Moving to a new city is always stressful as it is. Add car shopping on top of that, and I swear I almost didn't even want to trade in the car that my wife and I had been trying to get rid of. We needed an SUV that's not only reliable but also comfortable for long drives, since we've been going back and forth between San Diego and Fresno. Enter Auto Depot... I'm just so glad I met Heady, who owns the place. He didn't just hook me up with what we were looking for, he went above and beyond and got me this sick looking Range Rover! Almost in perfect condition, low mileage, and literally a car I've dreamed of owning but never thought I'd be able to get right now. But it happened. And now I can definitely say, "I'm driving a dream vehicle of mine." The guys here really took care of me, literally all of them. I have zero complaints. From Joe, Manny, Sam, etc..... every one of these guys treated me and my time with so much respect. Usually, once you're done buying a car from an auto shop, especially a used car shop, good luck reaching out if something goes wrong with the car you purchased. Here, that was not an issue at all. After driving the car for 1,000 miles, the check engine light came on. Since it's a luxury vehicle, my heart just dropped. I thought it would be one of those several-thousand dollar repairs. I'm glad it wasn't! It turned out to be just a Range Rover software update that needed to be done at the dealership, easy and quick. But...... the way Heady handled that whole situation was above and beyond. Hands down, the best experience I've ever had when it comes to an auto/used car dealership. He didn't just take the car and have his mechanic look at it, he sent it over to Range Rover so they could clear the check engine light after the update. He even gave me a loaner, which he didn't have to do, and basically took care of everything until the update was complete. He kept me stress-free and handled the whole situation like a stand-up guy. I highly recommend Auto Depot to anyone in the market for a used car. They stand behind their vehicles and treat you with real respect. My experience buying a car from Auto Depot has been, without a doubt, the smoothest, easiest, most stress-free, hands down, the best! Thank you Auto Depot! And keep up the good work read more

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Gave them a 5 star review originally. Maybe they are good to other people, but the experience my wife and I had was no bueno! I have filed complaints with multiple entities and just got an attorney to look into this! As a ex law enforcement officer, I hate Criminals and I hate businesses with bad business practices! Run us our money! read more

This guy posted a car on social media that he's selling. We exchanged numbers, we talk about the car, sends me financing form to fill out, I ask details about the car... Jose posted the wrong mileage on the social media website. After getting approval, I asked to have the carfax sent to me. I received a car fax, it was for the wrong car, than I called him back to send me the correct one. Under the details of the car.... The mileage of the car is 28,000 miles more than what he posted online. I'm baffled and upset of these con artists. Watch what you buy. read more

By far the worst auto dealership in Fresno! If you are looking for a new vehicle steer clear of this HOLE. You'd be better off buying from a 3rd party directly than working with this company. Pushy salesmen, poor customer service, and a finance manager who brags about being able to sell bad loans with "high-interest rates, to highly marginal customers at best." They do not stand behind their products, they are just a poor example of bad business in Fresno. The truck we purchased was supposed to have been "safety inspected" but less than 1 week after taking possession of the vehicle the right front hub failed at highway speed nearly causing a fatal accident. I contacted the manager of the dealership who offered no help[, and refused to take any responsibility. Ten within a month of ownership major engine failure. I remember these guys were so hyped about selling one vehicle to me they let multiple other sales opportunities just pass them by. I watched as they ignored customers who were requesting help. All around just a pool of sharks looking for a quick buck. Avoid Sam, Christen, and the fat bald man in the back. They'd sell their own mother if they could make a buck!!!!! read more

It was a fast process and they got us in a car with payments less than we expected. I definitely would recommend

