I purchased a new F150 in 2017 from another dealer but was not being serviced well. I came to Rob…read moresight and have been impressed with their service department for the past 3+ years. They are very reasonable, easy to deal with and honest in their repairs. I would definitely recommend and do all your service here and feel confident with any new purchase they will Stand behind their product!

I rarely leave reviews like this, but the way management handled our concern after purchasing our…read more2025 Ford Bronco Badlands Sasquatch deserves to be documented. When purchasing the Bronco, we were specifically asked how we intended to use the vehicle. We explained that towing was part of that use and that we wanted the appropriate upgrades. We relied on the Ford dealership--the people we reasonably considered the subject-matter experts on the vehicle--to explain what equipment and configuration would be necessary. We do want to acknowledge that there was no hitch installed on the back of the Bronco at the time of purchase. However, that does not change the fact that the required tow package and related towing functionality were never disclosed or discussed with us during the sales process. We later discovered that additional equipment/configuration was required for the trailer-related lighting and signaling functionality we needed when towing. This was never mentioned during the sale, and even when we brought the Bronco back to this dealership weeks later for service, nothing was brought up then either. Before writing a public review, I emailed the dealership privately. My email was professional and specifically gave them an opportunity to address the situation and tell us what they could do to help. Management immediately called me. Unfortunately, that conversation is ultimately why I am leaving this review. Rather than acknowledging that this information could have been better communicated during the sale or discussing a possible solution, the manager was dismissive and repeatedly placed the responsibility on us. His position was essentially that because we purchased the Bronco without a hitch, we should not have assumed the necessary towing functionality was included, and he made it clear the dealership would not be doing anything about it. My response remains very simple: I don't know what I don't know. We told the dealership what we intended to do with the vehicle. We purchased a highly equipped Bronco with the expectation that the professionals selling it would explain which features were necessary for our stated use. Had someone told us during the sale that we needed an additional towing package, component, or configuration, we would have purchased or addressed it then. This isn't about expecting every available option to magically be included. It's about expecting knowledgeable guidance when you're purchasing a vehicle and have specifically explained how you intend to use it--especially when the missing functionality relates to proper trailer lighting and signaling. What disappointed me most wasn't discovering the issue. Problems and misunderstandings happen. It was management's response when we gave the dealership an opportunity to make it right. We are now out of state handling the issue ourselves. Based on both the sales experience and, more importantly, management's response afterward, I would not purchase another vehicle from this dealership. If you're purchasing a Bronco here and intend to tow, I strongly recommend independently researching and verifying every towing component and feature yourself before signing anything. Unfortunately, our experience taught us not to assume that information will be explained to you--even when you've clearly communicated how you intend to use the vehicle.

Another great experience at Wood Nissan of Lee's Summit! I brought my 2023 Nissan Rogue in for…read moreroutine maintenance, and once again, Jack Spence made the entire experience a pleasant one. Jack is always professional, personable, and genuinely attentive. What stands out to me is the pride he takes in his work and the care he shows toward the customers who come through the service department. You never feel like you're just another appointment on the schedule. It's always a pleasure working with Jack, and I truly appreciate the consistently excellent service I receive at Wood Nissan!

This business will charge for services not received. Took car in for warranty work and was charged…read morebecause a non related issue was found. They had proof the warranty item needed attention and showed me according to the complaint. I called to rectify and was told they would not do anything about the misdiagnosis or lack of attention to the complaint item. They wanted to charge me 700 to fix a non related broken wire that costed 5 cents to fix. I would not recommend this service shop if you like money.

Took my vehicle here for service. My service advisor was Rusty Hilton. He took care of an oil…read morechange and some recall warranty work that needed to be done on the vehicle.. The service he provided was professional and he even saved me some money with GM points that I didn't even know that I had - great job. Keep up the good work, five stars!

This was one of the best experiences that we have ever had at a dealership! Every single person we…read morecame in contact with was fantastic. Taylor, with their online sales, was super responsive and was always in contact with all the questions I had. And Derek was phenomenal. he really worked foe this deal and he made it such a fun experience! I will recommend them and Derek forever!

We had such a great experience. Aaron was incredibly knowledgeable and really worked hard to find a…read morecar that fit within our budget. Him and the finance manager took their time explaining everything despite it being so close to closing hours. I can't recommend them enough. The follow up after purchasing the car has also been great!

Natalie was great. She looked up our warranty and explained what we were needing and what was…read morecovered under it. They completed the 30000 mile service quickly and completely. I have hardly ever had anything but great service. Thanks Natalie!

Everyone at the dealership was courteous and kind. The waiting area was immaculate and bright.with…read morenatural sunlight. I worked with Zach and Zorana, they were very helpful, continuously checked back with me, polite, knowledgeable and friendly. Eager to find answers and clarification as needed.

I have been trying for over two months to have my vehicle serviced. No one returns calls, texts,…read morewebsite submissions. No one knows the answers to my questions, etc. A blatant disregard for customers. I have left messages for service department manager, dealership manager and even Cable Dahmer headquarters. They sell you on their great white glove service and then they don't provide any. I regret buying a Kia from them.

Really helpful sales staff. Went out of their way to get me what car I wanted without…read moreoverspending. Didn't end after the sale. Noticed a few dents and scratches after I drove off the lot. They took care of it without any hesitation. They aren't the biggest Chevy dealer but that's a good thing to me. Very satisfied and would recommend.

