Owner arrived and said we were under warranty from builder as his staff did work under contract…read more Saved us some money. Will definitely call them after warranty expires.

Customer Service is extremely unprofessional and Rude. If they're this way before they service I…read morecan't imagine what kind of service they provide if I had a complaint or issue.

He never showed up. After a long conversation in regards to…read moremy pest problems mosquitoes and all.. "I will be there at 4:00 p.m. Ms. Maggie. Had my address and he stated he came here. That's a joke. My dogs would have said so. He stars he called? Funny..no call from his number. Bravo. He loves yelpers. Yelp this Henry or is it John?

I've been a customer of Henry's Pest for the past 2-3 years now. They come out on quarterly or…read morehalf yearly basis to take care of our insect needs and we've been so satisfied with them. They spray the exterior and apply gels under the baseboards for the interior. We live in a heavily wooded area and the area is home to so many little critters... ants, spiders, silverfish, termites, etc. And we recently started using their new mosquito and tick control service for our yard. I can already notice a difference after one application and they're going to come out every three weeks for maintenance during the summer. Their crew has been very courteous and professional. And I think their prices are pretty reasonable.

heard buzzing in my ceiling Safeway termite and pest control arrived within the hour and took care…read moreof a huge wasp nest in my attic! They are a family owned father and son who value your needs without charging you an arm and a leg! I have used them now for many other pest control needs!

I am both terrified of and allergic to hornets/wasps, so when I found a massive 2 inch wasp flying…read morearound my bedroom on a Saturday I had no idea what to do. A quick google search led me to Safeway (and Serge) who was able to come out within 15 minutes of contacting him! He not only took care of the problem, he led me on a thorough inspection to make sure there weren't any nests, and assured me he'd be there to assist if any more appeared. He was also just very kind and professional. Would highly recommend!

Service was easy to schedule, thorough, and professional. Communication was prompt and courteous…read more It gave us the peace of mind we needed. I will definitely recommend the service in the future.

From the owner: Potomac Working Dogs provides certified canine bed bug detection services across the DC metro…read moreregion. Our NESDCA-certified detection dog, Ellie, accurately pinpoints the presence of bed bugs in homes, apartments, hotels, offices, and retail spaces. We offer fast, discreet, and unbiased results so clients can make informed decisions with confidence. We focus solely on detection, not extermination, which means our inspections are completely objective. Whether you want peace of mind at home, need to verify a treatment, or manage multiple properties, our professional canine inspections provide reliable answers. Our services include full-property inspections, single-room checks, and luggage searches. We also work with pest control companies, property managers, and hospitality providers to confirm treatments and reduce unnecessary retreatments. Why choose us: • NESDCA-certified detection team • 95% accuracy and faster results than visual inspections • Unbiased findings with no sales agenda • Professional, discreet service Visit PotomacWorkingDogs.com to learn more or request an inspection.

I just wanted someone to come out and take care of the crickets once in a while. Well, I to sign…read moreup with a 'contract'. They give you 4 service appointments per year, fine for me, but THEY DON'T SHOW UP! We were charged for a visit (part of the contract I get it) but they never scheduled and appointment, called to schedule one and said 'sorry wait till the appointment'! Quickly cancelled my contract but had to "buy it out". Can't cancel with a phone call like all services, anywhere, around the world... no they needed an email request. Simply stay away.

I recently cancelled my service contract with Environmental Pest Control. I initially did a 1 year…read morecontract which included 4 quarterly treatments. I thought they cancel automatically, they DO NOT unless you contact them directly. I forgot to call and was subsequently billed to two more treatments at $178.00. Not happy but I should have called and not assumed cancellation. Worse, 1 week after my last treatment I noticed ants in kitchen. I called and asked them to re-treat on warranty of service. They denied my request because they said I no longer have a contract with them. Shady business practices. Stay away, they don't guarantee their work!

Would not recommend. Scam…read more They charge you for two vent cleanings even if you have one. They claim they sent me a notice but I received none. They had to come back because I still heard activity in the vent. I had asked them to alert me when the technician was on the way so I could be present. Neither times was I alerted. The vent cover they installed is cheap and you could buy yourself on Amazon. All they did was shop vac from the outside. The bird still remained and my boyfriend and I had to remove it ourselves. I reached out to customer service and they did not offer any comp.

