i bought a ac compressor from this place . they said they had two . they had 30 day warranty. i got…read moreone and figured if its not good i would switch out the other one . well first one was bad called next day . they said they made a mistake and only had one . then said they could only give store credit . well it's middle of summer i don't need any thing else for truck . . so they basically ripped me off for 80$ . i had to spend a nother 100$ some where else to get ac going . i would not buy from this place . bunch of bottom feeders there .

Great place, friendly and fair pricing! The mechanics are quick and the shelfs are super organized…read moreand quick to help!

I've been coming here for years hunting parts for my BMW E30 projects and picking up loose cores to…read morerefurbish, and this place has never let me down. The inventory is always changing, which makes every visit feel like a treasure hunt. I've found everything from hard-to-find E30 parts to rebuildable components that would've been impossible to source anywhere else. The staff has always been friendly, knowledgeable, and willing to point me in the right direction when requested. Prices have been fair, and they understand that enthusiasts are looking for quality used parts, not just scrap metal. If you're into restoring older European cars, rebuilding components, or just enjoy wandering a yard looking for that one part you've been chasing, this is absolutely worth the trip. It's become one of my go-to places over the years, more often than not when I have a week day off work, I find my way here... and I recommend it to anyone who enjoys bringing old cars back to life.

I had a very disappointing experience at Lone Star Imports because of an employee named Roxxy. She…read morewas rude, unprofessional, and spoke to me with a disrespectful attitude. Good customer service starts with treating customers respectfully, and unfortunately that was not my experience. I hope management addresses this issue and provides better customer service training so future customers are treated with the professionalism they deserve.

Company refuses to show exact part with verified part number before sale.One would think when…read morebuying a part ,its part numbers should be verified. Thats poor service to make a purchase before u could verify the part your getting.

My first time visiting this place and I have to say they are extremely nice very helpful went over…read moreand beyond for me got me what I was looking for I will be shopping with them again when I need them I highly recommend and BRIANDA customer service was perfect I was able to reach out to her with all my questions and concerns she was amazing

This company is nothing short of a scam. I paid $1350.00 for a 2018 Toyota Corolla CVT . They…read moredelivered a defective transmission, then admitted in writing on Aug 1 that a refund was "processed." Weeks later -- no refund, no proof, no accountability. They dodge calls, ignore emails, and flat-out lie to customers. I've had to escalate this to my bank and will be pursuing legal action. Future buyers: BE WARNED. Once they have your money, you'll be fighting to get it back. Alto Auto Parts should be investigated for fraud.

Luis and Alto are name of Excellence and Affordability, newer models vehicles parts it's what I was…read morelooking for and found decent value and knowledgable respectful sales Rep Luis,

Always fast service . Even if it's last minute you always make it work for your customers thank youread more

Tim and Isaac are top-notch guys with high integrity who care about helping people. They took my…read morecall before opening yesterday morning, diagnosed my truck's alarm issue, matched AutoZone's price on two new batteries and handled the maintenance I needed (and helped me stay within my family's budget). I couldn't pick up the truck because of a medical procedure, so they drove it to my house. Highly recommend these guys and this shop.

Thank you for helping me with the parts I needed for my wife's car. They were very kind and the…read moreprice was very good, and I appreciate that they didn't charge me extra for the wiring harness. May God bless this business and those who helped me.

very helpful staff they help you out with what you need and they have plenty of parts and they are…read morevery friendly would recommend

As this is my first visit, I'm probably reviewing the business a bit early but I'll update if…read moreanything goes awry. I found this shop based off of recommendations from neighbors on Nextdoor. My sole review on Yelp isn't an accurate representation of how popular this shop is. Tons of Jersey Village residents say they've been coming here for years. Anyway, I had my oil change done at Firestone the day before. They told me that there was a leak and few other things that I needed to have done. (Warning: a bit of a rant is coming up) Here's the thing, though. My car is not that old, it doesn't have a crazy amount of mileage, I'm not a street racer, and I don't regularly hit things on the road. Yet, I can't seem to make it through an oil change without Firestone thinking I need something additional done to my car. Every. Freaking. Time. So rather than shell out yet another $500, I called this place up and told them exactly what Firestone told me needed to be repaired. The guy I spoke to over the phone didn't think what Firestone described sounded right and asked me to come in. He lifted the car, showed me everything, dropped the car, showed me the engine, and explained how he doesn't see any leak. He put some degreaser and told me I could come back in a day or two and he'd check it again if I was worried. And that was it. $0. Though my rating right now is based on just this one interaction, they could have easily told me something was wrong and gotten a quick buck for zero work. I'm going to start coming here for my car maintenance needs and I'll update if I have a poor experience, but I think I finally found an honest mechanic!!!

Highly recommend. It's hard nowadays to find a good repair shop, let alone family-owned. A friend…read morerecommended Kay's Automotive, and I am very happy. Phillip and staff were courteous, patient, and professional from start to finish. Will be returning when I need maintenance or repairs.

Amazing service! Owner is very knowledgeable and helped me understand what all was going on with my…read morecar. He has much experience working on Ford Vehicles. I also felt very comfortable waiting for the work on my car to be complete. It wasn't an overly extended amount of time that my car had to be worked on. They always got me in and out very quickly. Very convenient and that's much appreciated with someone who's always on the go. Very reliable and quick service. Would highly recommend over and over and over again!

Horrible company! I Will never bring my vehicle back here,you can't trust anything they say they…read morewon't even give you updates on your car the day they say they will and even when I called up there and they told it was ready when I showed up my transmission wouldn't go out of park and didn't tell me this information until I got there!! Even after all of this when I go to pay them kevin tells me I owe them 200 more then the quote they gave me and try's to convince me it's taxes when taxes where included in the quote they gave me even after showing him this he grunts and starts vigorously scrolling on his computer like he was magically going to find 200 dollars worth of work he can charge me for he didn't stop until a lady in the back who could hear the conversation came out and made him let me pay for what they quoted me. Please if you don't want to get up charged and lied to even if it's just for a water pump take it somewhere else!