Horrible I returned my car 4 times to get fixed under…read morewarranty after owning it only 2 months.

I bought a car over a year ago. Before I even got home the dash lights started to turn on. Finally…read morea year later they get me in to so call fix it. I have taken it 5 times and before I get home the light pop back on. I have had full coverage on the car bcz they told me I had to but yet proceed to charge me $140 a month for insurance. I have sent over proof after proof and they WILL NOT CREDIT ME THE $700 and still continue to charge me. I have emails and txt me trying to get my car fixed and sending proof of insurance. Yes they will give you a car but it is not worth the stress they put you through. I HAVE BEEN TRYING TO CALL AND COME TO AN AGREEMENT BUT THEY JUST WANT THE PAYMENTS ON TIME AND GIVE ME THE RUNAROUND. I have paid more than half of the car and all they can do is take the car back and said they would waive the fee but still proceeded to charge me to take the car back so at the end of the day, they are not trying to help you

Their sales person Judy was just basically rude from the start. I understand they have processes to…read morestick to and company policies, but presentation of all of that is key when presenting it to a customer. This is anything but a warm welcome, I guess I'm glad I decided to stick with the dealer I was already talking to because they had better manners.

After my car was totaled, I was on the hunt for a new vehicle with a generous down payment to put…read moredown. I stopped into this location due to finding a few cars I was interested in through the Auto Trader app. The saleswoman who initially helped me was very nice and tried to be transparent. Her "coach" appeared to be nice at the start as well. Then the saleswoman brought over two of the Rogues I was interested in looking at. I knew this place was a used car lot. But upon inspection, I quickly realized the cosmetic defects on these cars are not just a few minor scratches. These cars have been torn up, and they do not negotiate prices, claiming the defects are factored into the price of each car. The first 2025 Nissan Rogue I looked at had white blotchy stains on the driver's seat, and the back side of the passenger's seat. There were fingernail scratches all over the outside of the passenger door handles, and large scuffs all over the trunk. The second car had obvious water damage to the odometer that wasn't coming off. Again, scuffs and scratches all over the inside of the vehicle. The hood wasn't shut all the way, so the salesperson said "Oh, you just have to slam it down," and did just that. Yeah, I don't think that's supposed to be the only way to fully close the hood. Once it became apparent that I wanted a more cosmetically intact car, and that I wasn't going to settle for just anything, the "coach" who was hovering over the salesperson and I immediately checked out and changed his tune. He looked at me from over the counter like I was scum, and never interacted with me again. The third and final car I saw was an immediate no when it was more expensive than the previous two I looked at, yet it had an obvious cigarette burn right in the middle of the driver's seat. A cigarette burn. Over $20k they wanted for that one. TL;DR, Don't go to any Echo Park location if you want a car worth your time and money, and that you can be proud to drive for a good while. I gave my business to Mossy Nissan, which I should've done from the jump. Got a better overall price, no hidden fees, no games. Don't come here unless you want to get scammed for some beat up vehicle, and snubbed by unprofessional salesmen when they realize you aren't one to be fooled with.

At first, I was happy with the truck I thought it was just needed tires and no new light and…read moremaintenance is my mistake not doing my due diligence as soon as I signed the paperwork for the truck, I got it inspected afterwards with the company they worked with they did not do the legal way and I had no idea what's wrong with the truck if I would've took it somewhere else, it would not pass emissions. The O2 sensor was messed up. And a in the Cadillac converter needed to be replaced in the fuel system was leaking before buying any vehicle. Always make sure you take it to a real inspection place not a crooked one that the dealer is working with.

From the owner: Houston Buy Here Pay Here No Credit/Bad Credit…read moreWe can help! True In House Financing since 1999. Call us today 281-448-4000

Oh, they have an excellent selection of top-notch car parts that will surely meet your needs!…read more Don't worry, you'll find a comprehensive list of high-quality parts that fits your car perfectly.

From the owner: come check out our inventory of quality used vehicles.read more

This is my second car i got from them the car are very nice and low mileage nice and clean in the…read moreinside

Dont come here if you don't have money to waste. Put 4k down on a 2017 Tahoe, 2 weeks later spent 3…read moregrand on the transmission. I don't even have the plates yet.

I would strongly encourage anyone considering purchasing a vehicle from this dealership to do their…read morehomework, get a thorough independent inspection, and understand exactly what you are getting into before signing anything. I purchased a vehicle from this dealership on March 19, 2026, and within a few weeks I experienced a major safety issue when the brake booster failed. I immediately contacted the service department and explained that my brakes had gone out and that this was a serious situation. Unfortunately, I was told the earliest appointment available was about a week away. Being unable to safely drive the vehicle, I was forced to take it somewhere else and pay out of pocket for repairs. Since purchasing this vehicle, I have spent **$2,636.41** on unexpected repairs, including the brake booster, ABS-related repairs, drive belt repairs, brake light switch replacement, A/C issues, and a water pump replacement. These are not minor maintenance items--these were significant repairs that occurred shortly after purchase. What has been most disappointing is not just the repairs themselves, but the lack of urgency and support when I reached out for help. When you purchase a vehicle, especially from a dealership, you expect at minimum that your concerns will be taken seriously and that there will be reasonable assistance when major problems happen shortly after the sale. I understand that used vehicles can have issues, but the timing and severity of these problems have been extremely frustrating. I have documented all repairs, receipts, and communication regarding my attempts to get service. My advice to future buyers: **do not skip a pre-purchase inspection, carefully review all paperwork, and be prepared for unexpected expenses.** Make sure you are comfortable with the purchase because once the paperwork is signed, getting help afterward may be much more difficult than you expect. I hope this feedback encourages the dealership to improve how they handle customers who experience serious problems shortly after purchasing a vehicle.

