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    Auto Computer Exchange

    3.0 (2 reviews)

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    Photo of Gedan L.
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    10 years ago

    Called about my Saturn, before i could finish my sentence, they yelled "No Saturn" and hung up on my face, very rude customer service

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    Photo of William S.
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    11 years ago

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    Best Buy - Pembroke Pines

    Best Buy - Pembroke Pines

    (165 reviews)

    $$

    This Best Buy has the best customer service! All of the guys I dealt with yesterday were super…read morehelpful. From the minute I walked in until the minute I left, I was helped by knowledgeable people. I ended up buying a couple things that I didn't plan on but hey, smart lighting for the exterior of your house isn't such a bad thing. Besides, now I won't have to store tons of holiday lights. The AT&T guys offered me a free upgrade. It didn't work out but we had a good conversation anyway. I hope to discover more info on the iPhone 17.

    I came here to look for a dishwasher. I went to the section and saw a couple of the dishwashers…read moreweren't labeled. I waited for someone to come around and ask if I needed help, but nobody came so I went to the desk in the kitchen appliances area. There was a nice sales lady and she helped me but was only affiliated with one brand, so she couldn't give me assistance on any other brands. I asked if she could get me someone else to help and she said she would. I waited around for about 15 -20 minutes, nobody came. I went back to that sales lady and she pointed to the guy she told, but he was with a customer and didn't look like he was finishing up. I figured, I waited long enough and just left the store. It was a Sunday and they may have been busy, but maybe they should have more associates on a Sunday. What's the point of not just ordering something online if you can't get help.

    Best Buy - Entrance to the store

    Best Buy

    (188 reviews)

    $$

    Anthony in GeekSquad was an amazing bit of help to the issue I was having, kept us company and was…read morevery sweet and hilarious while trying to understand the issues going on with my device. He kept us laughing and in high spirits while enduring a stressful understanding of my phones issue, and kindly gave advice in help. After sending us to the Apple Store for further help, he called back to assure us if needing him in any other assistance while there. Truly an amazing worker, I wasted 4 hours there with no solution but he made the 4 hours very worth it and enjoyable throughout.

    I purchased an electric bike from this store my second attempt, since the first one arrived…read moredefective and I had to go through the whole return process. This time I decided to pick it up in-store specifically because I wanted to test it before taking it home, after all the trouble of assembling a defective unit by myself. The box was larger than me. I weigh 125 lbs. I simply asked for a little help opening the box so I could check the bike before leaving. Not assembly. Not installation. Just opening a box. The store was not busy. Multiple associates were available. Every single one refused, citing store policy. No one offered any alternative. No goodwill, no common sense, nothing. This is consistent with every experience I've had at this location. The staff is consistently unhelpful and indifferent. I will not be coming back, and I would not recommend this store to anyone.

    T-Mobile

    T-Mobile

    (7 reviews)

    Came here about 30 to 45 minutes ago. They only Have 3…read morepeople working there assisting customers and one person who walks around with a tablet taking peoples names. After a 10 minute wait and no assistance, I just walked out.... If I had a few hours to spare (which I didn't) then maybe that would have been different. Don't bother coming to one of these places unless you plan on spending your entire day there. I went home and ordered a new phone iPhone 17 pro max online faster than any of them could have helped... I know now for next time.

    I have been to three locations lately due to phone drama. Two of the locations had a total of three…read moreemployees I dealt with who were amazing. Well, I come here and my luck ran out. I walked in and the mamager was real nice. But he was helping someone else. I came here because the other two phones said the phone I wanted was out of stock. But this store had it in stock. Supposedly. Well, they didn't in reality. Basically the employee who helped me spoke little. He did not explain things well and worst of all, I actually left my brand new phone that I was trading in on the desk when I was leaving. I assumed this is what I was supposed to do since I was trading in this phone. I fiddled around on my personal phone and was about to leave several minutes later. I saw the new phone was still sitting there. With no one around. I said to the employee....can you please put the phone somewhere because I don't want someone taking it and me not getting credit for it. (I ordered a new phone and had to wait two days for it). Anyway, he tells me....you are supposed to take it. Me? You never told me that. So if I did not notice this expensive brand new phone lying around, it most likely would have been lost or stolen. Turns out I am supposed to turn it in today when I have them activate my phone in person. I had to ask this guy every little question. Very disappointing because I do think T Mobile employees are great overall. This one needs to learn the ropes a little better.

    Auto Computer Exchange - electronics - Updated May 2026

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