Great service! Everyone is nice and understanding! Management is flexible and open with payment…read morescheduling!

Oh my goodness. Where to start! Ad translation from spanish to english was just deplorable. Then…read moreLouis gets defensive when asked questions. It appears that there selling rebuilt vehicles. Not sure but questionable after Louis Daniel Gonzales became offended about grammar that required clarification. Mad and sad he is I guess. I would suggest avoiding this dealership. Their ratings and temper speak for itself. Shop around. Time worth spent than with this hook with bait!

Do not buy a vehicle from this place. The owners are friendly, but that's how they get you. They…read morepost their vehicle ads on Craigslist claiming to be great running vehicles with no mechanical problems at all whatsoever and clean TX title. The vehicles run good for the test drive untill you buy it and drive it home, 2 days later it has major transmission problems. Call the business they don't know what you're talking about and they can't help in anyway. This business is not even worth the 1 star. Hope this saves someone else a big headache.

From the owner: Spencer Auto Center, family operated for over a quarter century, since 1991. We offer well…read moremaintained, middle aged used cars for Less money. Specialized in buy here pay here, in house financing or tote the note. Flexible terms of financing and deep discounts for cash. We also offer insurance and auto towing services. Out of goodwill, you may have cosigned for the wrong person. Medical expenses? partner errors? etc. Corporate financing firms cant see well through that. Neighborhood auto dealerships can. Computer assisted finance approvals leads to unrealistic pricing under harsh terms. Much of the time they end up in failure due to the cost. Our failures are negligible, if any. Thanks to our loyal customers and our ability to deliver our promise: A reasonably priced durable vehicle under easy terms. Visit us to see if we can help. We try to do better, every time. We sell for less. We really do. Thank you for reading through.

These past few weeks when I have been struggling to use my car with two broken external handles, I…read moreWISHED I had the mechanical skills to fix my car. Since I do not, the next best thing was finding LA Auto which is Woman owned and Operated to fix my ride! LA Auto was brought to my attention thanks to the Projects feature in the Yelp App. I sent out a request for a job or service and Yelp broadcasted it to businesses to reach out to me concerning the service. I had initially had a different mechanic before LA Auto that was going to do the job, but a price change occurred before the vehicle was in their possession. Decide to nix that mechanic and go back to the drawing board acquiring estimates for the job. By this point, I had already ordered and picked up my parts directly from the dealership so they would match my vehicle. All I needed was the labor to complete the repair. I was really intrigued that there was a Woman owned and operated auto shop in Houston, so I decided to reach back out to the shop about an estimate for labor. My inquiry was Friday afternoon, so I didn't expect to hear back until Monday. Liz, the Owner, however, was in contact with me in and out the entire weekend asking for pictures of the parts to ensure they were correct for the vehicle based on the VIN as well as making sure they didn't need to paint the handles. She gave me a range on the price for the labor, which I could understand because she never saw the vehicle before- only pictures of the damage. We did most of our communication on Monday which offerred a great opportunity for me to get the car fixed that afternoon since she had an opening. I honestly thought I may have to come back another day to get the job completed because EVERY OTHER BODY SHOP I SPOKE TO said I would have to drop the car off just to get an estimate. I did that with one Pearland body shop and received a quote of over a THOUSAND dollars just to fix some handles! They even stated the labor was high because the panels of the car had to be removed. Thanks to Youtube, II knew that was not the case and Liz the owner and my mechanic confirmed my research as she completed the work on the vehicle in less than an hour WITHOUT removing the inside panels. She worked fast and I was even able to see her work from the office which provides a chair or two inside for waiting customers. A/C is blizzard cold inside the waiting area, so bring a jacket. This is not your car dealership waiting room with tvs and refreshments, so bring your own, but Liz worked so fast I didn't need to indulge in either! Really friendly, sincere, and affordable service from Liz at LA Auto. I am so glad to not only have my car repaired (FINALLY, with the exception of one small part that the dealership gave me in error that doesnt affect the main fix) but I am so estatic to support a small business owned and operated by women. I am telling everyone I know about LA Auto if they ever need repairs on their vehicle. This place is a real gem and deserves to shine!

