I always do the good ol fashioned tanning bed and the two that I have used here are always clean and they look quite new. Every time I go in, the staff is super friendly and helpful. They know their stuff and they are always ready to recommend anything I need or want as well as offer help if needed. They have cute clothes for sale too which is a bonus! read more

I have been going to this place over a year now and doing the red light therapy. My hair has grown so much and so healthy. It's Amazing! My face is glowing and the cocoon and sauna is so relaxing. The prices you can't beat! Everything is so worth it. The staff is really a nice set of girls with great customer service. Feels like family there. Go get your membership! read more

I've been coming to this tanning salon for over a decade--since before it was even Australian Tan--and have always had positive experiences with the staff. The team has consistently treated me with kindness and professionalism over the years, which is why I'm writing this review: to recognize someone who truly deserves it, and to call out behavior that absolutely does not belong in a workplace. On the evening of May 22nd, I witnessed something deeply upsetting. One employee, who I've interacted with before and who has always been incredibly sweet, helpful, and hardworking--was doing everything she could to keep the operation running smoothly. She remained kind, professional, and attentive to customers, even as multiple walked in the door at once. What shocked me was how she was being treated by the manager on duty. I've seen this manager before and she has generally come off as pleasant, but tonight was different. She spoke to her employee in an aggressive and demeaning tone that left multiple guests in the waiting area visibly uncomfortable. At one point, she said--loudly and condescendingly--"I said scroll. Why aren't you scrolling? Do you not know how to scroll? Are you dumb?" before pushing the employee aside and showing her in a hostile manner. She also stated "I can't help you" multiple times when the employee asked for assistance three times! She finally responds "I'm not clocked in, I literally can't help you!" It was disturbing, unprofessional, and unacceptable. One customer even walked out in discomfort--and frankly, I almost did too, but I wanted to make sure the employee was okay. No one should ever be spoken to like that, especially in front of customers. It's disheartening to see someone in a position of authority abuse their role in such a way. This review isn't typical for me, but I couldn't stay silent. The five stars here are entirely for the amazing employee who handled everything with grace and professionalism under extremely difficult circumstances. She deserves recognition, respect, and better leadership. read more

Never had an Australian tan before, but Taylor made the experience great. Had great suggestions, answered my questions, and made the whole experience feel comfortable. Recommend going especially if she's working. Thanks Taylor! read more

Taylor assisted me with my first time ever trying a tanning bed. She was able to recommend a great tanning lotion that worked great for me as well as a good amount of time to start off with ! The vibe was very nice and relaxing and she definitely made me feel comfortable and welcome ! 10/10 would recommend and come back !! read more

I love the cocoon sauna pod, red light, Halo sauna, however it can be a long wait sometimes and service is hit or miss. Staff is friendly however the wait policy seems to change based on who's working. I have been told multiple times that it is first come first serve for waiting for services, which I don't mind doing when I have time, however other occasions I've been in the cue for services and someone has been put in ahead of me after waiting 40 mins for that service ‍ Overall I'll still go because the cocoon helps my immune system. Please bring back being open Sundays!! Us healthcare workers need it & it's one of the only days I can use services read more

I love the girls at Australian Tan . They have great customer service! The memberships are incredible and the prices you cannot beat! I'm addicted to going and doing Red Light Therapy . Shout out to Jenna Moreno! She's one of the best employees sweet girl read more

Taylor is a wonderful employee at Australian tan. She always remembers my name and greets me with a smile when I come in to the salon. She is fast and efficient. The salon is always clean and well Mai trained. I love all the ladies at Australian tan and thank you Taylor for always being so helpful! read more

I recently stopped by Australian Tan to inquire about the best way for me to achieve the type of tan i'd like to receive. While I was there a very nice girl named Taylor helped me decide the best thing for me! I will definitely be coming back! read more

I've been frequenting this salon for almost the last year and wow! The girls are all so sweet and helpful, answering any and all questions I have, and the beds are fantastic! Big shout out to Taylor for helping me find a lotion that I LOVE! And for suggesting the red light therapy, it's been a game changer. Thank you Australian tan and thank you Taylor! read more

I always love visiting this location. The girls are all so sweet , especially Gigi ! She's so helpful and patient with me even when I'm asking her so many questions. read more