You lose customers not by your products but by your salesmen. Keep that in mind Sam who has "YEARS IN THIS" lol My boyfriend and I went there after texting back and forth with Jeff... he said he was able to do something and found a bank that would work with us... we know his credit score isn't the best but mine is. We just wanted to see what we can do with his first and then if needed add me since I do have good credit. (Both of us also have good paying jobs too). we got there early so A younger Mexican guy and SAM kinda helped us out to get started... the younger guy was polite and just starting the paper work but Sam starts talking super cocky and LOUD. "I been doing this for years we can't help you with your credit score you need this and that" he also said "I DONT MEAN TO BE DISRESPECTFUL BUT..." and kept going. By saying that You're already being rude . Then turns to his friend/coworker and starts talking and laughing. Like are you talking to us or him? That was super unprofessional talking loud with someone else in the room too. We're not your buddies.. and this isn't a hangout session. As a "experience" sales man he should already know we are also trying to get a deal too but he didn't even give us a chance. Probably thought we didn't have money cause the way we dressed and my boyfriend's tattoo. As a "long experience" worker he shouldn't have judged us by the way we looked. We left Fast, not going to sit there and get disrespected! (Haven't even looked at a car) We left even before Jeff got there. (No text from him so I'm assuming he just listened to Sam) We went to Hanford Ram and guess what got a car there EASILY and GREAT rate. I would not come here or ever send my friends and family here. Going straight to bigger dealership. read more

I can not stress this enough DO NOT BUY FROM THESE PEOPLE! The only reason they have 5 star reviews is because when you buy the car they will only put gas in it for you if you give them a good review. I went in looking for a reliable car for my family and explained my situation. I ended up buying a 2015 Jeep Grand Cherokee and I've had it for about 4 months now and have only been able to drive it TWICE!! They don't give two shits about the costumer or your situation they only care about taking your money!! I've address my problems so many times and have only been told "oh that sucks but if you have money for another down payment i can get you in another car". I wouldn't recommend this place to my worst enemy and will never do business with them ever again. -5 stars. read more

I walked in after my purchase with a sedan that is basically a large paperweight now and I was not attended to. Very rude. Not only that my wife felt very uncomfortable by the stares and some comments made by their salesmen. Horrible customer service and attitudes. read more

I wish I had the option to give zero stars to these con artists. I Purchased a car from them and I kept the car for maybe a year or so. When I purchased the vehicle I was given documents to show that the vehicle had one registered owner in Arizona and had no car accidents. I was young and believed them. After a year or so of owning a Malibu I decided to purchase a more luxurious vehicle and trade the car that I bought from auto depot in. I drove all the way to LA Lexus to purchase my dream car. When it came time to trade in I found out that the vehicle I purchased from auto depot was in fact involved in an accident. AUTO DEPOT did not inform me about this accident. I specifically asked if the car had any accidents and they lied to my face. My trade in was considerably less because of the accident. Auto depot clearly altered paperwork. I will NEVER EVER purchase another vehicle from auto depot. Scammers!! I would go to a more reputable car dealership and purchase a new car. Every time auto depot sends me a stupid text message I'm going to post how shitty Their service is. Next time I'll tell y'all how they fucked over my brother. read more

Got into a vehicle I love and very spacious for my 2 big dogs and made sure everything was perfect for me. Did everything to help me get into the vehicle I wanted! Did not leave the lot with a vehicle I did not like. Highly recommended to come and stop by! Will definitely be referring them to my family that are looking into vehicles! read more

Bad warranty policy bad customer service always lie to you and you said you'll get back with you it takes about three weeks just to get the job done should never got a car from here read more

Christian was amazing he got me in a vehicle I'm so happy and Blessed I recommend Christian to everyone read more

Auto Depot - Car - Used Car Dealers Near Me - Fresno, California

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Very pushy, bad business, forcing you to buy their cars. don't recommend, there's so much car dealers in fresno, you don't need to go here, save yourself some time and frustration. read more

They took my brothers car for not letting them know he changed insurance from the one the dealership assigned a higher insurance and he could t pay the $250 a month he switched to State Farm the same month and only paid $120 he forgot to notify the dealership so they repossessed his car . His car was fully insured the whole time . They still wanted $1000 to get it out read more

