Great customer service and competitive prices. They carry…read moreeverything from cameras to laptops and even cell phones that are unlocked! Would recommend for all your technology needs. Thanks

This place is a den of thieves. It was despicable how they stole my money. I went in looking for a…read moreSD card valued at $35.00. While looking around some guy comes up, shows me an SD card and tells me it costs $45.00. I thought it was expensive but i needed it, so i said ok. While on my way to pay, this small guy comes up and starts pitching me on a camera and then on a projector. Both pitches were as sorry as a salt ice cream. He then proceeded to take my card for the purchase and shows me a 45 bucks tab on register he seemed to be using. I gave my card, he runs it and hands me a receipt to sign. While he handed me the receipt he distracted me with small talk to the point that I didnt even check the total. I grabbed my SD card and left. Hours later I realized this scum bag had charged my card $245.00. Thankfully my CC company was able to refund my money, I spent about two hours explaining to them the despicable and abrasive form of theft i suffered. Never buy from these scum bags !!! Its unbelievable how they are able to scam you in your face!

BEST BUY UNDER REMODELING…read more. First time at this Davie Best Buy mega store. Walked to the rear of the store where they had most of the giant floor speakers and supplemental TV speakers. Some of the Best Buy locations have clearances on some of these items so you just gotta check in every week. This store had the strangest items that I have ever observed in a Best Buy. In the back right corner was a giant green lawnmower and about ten big boxes containing lawn equipment. Did Best Buy merge with Home Depot or Lowes? Maybe due to all the recent hurricanes. Loved the electric bicycles and scooters at $999 and up. Very cool but too pricey for me. The new Apple watches were on display with a variety of bands. The employee assisted me in this section. The wife has been wanting an upgrade. This store is well staffed unlike a few other locations. Cant wait to see this store after the remodel.

Extremely spacious and clean showroom with an elaborate Apple laptop and Google wrist watch…read moresections. Noticed all the new inventory which includes electric bikes and yard equipment - never thought this would be at Best Buy. The employee Haylie was very professional explaining the new sound bars with the 8k TVs. Spent about an hour browsing the new arrivals and will return.

The associates were helpful in my TV and umbrella searches. Nancy was very kind during checkout.read more

From the moment I met Joseph Desravines, he was approachable, professional, knowledgeable,…read morecompassionate, and incredibly patient. He took the time to listen to my needs, answer every question, and explain the different washing machines without ever making me feel pressured. Joseph truly knows his products and helped me select the right washing machine while also getting me the best deal possible. His honesty, kindness, and commitment to excellent customer service made the entire experience easy and enjoyable. BrandsMart is truly blessed and fortunate to have Joseph as one of its representatives. He is an incredible asset to the company, and I would gladly do business with BrandsMart again specifically because of the exceptional service he provided. If you visit BrandsMart, ask for Joseph Desravines you will be in excellent hands!

Gary was excellent, thank you for your service. I am looking forward to receive my new fridge.read more

nate had great customer service. he was a great help! He assisted me with a JBL speaker…read more recommended me the best of the best!

This Best Buy has the best customer service! All of the guys I dealt with yesterday were super…read morehelpful. From the minute I walked in until the minute I left, I was helped by knowledgeable people. I ended up buying a couple things that I didn't plan on but hey, smart lighting for the exterior of your house isn't such a bad thing. Besides, now I won't have to store tons of holiday lights. The AT&T guys offered me a free upgrade. It didn't work out but we had a good conversation anyway. I hope to discover more info on the iPhone 17.

I came here to look for a dishwasher. I went to the section and saw a couple of the dishwashers…read moreweren't labeled. I waited for someone to come around and ask if I needed help, but nobody came so I went to the desk in the kitchen appliances area. There was a nice sales lady and she helped me but was only affiliated with one brand, so she couldn't give me assistance on any other brands. I asked if she could get me someone else to help and she said she would. I waited around for about 15 -20 minutes, nobody came. I went back to that sales lady and she pointed to the guy she told, but he was with a customer and didn't look like he was finishing up. I figured, I waited long enough and just left the store. It was a Sunday and they may have been busy, but maybe they should have more associates on a Sunday. What's the point of not just ordering something online if you can't get help.

Great place to find electronic parts. Mike is always friendly and helpful. For such a small…read morelocation it is well stocked.

Great Guys over at Mikes Electronics. He Knows his Stuff. No…read moreBull Shit here just the Facts.

Had the BEST customer service by Brittany in Sawgrass/Plantation store!…read moreShe really knew her stuff! I went in to return a digital picture frame i bought at Pemboke Pines BB on Pines Blvd.... (Worst customer service in that store) In Plantation store the experience was excellent. From time entering store i was greeted and directed to Brittany to help me purchasing a new TV. She knew and explainedeach one in words i could understand. She also text me the info so i would have it when ready to purchase( have to measure my wall) she went over details and also explained why getting protection and/or membership protection was beneficial. We then went over to computers in which she was also very knowledgable. Kudos to Brittany at Best Biy Plantation From now on ill go only here.