I stewed about this for about a year but I have to get this out there. I purchased a 2008 Yukon…read morefrom them the salesman couldn't have been nicer he treated me like a king, but after the sale that's a whole different story. Let me just say the after the sale customer service is non existent!! Here's an example of what I am talking about. Before buying I asked if the car could be detailed of course they said no problem, but when I went to get the car all it was, was washed. When I brought that to the salesman he told me that's all they do. The car had not seen a vacuum since it was new! One really big thing was when I looked at the car it was advertised as having Bluetooth I also as the salesman if it had Bluetooth and was told yes buy him. After buying the car I couldn't figure out how to use the Bluetooth so I went back to the salesman and he said he would get it up and running. He went out tried couldn't get it to work so he said he would talk to the service department and get back to me. I'm still waiting for that CALL!. What I found out was that it didn't have Bluetooth sounds like false advertising to me. All I can say is don't buy a car from Roberts Chevy and if you do beware.

I had one of the best experiences with purchasing my 2026 Atlas from Lee's Summit VW! Nick and…read moreIsaiah went above and beyond to get me into my 2026 Atlas. Nick listened to what I wanted and also what I didn't want and worked hard to get the deal done. We will be back for our servicing needs and also to trade our Arteon when the time comes! Thanks again guys!

Absolute waste of time. These morons can't even figure out how to honor deals that are on VW's own…read morewebsite. Some of the genuinely lowest common denominator human beings you will ever have the displeasure of working with. They called me a liar, they accused the deal of not being legitimate, they "just couldn't figure out how" the advertised deal was being offered. This is because they lack frontal lobe development. Missouri is one of the lowest ranked states in the nation for education, and the folks here at Volkswagen of Lee's Summit - especially the "finance manager" - will quickly give you the understanding of how Missouri is ranked so low. I'm sending this from my 2026 Atlas that I got out the door for $450 a month. $50 lower per month than these idiots couldn't figure out. Avoid these scrubs at all costs.

This dealership is very price competitive on new vehicle purchase. This review is only on buying 2…read morenew vehicles from them. I went to Adams Toyota to look at Tacoma and Tundras. They were taking g $7K and $12K off on Tacoma and Tundra. My sales guy Stan and the management gave me great deal on Tundras. Took over $12 off on each one. It's the best deal in town, or maybe in midwest. I also got discounts on Toyota Platinum warranty for Tundras. I will be coming back here in future for other purchaes. There are no mark-ups or extra packages, negotiation price and interest rates.

i recently took my 2003 Toyota highlander to be looked at and have an oil change done here at Adams…read moreToyota in lee's summit. the oil filter had blown off due to a bad oil change from Wal-Mart (go figure). being that this is a Toyota dealership i figured they would do their due diligence to make sure everything was still good. after a couple of days i heard back the engine was blown due to oil starvation. i was super upset as i thought i had turned it off in time. the car is older with some miles, but it ran great up into that point. after working out the insurance stuff with WM they totaled the car. but i still owned it, i paid Toyota $210 for the diagnosis's and i asked it i could still drive it home. they told me they would not recommend it. after verbally making sure they had put oil in it they brought it around to me and i made the decision to drive it home anyways. i got in the car and the oil light was still on, i pulled out and to the side to check the oil there was still no oil in the car. i went back in and bought 3 quarts of oil put it in and it barely read on the dip stick. i asked again to confirm that they had at least put a oil filter on it? i was told yes and after some looking, we found there was one. after i put the 3 quarts of oil in the oil light went away "magically". i drove that car home and it has driven fine ever since no ticking or lifter noses that they said killed the motor. how can their service department be so terrible. they didn't even put a full quart of oil in the car and called it dead. i took it to another shop today to have it looked at and they said the car is running fine no issues. the incompliance of the Toyota service provider is unexpectable. if i didn't already have a working knowledge of car maintenance i would have drove this car home very low on oil and probably really killed it. now i have my great running car back and story to tell anyone that says i am looking to buy a Toyota or have my Toyota serviced at Adams Toyota in lee's summit. sad you can't even trust the dealership these days. Ray: i appreciate your response here. i understand your diagnosis, i may have made the same assumption off the information you just now for the first time provided (none of this information was told to me verbally or is it documented on my paperwork). but when the car was returned to me there was basically no oil in it, and i had asked your service person if there was oil put in and a filter put on before he brought it up from the back lot, he said yes (again the paperwork did not say any of that). after taking the car and noticing the oil light i came back in got 3 quarts of oil from your parts desk, i put them in the car that only takes 4 quarts and then came back and asked again about oil and a filter your service guy looked at the car but could not find it, i had to get down and look and found that there was a filter attached. but returning the car to me with little to no oil is not ok. when i told him i just put the 3 quarts of oil in the service guy tried telling me that sometimes it takes a little bit for the oil to get down to dip stick, you and i know that is not true. i don't know where the disconnect is but your service person and your technician did not seem to communicate well or document well the problem. leaving me to believe i had been cheated in away. this maybe a 1 off problem or a simple case of miss communication but ether way at the price in which service is done at your shop i would expect better communication from tech to service person and service person to customer. you have information feel free to call.

What great experiences we've had with Tom at Market Street Motors! We first met Tom when trading in…read moreour 2006 Honda Civic for a 2008 Honda Odyssey he had. He gave a great and fair price for our Civic and was asking a very reasonable price for the Odyssey. Super smooth transaction - by and large the first time we've had a nothing but positive experience purchasing a car haha. The Odyssey needed its sliding doors serviced once we noticed a weird nuance about it being parked downhill just a few weeks after we bought it, and Tom was willing to help us get that squared away quickly and affordably. We live in Atchison, KS, a 1.5 hour drive from his shop, but we're making it a point to only take our Hondas all the way to Tom's shop in Lee's Summit because we trust him, he's fair, he's reasonable, and he's fast! Can't recommend his shop enough. Thanks for everything!

Tim and Tom are great. Have maintained the entire family's cars for some time. Fast, honest and…read morereasonably priced.