Called about the Black 2014 Cayenne Turbo S (WP1AC2A25ELA87728) two weeks ago on Wednesday. Spoke to internet sales, Jeff Heff. I advised him that I was very interested, however, I'd be coming from the Bay Area and asked for his best price offer as long as everything checks out. He mentions about a small flaw in the rear passenger seat's leather and everything else was flawless. He also mentioned there is a "doctor from Los Angeles" that is coming on Saturday or Sunday to pick it up for $50k. He said he will offer the same price for me. I asked for $49k if I pick it up today. He said $50k is the lowest he would do and it's whom ever comes first can get it. Since I'd be paying cash, I told him that I would have to move money around and could take up to 1 to 3 days to get into my checking account. I asked if possible to charge $10k to $15k on my credit card and hold a check for the difference to allow the 1-3 days to allow the funds to fund in my checking account. Jeff said they can't accept personal checks. I asked if he can charge the whole amount on the credit card as I had the available limit and BofA was willing to allow it. He said yes it would work, but then decided that he would need to call or text me back just to be sure. I haven't heard from him so I decided to text before I make my way to Fresno. Then he text me back saying they can only do $10k on a credit card and the rest cashier's check. With that information, there is no point for me to go to Fresno that day since I have to wait for my funds to get transferred. He sent me another text message reminding me that "The doctor in L.A. is making it to Fresno by Saturday or Sunday. You have a good chance I'll keep my fingers crossed for you it's a great ride and I know you will love it". After reading that text, I was like wow! I decide to pass. Why should I spend time to get money moved around if there is a possibility they've already committed to another customer. What a crappy way to do business! This all took place two weeks ago, I just remembered to write this review after receiving a follow-up call from another person at this dealership yesterday. I was not able to catch the guy's name. He mentioned that the Cayenne that I am interested in is still available should I still want it. I had to laugh.....I guess the so called "doctor from Los Angeles" never picked it up or was just a ploy/bluff to try to hurry me up to find alternative means to pick up the car ASAP. I told him after that experience, I would never buy a car from them or ever trust this shady dealership. All he can say on the phone, is "I hear you" and "I get it". They could have had this vehicle sold to me two weeks ago, and now it's just sitting there. Their loss not mine! read more

I dealt with Jeff Heff, the internet sales manager this past week concerning the 2014 black Porsche Cayenne Turbo S that was in stock. He told me that a man from Wyoming had flown in and checked it out at a local Porsche dealership and didn't find any problems with it but didn't purchase it. I sent in my credit information and talked to him 2 days ago in anticipation of purchasing the car. He assured me that there were no other offers on the car and that he would keep it in "in the back lot" for me until the transaction was complete. Two hours later I received a text from him "Hi Jeff, My salesman sold the Cayenne cash deal from the San Francisco. Guy just pulled up with a cashier's check. I appreciate the opportunity to help you." I fail to see how he "helped" me and don't believe that some random guy just pulled up to the dealership with a cashier's check in the correct amount without obtaining a prior purchase sheet from the dealer. Only good thing for me was not exchanging cash with a dishonest dealership and then having the car shipped to me on the East Coast and discovering unreported problems with it. Jeff P read more

THESE PEOPLE ARE THE EPITOME OF CON ARTIST! No one in this entire business tells the truth, the games and lies that they engage in is mind blowing! I actually needed a co signer to complete my deal. Once they saw her credit score they immediately went into destroying her credit. All these cars have high miles and need work as soon as you pull of. One of the cars check engine light came on within hours of purchase, the warranty that they claimed was purchased, when Prco was called we couldn't be found in the system. We were called basically after 30 days and they said the bank did not pick up financing, and to get the deal done the price quoted would go up from $500 to $800, and the other car from $400 to $600. Mind u she Had EXCELLENT credit. The bmw had a custom tint job that ran $300 and an oil change that was $180 which was said was going to be refunded. Oooh of course when we came to return the car Less, who has an incredibly bad attitude to be in customer service suddenly doesn't remember telling us to bring the cars back on Monday, Jeff who said tbe money would be refunded suddenly was on vacation for a week, and the nice lady who answers the phone, is paid to smile and lie to everyone. Im not sure how these crooks are still in business, but ladies dont go here alone, these people are the scum of the earth. I dont see how they sleep at night with the bull they pull. Please dont be fooled by the outside of these cars...They are completely overpriced, most have been totaled out, and have salvaged titles which they dont tell you. I can't stress enough SAVE YOURSELF FROM THESE CROOKS read more

