, and negative experiences. The only good guy there was Freddy. I hope he finds a job somewhere else that will value him and that he can be proud to work at!

Staff Robert and Christine presented an honest review of the car we purchased. We felt them to be…read morehonorable and reliable on which to base our decision: no heavy sales push. Professional transaction, Highly recommend this business.

Bought a car from there a year ago 2014 jeep oil life the day I picked it up was at 30% also the…read more gas tank empty. Brakes needed to be replaced. and also tires. Sold me this bullshit warranty that want to put Chinese parts in an American car. Since I bought the car its been to the shop 3 times. Terrible people I won't recommend getting a car from here again.

100% recommend!! Bought a decent used car for my daughter, Ron was so honest and helpful and did a…read morefew extra things to the car at no extra cost. When something went wrong a couple weeks later, he fixed it right away. He's got a customer for life!

Ron is such a great guy! He really looks out for you and the cars he have are priced fairly. Highly…read morerecommend this dealership to anyone looking for budget used cars.

I recently purchased a 2017 Toyota Tacoma from Metropolis Auto in Pelham, NH, and the entire…read moreexperience was refreshingly smooth and transparent from beginning to end. From my initial email inquiry to driving the truck home, communication was clear, expectations were well-set, and there was absolutely no pressure or pricing games. Corin was a pleasure to work with and did an excellent job walking me through the various trims and options, with thoughtful attention to what would be best for New Hampshire winters and my daily driving in Massachusetts. He focused on practicality rather than upselling, which I really appreciated. The out-the-door price we agreed on in advance matched the final paperwork exactly--no hidden documentation fees or last-minute add-ons. On pickup day, the truck was fully detailed, inspected, and ready right on schedule. Corin also took extra time to go over features and controls and made sure all of my questions were answered before I left. A quick follow-up from the owner, Damon, afterward to ensure everything was going well was a great final touch and showed a genuine commitment to customer satisfaction beyond the sale. I wouldn't hesitate to return to Metropolis Auto for a future purchase and would highly recommend them to anyone looking for a straightforward, stress-free buying experience without the usual dealership hassles.

I brought my car to a local shop in Penacook, NH and they told me it needed $1600 worth of brake…read morerepairs. I had the car towed to Metropolis to have them take a look. They fixed the brake issue for $250. I have no background in auto repair so it is important to find a shop you can trust. Metropolis is a place you can trust. They will give you an honest estimate and won't scam you like some other places. The shop is 45 minutes away from where I live but is well worth the trip. I highly recommend this place for anyone that needs auto repairs.

Just a short note to share my appreciation for how pleasant and professional my recent buying…read moreexperience was at Topsfield Motors. I was looking for another Porsche 911 ( 996) and found the combination I wanted at Topsfield Motors... My salesman, Tim, was both knowledgable and transparent in our dealings throughout the transaction period...I would highly recommend him... Additionally, I had expressed interest in a independent, pre-sale inspection...Tim suggested Autobahn Performance, a reputable shop nearby that specializes in German cars...they were thorough and very informative...the car was given high marks! I reviewed the comprehensive multi-page document with Carmine, the GM at Autobahn...very helpful. (on par with my longtime mechanics at German Motors in RI , who I consider the gold standard) Many thanks to the team at Topsfield! Gerry M

Brought an used Audi A5 with Topsfeild Motor Company. Been driving the car around for one month and…read moreeverything seems fine. Shoutout to Tory and Rick who have been friendly and professional to help me get my registration done (since I am an international student). Overall, great experience!

My husband and I had a great experience buying our new Cadillac CT5 from Bill DeLuca Cadillac…read more Everyone was very helpful, especially our sales rep Marc, and the company gave us a pretty fair deal on our trade-in and CT5 purchase. The sales manager also arranged loan financing for us at a very competitive rate. And we love our new car! Overall, I was very pleased. Marc was so eager to make sure we had a trouble-free buying experience, and we were treated very well. I encourage others to give this dealership a try.

We recently purchased a 2022 GMC Acadia from Bill DeLuca Cadillac. Our salesman, Marc Ganek was…read moreterrific. He was very informative, professional, and even came in on his vacation day to deliver our vehicle. He explained all the features on the vehicle, and helped us with every step of the purchase. We highly recommend this dealership, and especially Marc!