Was searching for a shop to install lowering springs on a supra. Discovered this place and saw…read morepositive reviews. Staff was professional and provided a reasonable price. They did an amazing job. Thank you. Would definitely recommend.

One star because you have to put one to submit the review but it's worth zero stars, went to test…read moredrive the car and both the driver's side and passenger side had puddles of water in it and the salesman said it was okay. NO ITS NOT!! stay away they're selling flooded cars

Absolutely the worst people I have ever dealt with in my life . Bought a truck from them and drove…read moreit home check engine light and a flat tire . They finally agreed to fix both . Went to pick it up check engine light fixed now has a coolant leak from whatever they did and they wouldn't fix the tire as said . 6 months into paying for this truck one payment was 1 week late they repoed it without even trying to talk to me . Charged $200 for a repo fee $200 that was owed and charged an additional week that wasn't even due before I could pickup the truck . When I did pickup the truck they stole all the money out of my truck as well as other things . I wouldn't recommend them to anyone

My truck was totaled by an uninsured motorist..was in a bind for transportation Reed hooked me up…read morewith a dependable used one it had a few bugs like all pre-owned vehicles built in all Reed is an honest salesman

I bought a 1993 Bronco on eBay from this company, and I have to say the Bronco was MUCH better than…read morethe seller said it was in the auction.. And Reed and his staff were VERY nice to me and my son, and they even took the extra time in their busy day to show us around their historic building, and the many collectibles they have there.. I hope to do business with them again.. They're just good ol' down home folks, and they delivered the title to the Bronco promptly when they said they would.

I bough My car there i whent Home 2 weeks later My trasmisión went off and they took the car for a…read morewhole month to fix the trásmision but they never call me they just send a msj saying to make the payment .

Avoid getting a car from this place!!! I bought a Jeep Grand Cherokee from them on August 30, and…read moreon September 2, I was instructed to return for them to repair the catalytic converter. On that day, the SUV broke down completely over the ship channel. I waited in the lobby from 10 AM until 5 PM, only for the same issue to occur again once I left the dealership. I then went back to the dealership and was given a Cadillac with no AC. The next day, which happened to be my birthday on September 3, the Cadillac stalled completely, just like the SUV did. I am not satisfied with their business practices. If you are aware that you have faulty vehicles, you should sell them for cash. I do not appreciate the ordeal I had to endure with this dealership; I have never experienced two vehicles breaking down on me in less than a week before.

Deceptive and dishonest. Not blaming them for the mechanical work needed, but after selling me a…read morevan without keys or a even a working horn (illegal i believe) all I was refunded was shipping and tried to make me promise not to give negative review

I really want to like this place, I did my research and saw this place had great reviews when I…read morelooked for them online. Thinking I was getting a good vehicle, a 2002 Dodge Durango for a great price I snatched it up. When I get it there were some minor issues to deal with that comes with owning an older suv but nothing horrible nor catastrophically wrong. I deal with it because of all the good reviews I saw about the SUV. So not even a month and a half later and the thing is broken, the transmission just completely went up and died on me. I just completely wasted my hard earned money on a complete piece of junk, and I can't do anything with it because they still haven't sent me the title. :: Edit:: So the title finally gets here and the name on the title is spelled wrong even though on all the paperwork I have with them it is spelled correctly. I find out when I call a wrecking service that somehow that there was still a lien on the vehicle from April that the dealer did not even tell me about. It took me a while to get it all straightened out with the wrecking service and it seems as if this was something that was added after the fact because when I first called them that was not on it at all the first time I called them to schedule a pick up. Do not come to this place. It is absolutely very unprofessional.

Awesome, awesome, awesome!…read more Very knowledgeable about vehicles. I brought my Hyundai Santa Fe in with cooling issues. Overall the job was going to be very pricey, but they found a way around that. Got me on the road with a quarter of the money spent. Very appreciative for them in every way. Thank you so much!

They Ordered & installed the wrong part, avoid the headache at all costs, have to take to different…read moreshop to do the repair. Take business somewhere else.