I already have a car through DriveTime in Austin and my experience was top notch. My best friend…read morewas in the market for a new used vehicle and I told her about drive time. Like most she was skeptical of the online pricing so I decided to make her a believer and take the trip to her DriveTime by her house. We walked in and were taken care of by John Nelson. John was awesome and straight forward with no haggling. The process was smooth as I had experienced before. My friend was blown away and is walking out with her very own DriveTime vehicle. It's a great place.

STEER CLEAR OF THIS PLACE!! STAY AWAY!! SNAKES RUN AND WORK HERE!! They sold me on a car they knew…read morehad been in an accident telling me it had never been in an accident!! LIES!! I had to take it to the shop the same day I drove it home. The check engine light came back on (after they sneakily cleared it before they gave it to me), before I even got home. They are liars and they do it with a smile while selling you an over priced car, adding 10 thousand in fees!! When you call them on it--they bring up the warranty they force you buy. The mechanic said there is a vital piece that controls the cruise control and it was broken when they had a front end accident and they super glued it randomly to the car!! That's why that doesn't work. Don't run from this place--HIT THAT GAS PEDDLE and floor it past the lot--put it in your rear view mirror as quick as possible. They are all LIARS and SNAKES!! GHETTO CITY!!

I purchased a car and the car was no good just 1 day after purchase. It shakes violently, the…read moreengine jumps during gear shifts the list goes on the car is unsafe to drive. I had an independent inspection done proving it is a lemon vehicle. Tri Color Auto's customer service is terrible: fake corporate, agents lying, stalling repairs to miss refund deadlines, illegally charging me for insurance, and mishandling my down payment. They refused to be held accountable or resolve the issues fairly. Numerous complaints against Tri Color Auto are surfacing online, and even the lot that held my car warned me they were scammed. Do not trust this dealership. They are deceptive, unprofessional, and dangerous. Bottom line: Avoid both the car and Tri Color Auto at all costs. DO NOT BUY FROM HERE UNLESS YOU WANT TO BE OUT OF MONEY AND A CAR IN LESS THAN 90 DAYS.

Estos desgraciados son unos estafadores rateros que solo están buscando personas estúpidas para que…read morecaigan en su fuga de ratas estoy tan enojada me vendieron un carro que mi esposo lo miró solo en foto y yo de mensa que firme algo que no mire en persona y cuando fui por el carro sus asientos todos quemados de cigarro y rotos yo les dije que yo no iba a llevarme algo así a mi casa y les dije que lo arreglaran y a ver cómo queda. These unfortunate people are thief scammers who are only looking for stupid people to fall into their rat escape. I'm so angry they sold me a car that my husband only looked at it in a photo and I told him to sign something that I didn't see in person and when I went Because of the car, their seats were all cigarette burnt and broken. I told them that I was not going to take something like that home and I told them to fix it and see how it looks.

Their sales person Judy was just basically rude from the start. I understand they have processes to…read morestick to and company policies, but presentation of all of that is key when presenting it to a customer. This is anything but a warm welcome, I guess I'm glad I decided to stick with the dealer I was already talking to because they had better manners.

What a waste of time. I was approved but then I called them. At first they were friendly and tried…read moreto get my business. Then Jackie stepped in, hateful little sarcastic thing. They wanted $2500 down on a 2017 vehicle it was listed at $18 something!! $2500 down on an almost 10 year old car?? Talk about a rip off. They're friendly until you ask questions. I will never go back to this store, it's ghetto run!!

Oh, they have an excellent selection of top-notch car parts that will surely meet your needs!…read more Don't worry, you'll find a comprehensive list of high-quality parts that fits your car perfectly.

From the owner: come check out our inventory of quality used vehicles.read more

The good: They have…read morea huge inventory online. They have no haggle pricing available for you to see what you'll pay minus tax, title, and license. They do speak Spanish. The bad: Not really customer service oriented. They didn't acknowledge any customer that walked in with a greeting of any sort. You have to go up and asked to be serviced essentially. The ugly: These folks are dreadfully slow! I showed up with a check in hand around 11am. I left, with the vehicle at 4:30pm. Keep in mind that 2 days prior, I went online and selected the vehicle. I had a quote emailed to me. I called the next day to ensure that vehicle was physically at that specific location. I showed up with a check in hand. It took them hours to process me. They had maybe 2 other customers every hour. These people are nice but slow. They are well meaning people but slow. Check your carfax because they are providing you with as is type vehicles. All in all, I would probably use them again. I just would start the paperwork before I physically show up.

This Dealership Should Be Ashamed - Sloppiest, Most Dishonest Work I've Ever Seen…read more If I could give zero stars, I would. USA Direct Auto sold me a 2006 Dodge Ram 3500 with a seized brake caliper -- a serious safety hazard that caused the truck to pull dangerously left and shred my tires. I had to spend $1,000 immediately after purchase just to make it safe to drive. Then they claimed to have "fixed" the AC system. What they really did was rig it with JB Weld, install the WRONG fuse (burning out others), leave parts unbolted, and even screw a piece of CARDBOARD into a vent. They also destroyed my $2,000 professionally installed security system, broke my dashboard, and moved my dash camera to hide what they were doing. The truck came back to me in WORSE condition than when I dropped it off. This is beyond sloppy -- it's dangerous, dishonest, and outright disgusting. I've filed a BBB complaint, sent a legal demand, and I'm prepared to take this to court. The only decent person there is Jorge, the salesman, who was honest and helpful. If he ran the place, maybe they'd have some integrity. Until then, stay far away from USA Direct Auto. Their work is a joke, their practices are deceptive, and their shop is where vehicles go to die.

Too expensive, for a few grands more you can get a brand new truck, stay away from this placeread more

Great mechanic that is very knowledgeable of all types of vehicles. I would definitely recommend…read morehim for all your repairs.