Due to insurance claim, I was led here. They were fantastic! The staff knew what was going on,…read moreadvised me what to do, evaluated my car damage, and informed ins co fast. I got paid out shortly after.

I took my truck to caliber per my insurance agency's recommendation. I was told the deductible…read morewas not due until work was completed. I showed up for the estimate, and was told I had to pay the deductible before any parts were ordered. I said that I didn't have to pay the deductible and was told again parts would not be ordered if it wasn't paid. When I dropped the truck off for repair, I took a picture of my mileage. When I picked my truck up, I took another picture of the mileage. You leave your vehicle for repairs and someone drives it 11 miles. Parts were already there. Is it just me they treated like this?

We visited English Body Works later in the day and even though it said appointments needed for…read moreestimates, we walked in anyway and were welcomed by the owner and his daughter. We explained that a 3'x4' piece of plywood flew out of the back of a hauling truck on the Chesapeake Expressway and hit our front windshield on the passenger side and then flipped and sheared off our passenger side mirror. Even though we hadn't asked for a formal estimate, they went outside and took a look at our car and then started making calls to see if they could locate the parts. They went out of their way to help us. So, they replaced the windshield and the side mirror and they both look/work great. We couldn't be happier with the quality of service that we received. They went above and beyond for us. Thanks so much!

I needed a bumper repaired. I was able to get an appointment for a quote the very next day and the…read morerepair appointment the day after that. The work was done in under an hour while I waited. This is a family owned business. The price of the repair was very reasonable and the people were great to work with.

I took my SUV to Roy's to repair damage to the front and side of my vehicle. They told me it would…read morebe 9 days and it was 8.5 days. The work was excellent. Customer service and communication was smooth. Newly repaired and painted areas looked flawless. I hope to never need them again...but if I did, I would gladly return to Roy's.

I've been to Roys for two separate incidents now and I can only say good things. First of all, they…read moreare so easy to work with, everyone I've talked to has been kind & Madi especially was so helpful when dealing with insurance companies. They did a great job on both my hood & bumper AND on a separate occasion my drivers door. A metallic silver, to my knowledge, is known to be one of the harder colors to paint match.. but as you can see they do an excellent job and the work speaks for itself. They truly deserve every 5 star rating for what they do. If I need additional work in the future I will be back!

Did work on my car without verbal or written consent or approval. Pieces are now mysteriously…read moremissing as well. Surprised to see so many positive reviews but they're probably hiding negative ones. Beware, especially if your insurance company recommends them. They don't take accountability and are smug about their shady business.

I damaged the front bumper cover and foglight assembly of my 1999 Audi, (bought new and kept in…read moreperfect condition for 26 years). A "main stream" body shop said they couldn't get parts anymore and couldn't make the repairs. I was afraid I might have to part out my car over a bumper cover. The main stream shop referred me to Dayz. Dayz did a beautiful and perfect repair re-using the existing bumper cover, somehow making and finding new attachment clips, and also found parts from various online sources to repair the damaged fog light and its socket, the pop up headlight washers, and even plastic welded the cracked washer reservoir. The car was returned fully detailed inside and out and looks showroom perfect. They are very creative, resourceful, friendly and the price was very reasonable. I couldn't be more pleased and am grateful that they were able to fix everything and help me keep my classic Audi up and running.

Lee is an absolute perfectionist. I have been going to his shop for years. My vehicles come out…read morelooking better than they did before the accidents.

Very honest! We took our vehicle there, and they assessed the condition of the entire vehicle, not…read morejust the one rust spot. Their recommendation was that, based on the age of the vehicle, that we take no action, it wasn't worth fixing. The fact that they were willing to talk themselves out of a sale demonstrates their trustworthiness.

I recently had the pleasure of working with Corey Chapman along with assistance of Ken Trabosh and…read moreShawn Hicks when purchasing my Mazda CX-30. I couldn't be happier with the experience. From the sales crew to the finance department, they made the process smooth and stress free. I highly recommend Haley Buick GMC Midlothian to anyone looking for a new/used vehicle. You won't be disappointed.

Bad service never got a call to say my car was ready kept car an extra day then when I get there…read morethe work was still not done and had to work

I took my 2019 Ridgeline in to be painted. They painted alright, worst job I ever saw. Tried to sue…read morethem for 2K what they charged me...Va. wants you to have a lawyer to sue. Not paying good money after bad...Buyer beware! I still have the suit pictures. PS. They also cracked my windshield and denied it.

Took my Infiniti G37 for a full repaint. This shop did an outstanding job! Exceeded expectations…read moreand had it completed within time-line when quoted. I 100% recommend this shop. They made a 17yr old car look as close to new as could hope for and for a great price. Thank you!

My 2025 BMW I5 had a little mishap at the car wash. I wasn't happy but Bruce's Body Shop had my…read moreback. I wasn't initially told it would take about 10 days to repair. I'm tickled to death, the repair told 5 days and they did an amazing job. Need a body shop, do yourself a favor, take your auto to Bruce's and ask for KLYE!

My carr was backed into in a parking lot and destroyed my whole passangers side. Bruce's not only…read moremet my expectations they exceed them. Carroll who did my esitmate also took over with the insurance company and made sure all was negotiated fairly. I can not say enough about their service, customer accumen and their attention to detail. Thank you Bruces!!!

Updat. This location gets no stars. Theybhave had my car for 2 months for minor number damage. They…read moreremo my engine and it ended breaking my steering and computer in car. it is being transferred to a Acur dealership because they can't fix what they broke. Jeff the gm he encourages his employees to add more damage to vehicles fir more money for his pockets, He cursed at me when I called him about is fraudulent activities.This has been the worst experience in my life. I beg choose somewhere else.They are lazy and doing illegal activities

This Caliper is a definite stay away from. My wifes's car has been there for a month to have the…read morebumper replaced. First the bumper they ordered was damaged and now a month in we have not received any communication on when this repair will be done. We received a text on their service app that showed our car ready for pickup so we dropped off our rental and went there only to hear from the receptionist, Ashley said that the motor is out of the car and they do not have someone scheduled to install the motor. Of course we were angry that no one even attempted to call us and give us an update but why is my motor out for minor bumper damage and the manager Jeff was afraid to come out his office to handle the situation he created by having no customer service skills. Jeff constantly lies about when the car will be ready. Jeff even promised a rental car that we never got. we have had to chew his ass and the low life called the police saying we have harassed him. Oh poor pitiful Jeff. You have our car and keep lying. Jeff admitted that he has no knowledge of cars and he also has no knowledge of customer service skills 101, keep the custOmer informed. Jeff even went as far as asking us not to call anymore because he is afraid of getting yelled at because he is not good at his job. Through this whole process it appears Jeff has not scheduled any part of our repair but just let our car sit there. I noticed that you do not see many cars there. Since there system showed the car was ready and we dropped our rental off, we are in a bind for transportation and had to call our insurance to update them. Jeff also is guilty of insurance fraud for charging our insurance for parts that were damaged. He replaced our engine cradle to replace a bumper. Now after over a month still finding out that they do not even have the bumper which was the actual repair. I would stay away from here because you are guaranteed a bad experience and will be lied to. True unprofessional which is highly unknowable able cars and custome service. Save yourself from a frustrating experience and we expect issues from judging by their incompetence so we have a lawsuit ready for good old Jeff.