I hired Environmental Pest Control 10 months ago to remove a bird and nesting material from my…read moredryer vent and cap it. I paid $500 for this service. Recently, my 2-year-old dryer stopped working with a clogged vent error code. When I disconnected the dryer hose from the wall, bird nesting material started falling out. I removed about half a trash can full from the vent run inside my wall. After reassembling everything, the dryer still gave the same error code, confirming there was more nesting material remaining. I called Environmental PC to explain the situation and offered to email them pictures proving the nesting wasn't fully removed during their original service. I stated that their technicians never came inside my home, never disconnected my dryer, and never blew out the interior vent during the initial $500 service. They stated that it wasn't necessary or protocol for technicians to come into the home and for them only to work from the exterior. The company refused to correct their incomplete work, stating it was outside their 90-day warranty. Instead, they offered wanted to charge me an additional $279 for vent cleaning. I ended up hiring another company to do a vent cleaning who removed another half trash bag full of nesting material. Environmental PC was going to charge me nearly $800 total ($500 original + $279 new) for a job that should have been done correctly the first time. They showed no willingness to stand behind their work or make it right. I do not recommend this company. Find someone who will do the job thoroughly the first time and stands behind their work.

Paid nearly $300 dollars for services only for the owner to block us from calling him When trying…read moreto arrange a date to come do the service! unprofessional and you won't get what you paid for so be prepared to get scammed. Thanks Kofi !

I recently had the unpleasant experience of discovering a rodent in my unit, and I was feeling…read morequite distressed about it. However, Kofi, the exterminator who came to my rescue, quickly put me at ease with his 15 years of experience and professionalism. Kofi was prompt in his response and explained everything he was going to do in great detail. He sealed up the holes and took care of the rodent with great care and expertise. But what impressed me the most was his kindness and empathy throughout the whole process. He was patient with all my questions and concerns, and he really went above and beyond to make me feel comfortable. I cannot recommend Kofi highly enough to anyone who needs an exterminator. He is not only a great professional who knows his job inside out, but also a genuinely good person who goes out of his way to make his clients feel safe and cared for. If you're looking for someone who can handle pest issues with skill and compassion, Kofi is your guy. Regenerate response

Very professional - returns calls, shows up on time. Eric did a great mouse inspection..dug in, got…read moreon his hands and knees, and traced the route and source of the mouse by its droppings. Dude is like the mouse whisperer. Great to work with. Easy to schedule and re-schedule, fair prices. Definitely recommend

From the owner: At S.P.R.K. Pest Solutions we provide comprehensive and timely pest services for your home or…read morebusiness. It sounds cliche but, all pest problems are different and each home/business is unique. We perform a thorough inspection to determine the best approach for the pest problems in your home/business. We also provide second opinions for those times when you’re not sure. If it walks, crawls, slithers or fly's we take care of it. We pride ourselves on the services we offer and the way we perform them. We also make sure that we will arrive on time within the 2 hour window we’ve set up with you. We are a local veteran owned company. S=Service/ P=Professionalism/ R=Reliability / K=Knowledgable (S.P.R.K.)

This is my second year using Natural Green for aeration. They do a fantastic job. Would use them…read moreagain.

Extremely Disappointed - Damaged My Lawn and Charged Me Unfairly…read more I trusted this company to care for my lawn, but they completely ruined healthy grass that was already in great condition. Despite multiple complaints and sending supporting pictures, no one ever supervised or corrected the work. Then, without any discussion as I was assured by the salesperson, they automatically charged over $1,500 for a service that was poorly executed and misrepresented. It's clear the only thing the management cares about is sales and revenue quotas -- not the quality of service or customer satisfaction. Even after repeated complaints with photo evidence, they showed zero accountability. Service isn't one-size-fits-all. Management's responsibility should be more than just sell, sell, sell and chase revenue. What about customers satisfaction and customer voice? I have been worried and I have been reaching out. What about supervision? I'm now disputing the charge with my bank and taking legal action for the damage, negligence, misrepresentation, and unauthorized billing.