From the owner: Highly rated Houston, TX used car dealer. Coast to Coast Motors car dealership sells and finances…read moreused cars, trucks and SUVs. Shop for quality used cars near you at a great price. Trade-ins are welcome, and we buy vehicles. Our car lot serves Houston, Jersey Village, Westfield, Humble, Cypress, Spring, Porter and more. We offer a large selection of used cars, trucks, & SUVs from Chevrolet, Ford, GMC, Jeep, RAM, Toyota, Hyundai, Kia, Nissan and more. Coast to Coast Motors offers a first-class car buying experience. Visit our Houston used car dealership showroom to make one of our used cars for sale yours today.

My salesperson, Roger, was very friendly, knowledgeable, and patient. He answered all of my…read morequestions and when the paperwork was complete there were no extra or hidden fees. The finance manager, Margaret, was also very proficient and pleasant. She explained the maintenance and protection plans clearly and concisely. I purchased a Jeep Grand Cherokee around 4:30 pm on a Friday and was able to pick the vehicle up the next day after it was detailed and filled with gas. Roger even gifted me with a Jeep Yeti cup, a Jeep keychain, and a rubber duck to start my collection. I highly recommend AutoNation, Roger, and Margaret for your next new vehicle purchase!

Buyer Beware - Major Undisclosed Damage at AutoNation…read more I purchased a Lexus a little over 30 days ago. Shortly after delivery, the dealership kept the car for about a week for repairs, and upon return I discovered a new tire puncture and significant bumper damage that wasn't there before. I took it to Lexus, whose official report confirmed the bumper damage resulted from a major front-end accident prior to my purchase, even though the Carfax they provided only listed a "minor" accident. This is a serious misrepresentation and failure to disclose material defects. I have demanded a full unwind with complete refund of purchase price, taxes, and fees with no penalties, but the dealership has not resolved it, so I am currently speaking with my lawyer to pursue full restitution and am prepared to take further legal action. Warning to other buyers: Do not trust the Carfax reports here -- one of their managers even admitted they do not do thorough inspections before placing cars on the lot. Get your own independent manufacturer inspection before buying, consider a more trustworthy dealership, and shop elsewhere to avoid this stressful and costly experience.

This place is a ripoff!! They sell old cars and they are nice but they have to be to scam you into…read morebuying lemons!! They doctor these reviews which is sickening because this economy is bad and they are the worse people morally because they are a bunch of scammers and Thelma on billing or payments has the worst customer service ever!! Please people don't buy these lemon cars

Victoria was super great in helping me get my first car. I definitely recommend this place five…read morestars.

I had friend who had moved to Houston about mid 2019, and his car broke down. He called me and…read moreasked me if I knew anyone who could help given his credit situation. I called Mr. Lamnaii at Tx car Direct and the rest is history. My friend, Mr. V. Evans, said it was a good experience, and the car he selected hasn't given him any issues besides 4 dollar blown fuse.

From the owner: Texas Car Direct is widely recognized to be among the best in quality, reliability, value and…read morecustomer satisfaction in both sales and services.

everything. needs improvement, i bought a car the lady said it was not a salveged license it was …read more it had been in and accident the steering wheel had been patched up the air bags deployed. the trunk was full of water and bugs. the car had no brakes. that's totally unsafe !

I purchased a car from this company, 2 weeks later i got into an accident, car was tboned and air…read morebaggs deployed and had to wait 5 weeks for their insurance company to let me know if it was fixable or not , which it wasn't they totaled it out, they never told me, i had to call multiple times to even get that information and ms margarita ( stupid hoe) a liar. Never called me about anything After it came back to their lot for the towing company i had to wait weeks to travel up there to get the rest of my valuables out and i didn't have a key which they have a spare key they told me i couldn't get my things without an key i call back and they tell me the insurance company took the car with my belongings and that a window was busted which it was NOT in my possession ( lying ass bitch) they definitely stole my items out my car and she said she called me multiple times, which she did NOT because i have their number saved waiting for a call or information nobody informed me about anything, this place is unprofessional ASF and don't buy shit from them just because it's cheap and you need a car they don't communicate with you and always got " something better to do" so fuck this sorry ass company and they little ass lot they won't be in business long! And if you see this ms margarita you need to do your job, but you'll get yours and my money is gone so fuck this company