Employee was rude on fb and threatened violence then wanted me to come down to the store and say that he was out of line in person. Called me a pussy and I finally had to ask him to stop harassing me. I wouldn't go to this place for a car after the really scary experience online. They wouldn't call me back when I asked their Adeline for a manager. Good luck with these guys, I'm still thinking I need to contact the police. read more

We were given a text with exactly what we needed to purchase a car we went there with info in hand only to be told they had to get us down there and then they wanted a co signer after the fact.. totally felt bait and switched... Not pleased at all read more

He had let me test drive the car and I didn't really like it but he convinced me no one else would sell me a car so I kinda feeled pressured. They tried to sell me a car with no detail or car wash , he said he couldn't sell salvage title but slipped up and said they had to repair and repaint the lower part of the car due to accident. He took all my money 2000 for a down payment and didn't even let me leave with my car . He stated he needed some more documentation to make the sale final to come back the next day . If I couldn't finalize the sale why take my money and when I asked for it back they were rude and told me to my face that I wasn't allowed to come back . I wanted the car because I was desperate they took Advantage of me . I told him I wanted my car payment in between 350 to 450 . Call me my price range would be 10,000 16,000. Try to sell me a car 23,000 with 569 payments monthly . When I told him I want my money back tried to refused didn't leave until I got my money I wasn't rude , I just didn't want to leave without my money without final sale anything can happen the way home and if something did happened I didn't want them to keep my 2000$ but they banned me and over charged for a salvage car and promise it wasn't . DO NOT DO BUSINESS. You can if you want to get burned . The owner was y'all white guy . Really pushy and rude read more

Auto Depot - Used Car Dealers Near Me - Fresno, California

Being a First time buyer and Sam & Steve helped me find the perfect car and explained everything and I left with a new car!! Definitely will recommend them to everyone!! read more

Auto Depot - Definitely recommend Auto Depot! Thank you Sam & Steve you guys are the best!! - Used Car Dealers Near Me - Fresno, California

Customer service sucks no Communication skills at all just a waste of time

I agree with just about every body who submitted a bad review. This place is bad business!! Car completely broke down 3 days after I got it, has been in the shop ever since.Going on a month and a half now with no updates, just hand ups from dealer and car shop. There scammers straight up!! There good to take your money and good to threaten your life but far from good to making things right! Hopefully with a claim to the bank and a claim to the BBB, I can get my money back and and thy can be investigated on the crooked work there doing! Honest people are very slim to come by now days!! read more

If I could give this "business" a negative star, I would because they frankly don't even earn a single star. Only buy a car here if you really don't need transportation because they sell cars that work from one week to round four months then....keeerrplunk...."something" mysteriously happens to these cars that makes them inoperable; then you're left to your own devices from bumming rides, begging for rides, and ultimately riding the Fresno FAX, to transport you and your family to work and school. I bought a vehicle from Autodepot during the Summer of 2012 and was satisfied with my purchase until a major undiagnosed mechanical error, ultimately originating from the engine, magically manifested itself. I spent thousands of dollars on a downpayment, another thousand trying to repair this car....all the while Autodepot REFUSES to offer me any help besides a "loan" to tow my car to the nearest repair shop. ALL THEY CARE ABOUT IS YOUR MONEY!!!!!!!! These are some of the scummiest people that walk the face of this Earth....Do NOT give them your business...they are NOT worthy of a single penny of yours.....crooks. read more

They are so rude and will hang up on you over and over. They will come up with one hundred and one reasons why they made a mistake and suck so bad! They are no help and they will screw you over! Do not recommend! Don't waste your money! read more

My son and my wife went to Auto Depot after our 19 year old son spoke with Manny over the phone regarding a car he was interested in. Of course our concern was our son is a recent graduate from high school yet no credit established. Manny told my son over the phone that with having a job he could work with him and told him to stop by the dealership. My wife took my son and Manny was nice, courteous and professional. He did as he said over the phone and our son walked out with a 2015 Chrysler 200 which he loves. His down payment was decent and his monthly payment is in the mid $200 which is AWESOME! We will be passing on the good news to family and friends to go see Manny for their future car purchases. Thank you for helping our son get started with a line of credit. read more

