14 years of outstanding service over three cars. I cannot say enough about their professional and…read morepersonal service.

Brought vehicle for diagnosis. Air conditioning stopped working. 2020 Subaru Forester…read more Paul was very friendly when we dropped vehicle off. He calls the next day to lie to my face and tell me that it is the blower motor(which was incorrect) that because it is a newer vehicle I could not get an "aftermarket" part. This was most likely done because I was a woman. Paul didn't realize I was raised by my dad who is a mechanic. So I finished the call with Paul playing the "damsel in distress" begging him to save me. I then hung up the phone and called autozone. When Autozone confirmed they had the aftermarket part in hand for 50% less than Paul wanted to charge me, I called Paul back Initially, Paul ate crow and agreed to install the part I purchased. But of course wouldn't guarantee the work. I said, It is a simple install. The part has a lifetime warranty its fine. So I dropped off the part. Paul of course was nowhere to be seen. The mechanic grabbed the part and walked away. Paul was quick to call me up as soon as I turned out of the parking lot to tell me the part was wrong. I told him I would be picking my car up. I walked in, they had supposedly my blower motor(from my vehicle) on the counter next to the one I purchased, however, it had an extra piece protruding from it to make it look different. I told them to give me my car and it escalated into a screaming match. They were going to charge me 149 to diagnose after giving me a 488 total charge which included parts, labor and diagnostics. Luckily Paul's temper got the better of him(he didn't like being called out for his lack of integrity). He said he didn't want my money and I waited in the parking lot for over 30 minutes while they"put my car back together" Hey Paul, it wasn't the blower motor you moron! Don't assume every woman who walks in the door knows nothing about cars. Integrity goes a long way in life Paul. Chalk it up to a lesson learned and do better next time! Be blessed!

Francen has been taking care of our older car now for years. Not only are they a fantastic in…read morediagnosing the cars problem they also fix it. They don't ripe you off. Also not only the people who repair the cars are great but even the paper people are fantastic. THEY CARE.

Francen & Sons has always done a phenomenal job in diagnosing vehicle problems. Additionally, when…read morethey present the bill they take the time to explain all individual services/charges. Staff is friendly as well!!

Excellent work and they helped me out they are very polite!!! Really recommend queens auto service.read more

I brought a new- used vehicle to Queen Tires for inspection and was given an overt priced summary…read moreof repairs needed and they ignored an ABS light with no explanation of what repair needed. The estimation for all repairs $4 to 6K and that was w/o using a computerized scanner to check every function I took to another repair shop and was quoted half that amount AFTER a computer scan to pin point issues. I had left a few VM messages for 'AL' shop Manager and didn't receive any courtesy call back. fyi

I just started taking my car here. My wife and mother and kids has been coming here for years…read more They had always had great service. And to my pleasure I did also I just went in for an oil change and I use to go to the dealer and get ripped off. The prices at Merlins are very good and fair the work was very good. I will continue on bringing all my cars to them

Total ripoff. Quoted me $330 for a job requiring about $20 in parts and maybe 15 minutes time. Went…read morefor convenience since auto zone was out, now I just have to order the gasket.

Words can't explain how grateful I am for this place!…read more Joe is seriously amazing. Such a honest guy and very informative. The whole crew is great, and the shop it self looks great. He remodeled everything himself. The lobby room is nice and clean, enjoy some TV and complimentary KCups from the man... Pretty cool, I tell ya. He is very family oriented and all about building relationships. Swing by, get to know him...you will not be dissapointed! Any issues, the main boss (Jesse *woof woof*) will take care of you. ;)

Joe is a crook. He was supposed to be doing a leveling kit on my truck in 2019. Brought it in a few…read moretimes and he couldn't get the parts to come off in order to install it. He told me he couldn't do it. I had paid for the part in advance. Joe issued me a check to get the money back for the part I purchased. Tried cashing it and it bounced. I called Joe on multiple occasions, he kept saying it was coming well it never did. Even claimed he sent it certified. I kept calling and eventually he ignored my calls all together. I would never go back here and I'd advise any one who mentions this place to do the same. Joe can say whatever he would like but nothing will make this situation justified. No good business owner would refuse to return some ones money and keep the part too.

Always great Service at Brasch. Lenny has done extensive work on my suv multiple times. He…read moreexplains the work that needs to be done. Lenny & Jenny always follow up to see how things are doing after services are done. Grateful to find a reliable place close to home. Very pleasant team that offers excellent customer service.

I visited Braash Automotive to have my brakes inspected before winter driving. Lenny did a thorough…read morejob of checking everything and explained in detail the condition of my brakes and when I might need to replace them. He also checked my battery, tires, tire pressure and coolant. A friend referred me to Braash and said he was honest and fair. I've been looking for a good mechanic with these attributes and feel like I have finally found one at Braash Automotive!

My Pop's knows his stuff !! He's bine around cars for along time !!! He is is cautious and treats…read morestuff nicely!!!

Mark did a great job on my crv after some old lady let her shopping cart go in the wind! Showed up…read morewhen he said and did a very good job! I highly recommend him if you have a dent repair. 5 stars

Mark is truly a professional and talented at what he can do with making a dent disappear before…read moreyour eyes! We will always use him!

Love this place. I…read morecame in on a Saturday without an appointment and they were booked solid. I let them know I was close to having a flat and had trouble inflating the tire at the gas station next door. I was worried that they would send me off, but instead they took my name and said, give it 30 minutes at least. In about 10 minutes, someone called my name and in another 10 minutes everything was taken care of, no charge. It's been awhile since we last purchased tires here, but the service is excellent.

Very disappointed and disgusted in the algonquin location. I booked an appointment for a tire…read moreassessment and an alignment assessment . The little trunk slammer sales guy refused to look at the car on the rack and provide the true thing I was there for , instead his answer was to push new tires on me like a slimy little salesmen, I have been buying tires there for years but I no longer will go here to this location !