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    Andy Mohr Toyota - 20k upcharge

    Andy Mohr Toyota

    (184 reviews)

    I am extremely disappointed with my experience at Andy Mohr Toyota. I purchased a vehicle expecting…read moreit to be safe and reliable, but shortly after the purchase I discovered several serious safety issues that should have been addressed before the vehicle was sold. The vehicle has worn tires, worn brakes and rotors, and needs a wheel alignment. These are not minor cosmetic issues--they directly affect the safety and drivability of the vehicle. As a customer, I trusted that the dealership had properly inspected the vehicle before putting it up for sale, and I feel that trust was misplaced. I am also frustrated because I specifically requested a 5-year warranty during the purchase process. After reviewing all of my paperwork, I realized that the warranty I asked for was not included or documented. This was extremely disappointing, as I relied on what was discussed during the sale. I expected honesty, transparency, and a vehicle that met basic safety standards. Instead, I have been left with unexpected repair costs and concerns about driving a vehicle that should never have been sold in this condition. I hope Andy Mohr Toyota takes responsibility for this situation, addresses these safety concerns, and improves its inspection and sales practices so other customers do not have a similar experience.

    Very disappointing and misleading experience. The dealership called me out of the blue and told me…read morethey were running a deal where they were giving $4,000 over CarFax value for trade-ins. Based on that representation, I made an appointment and came in expecting them to honor what they had told me. Once I arrived, however, they acted as though they had no idea what I was talking about. They then evaluated my vehicle--which they acknowledged was in perfect condition--and proceeded to offer me $3,000 under the CarFax value. That's a $7,000 difference from what I was told on the phone. I understand that negotiations can change, but advertising one offer to get someone into the dealership and then acting like the offer never existed is extremely frustrating and feels misleading. I would not recommend doing business with a dealership that handles customers this way. If you make an offer over the phone, you should be prepared to stand behind it when the customer actually shows up.

    Enterprise Car Sales

    Enterprise Car Sales

    (5 reviews)

    Looking for the used looked at a vehicle yesterday would like to come in and buy it today I don't…read moreremember the salesman's name but it's there in Avon I was looking to see if other vehicles this is a Ford SUV that I'm talking about pictures of them

    I purchased a car there approximately 2 weeks ago & paint is already coming off my vehicle. I…read morecalled the salesperson ( Kristen) last week to tell her I was bringing the car in on Monday so that they could see the issue with the car. Wasn't able to make in Monday but called & I spoke with Blake who told me that he thinks Hyundai has a recall about that issue with paint just coming off. When I arrived yesterday didn't like the customer service that I received or lack of it...much different from when you were hungry for your commission. Someone approached me when I came in but I needed to go to the bathroom....I was in clear view of Kristen cubicle- came out of the bathroom and just sat NO ONE approached me to see if I needed help. I continue to sit & finally I just spoke to the air "Oh you going to sit there & act you don't see me" then Kristen came out & said she didn't know that I was there. They weren't busy & the other guys saw me but no one addressed me. My feeling on my experience I felt ignored & then blamed for the paint coming off my car & she refused to try & make things right. Blamed Blake for telling me about the recall said he was a new hire (guess he didn't know what he was talking about) said she hadn't heard about the recall. I thought Kristen was a nice, warm, caring person & yesterday I realized she just another salesperson SNAKE who will do anything to make the sale to get her commission & then YOU DON'T MATTER. It upset me so bad that I came out of retirement & said a couple of bad words...I haven't used profanity in over 15 yrs but I'm tired of companies overcharging you for a piece of crap & then make it your fault for the piece of crap. There's no freaking way that the paint should be coming off that car. So beware buyers...if you want to be treated like a NOBODY then this is the place you should go.

    Auto Credit Builders - car_dealers - Updated October 2026

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