Great service! I dont have the best credit but they were still able to get me into a great car for me and my family GO SEE SAM! he is the man! He will take care of you read more

Do not do business with this auto place. They steal money from their customers without their knowledge or written agreement. My friend have recently put down money to hold a car while she process co-signer paperwork; she was inform that the money would hold the car while they wait for the co-signer to sign. When she was unable to get it sign and could not move forward with the purchase the auto place stole her money and told her they will not give her money back to her unless she get the car. She spoke to 4 different people working there and they refuse to give the money back. No where in written statement or agreement sign that they would not return her money if she does not proceed with the purchase. This business steal. Do not spend your money and do business with this auto place. Christian and Jeff along with another person who work in there are worst. They stole money from my friend and I'm sure they have done this before and refuse to give it back! Worst business. Don't support place like this! The auto place model and quote state "foundation is build based on trust" is a false advertisement because you cannot trust them with your business! read more

Fill helped me get a car. Good deal, super fast, very friendly. Definitely recommend this dealer. Thanks fill.

Auto depot is the worst experince i have ever had. They are a bunch of scam artist. that only car about what they can do for them selves. No loyality at all. I would never recommend these people to another friend again. They scammed me for a measly $100. Finders fee. Guess there buisness does not see the big picture. BUYER BEWARE do not go to a place were there the salesman threatin you to get out or they will phyiscally will assault you. just by asking for what they promised you. lost me and anybody else i can tell not to go to auto depot read more

Unfortunately they are in a ghetto location but they do good business. Not many used car dealerships offer a free warranty with no questions asked for a month. Prices are fair and the salesmen are friendly. I highly recommend Jeff, he's legit and friendly. read more

Bought a 2017 Hyundai with decent mileage and made the process of driving off with the car on the same day so easy! The sales man there did not pressure us or try to convince us to buy a car the 3 times we visited this dealership and with new credit history, he gave us advice on how to build our credit faster and easier. Friendly people! read more

Just purchased my second car from here and I went from a good car to the car of my dreams! Be sure to ask for Manny, he will work around the clock to ensure you get a great deal! read more

I liked these young men, Steve and Manny, and the other staff members I had conversations with. I felt well served even though my car didn't turn out to be one of theirs. They had good variety of vehicles and were responsive and helpful online an on the phone without being pushy. I was coming down from 2 hrs away to buy a car and they were my first stop of two. The car I drove seemed to have an eccentricity when I braked, and they sent it to be evaluated immediately so I could drive it again later, or for the benefit of the next customer. I believed they would have been fair with me had I not found the perfect car before they could bring the vehicle up to another test drive. Just luck, but I think you would do just fine with them if you found what you wanted on their lot. My only suggestion would be to pay a little more attention to polishing badly scratched acrylic headlight assemblies. It makes a big visual difference, at least for me. Otherwise the cars were immaculate. Well worth stopping by if you're in the market. read more

Wish i could give this place no stars. Sketchy dealership. I gave them days in advanced notice that i was coming from 5 hours away to buy a car i was interested in. I get there and the car is absolutely disgusting on the inside, and had so many other issues that they didn't show in pictures or tell me about over the phone to not waste my time. They are scammers that just want all the money they can get from you. I paid a high amount in DMV fees and in ALEX'S EXACT WORDS he said if it is more they cover it, and if it's less i get reimbursed. Here i am a couple weeks later still no tags, and i get a bill in the mail from them asking for more money! Wtf? I call them and they said they never said that in our conversation.. better yet they told me the tags would be mailed to my house in a couple weeks, and on the bill it says that they have them in their office!! Which is illegal! So i went to DMV and they agreed that this is illegal and gave me a number to call to file a claim against them. And you best believe that's what I'm doing. No way in hell im giving these idiots more money. Not to mention, this car sat on their lot for a year. You'd think they'd work around prices with me to get it off their damn lot but no they were complicated the whole time. On another note - all the paperwork they make you sign even looks sketchy. It was all in all a horrible experience and very unprofessional. The workers are rude and do not care about you at all. No loyalty. I am sooooooo livid with this dealership and seriously wish i could give them all the negative stars. DO NOT BUY A CAR FROM THESE SCAM ARTISTS. read more