1 STAR CHECK THE BOX BEFORE YOU LEAVE THIS STORE BECAUSE MANAGEMENT WILL NOT HELP YOU…read more I purchased a very expensive Sony 35mm lens from Best Buy for store pickup. When I got home and opened the box, the Sony lens I paid for was NOT inside--instead, there was a completely different, inexpensive Sigma lens. I immediately drove back to the store, already shaken by what had happened, thinking surely they would be just as concerned as I was. I was wrong. The manager was rude and dismissive and initially tried to send me away, telling me I needed to call Best Buy's 800 number and that they would have to handle it and send me another lens. I was honestly in disbelief. I had just been handed the wrong product by THEIR store, and now I was being treated like I was the problem. I refused to leave and called Best Buy customer service myself while standing there. When I finally reached a live representative and explained what happened, he was appalled and told me the store absolutely needed to help me. Once the manager realized I had Best Buy customer service on the phone saying they wanted to speak with the manager, suddenly her attitude changed and she said, "Of course we're going to help you." You can hang up with them. I genuinely felt like I was in the Twilight Zone. I was never rude. I was visibly upset, and instead of showing even a little empathy, the manager looked me up and down from the minute I walked and treated me as though I had the audacity to come in asking for help. At one point I actually said, "If this happened to you, wouldn't you feel the same way?" She did ultimately give me the correct Sony lens, BUT even handed it to me with an attitude that made me feel like I shouldn't be getting it! I wasn't asking for a favor, a discount, or anything extra. I was asking for the product I had already paid for why is that an issue. Obviously mistakes happen. What matters is how a business responds when they do. Finding the wrong lens in the box was bad enough. Being treated this way by management when I came back for help is what earned this store one star. Someone needs to reach out to the store managers and retrain and/or explain how to handle such situations. After this experience, how am I supposed to trust buying another expensive piece of equipment from Best Buy? Absolutely unbelievable. Attention fellow photographers and anyone buying expensive electronics, think twice before going to Best Buy especially the sawgrass Florida location!! Management PLEASE DO BETTER! I hope the situation doesn't need to happen to you in order for you to understand that you are there to help customers, that is a big part of your job in the store, to help. Finally for the "customers" who apparently purchase expensive items and do the "swap & return" CAN'T BELIEVE HOW LATE IN LIFE I'M LEARNING THIS and don't know how you got away with this unless it was an inside job. I hope you get everything you deserve which is the same trash you put in the box and returned.

Aside from the big Brandsmart store, this is a pure electronics shop with a variety of electric…read moretoys and gadgets. There was a huge LED monitor lit up behind the checkout counter. They also sell electronic accessories such as cell phone adapters, charging plugs, and cords for $10.00. Loved the big glass display cases and floor to ceiling wall display racks. The employee was friendly and explained a few item pricing. Plenty of binoculars, video game controllers in many styles and colors and of course drones. The mall has a similar electronics store on the opposite side of the mall. This store reminded me of Radio Shack that closed down years ago that was destroyed by Amazon.

DO NOT buy from electronics store in sawgrass mall, they don't offer returns only EXCHANGEread more

Came in to pick up an online order in the middle of the week around 2 pm. I was in and out. Parking…read morewas easy. Although the place was busy it didnt take long for me to be served

I recently purchased a Samsung tablet and had questions about transferring my information from my…read moreold one to my new tablet. Best Buy in Aventura have an area for Samsung customer service and support. I had a very professional and kind person named Giovanni Manrrique. Giovanni has helped me twice, he explained everything to me in detail. He advised me that anytime I have questions, just come back and he'll be happy to help me. Giovanni is an expert on Samsung products and definitely is an asset to Best Buy!

I had an exceptional experience working with Hussein at T-Mobile. He went above and beyond to make…read moresure I was taken care of, patiently answering every question and finding the best solutions for my needs. His professionalism, kindness, and genuine commitment to helping customers truly stood out. Hussein is knowledgeable, efficient, and has the rare ability to make a customer feel valued and heard. He represents what outstanding customer service should be. Thank you, Hussein, for your dedication and for making my experience with T-Mobile such a positive one!

Came here about 30 to 45 minutes ago. They only Have 3…read morepeople working there assisting customers and one person who walks around with a tablet taking peoples names. After a 10 minute wait and no assistance, I just walked out.... If I had a few hours to spare (which I didn't) then maybe that would have been different. Don't bother coming to one of these places unless you plan on spending your entire day there. I went home and ordered a new phone iPhone 17 pro max online faster than any of them could have helped... I know now for next time.