Let's just say that I am a fan! Even though the girls here are very young, they are knowledgeable and take time to make sure that you are comfortable. I love that the facility is kept clean and that the girls are on time with the cleaning. I've been going here for a few years and am always happy with the results. Get the $50 deal for $20 and it comes off your package! read more

went in the other day to tan and can i just say taylor is AMAZING! i'm new to tanning and she walked me through everything i needed to know. from what level bed to be in the what lotion would help me achieve my desired color! she is the sweetest woman ever and really knows her stuff!! i will definitely be telling my friends about this place and how amazing the employees are!!! read more

I live in Sanjose when I come out to the Livermore area. I always stop to tan at this location. I can honestly say this is the cleanest location and the best location the staff are great and friendly they smile and greet you. They are very professional they explain all their products well. The beds are the best I would recommend this location! read more

Got my first tan here with the VersaSpa and unfortunately will be the last. They use an older model of the Versa machine, with little instructions/ tips for use. My tan came out on the orange side. I got the lightest shade of the "Catalina" color. The worst was the breakouts. I'm not one to have body or chest acne but I am having the worst breakout I've ever had on my back and chest. The only significant change to my routine being the tanning. I wanted to like this little tanning salon so much- but I won't come back and I reccomend you don't visit either. read more

Very nice clean and efficient tanning salon. Very personable staff. I recommend highly.

Best tanning salon ever! I've been coming to Australian Tan for years. The staff is so friendly, professional and knowledgeable! Ayana and Hayley are the besssst!! read more

Australian Tan is a really nice salon. The employees are always welcoming and they keep everything very clean. My favorites are the infrared cocoon followed by the red light therapy and finish it off with level 3 tanning bed. I feel better every time I visit. read more

This store is great! The facilities are always clean and well-maintained. They offer great specials each month! Ayana, the manager, makes all of the difference in the experience and customer service. She has followed up on my package on her own without requests and called with updates and ensuring changes went through. She has a great attitude and is willing to go the extra mile for the customer! Definitely a gem! read more

Clean facility, good amount of beds. The people who work there are always so friendly and helpful!

I been coming to Australian Tan for 7 years and I love this place! The staff is great to work with, I rarely have to wait to use the spray tan, and I love the quality of my tan. I do use all their suggested products to get and maintain my tan and the products are great for my skin. read more

Just curious if anyone who uses Australian Tan in Livermore on Catalina is getting a discounted fee on their monthly rates because the company refuses to return to regular operating hours? I know Covid has changed business hours, but why is this tanning salon still able to operate with decreased operating hours, a skeleton crew yet still charge full membership fees? Yes, I have heard you don't want to have to close down if the rules change again. Well, change will always be a constant. I do appreciate the workers there. They are the only reason I'm still using your service. It's time Australian Tans stops taking advantage of their customers by charging full fees for decreased availability and treat their employees to enough hours and wages to keep them employed. read more

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This place used to be great! They now have a bunch of new girls who have zero customer service skills, and act like they couldn't care less about your business. read more

I absolutely love this Australian Tan location!! Everyone that works here is extremely helpful and very nice! If I ever have a question or concern, they immediately help me. I definitely recommend people using this Livermore location. read more

Lots of options at this salon...many levels of bed tanning, red light beds, the Cocoon & spray tanning. Can't wait for the new sauna to open too! All the employees are very helpful & knowledgeable about the beds and products they provide. read more

Hands down they have best beds, clean and friendly staff. I've tried others over the years in South County and always come back to Australian Tan! read more

Please see my review for the San Ramon Location. (zero stars for San Ramon location) I was forced to go to the Livermore location (30-40 mins out of my way) after the San Ramon location set me up on a "passport package @ $69.99 per month" plus a set up fee. My goal was to spray tan . After they charged my credit card they told me their spray tan machine doesn't work. It's now been two weeks. Each time I call they refer me to Livermore. Amber and Valerie are amazing !!!! I called and explained the situation. Given my schedule and traffic I wasn't able to make it to their location until almost 9pm. I got my spray tan and they recommended another bed prior. They gave me a sample of the "primer" before the spray tan because they wanted to make sure my spray tan developed quickly. This location is out of my way, and inconvenient but the staff is amazing . It's also bigger than San Ramon and they have more beds. The employees seem ethical , honest and didn't mind that I was there at 9pm. Thank you Valerie and Amber !!!! read more

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I can't say enough about the team at this location. They're always friendly and greet you with a smile. It's not easy working in an environment where everyone thinks they're time is more valuable than the employees providing the service. Be kind people- you know who you are! read more

Sabrina is always frieny and super helpful. She takes her time to explain things with lotions and the process of tanning. After years of struggling with the face tanner she is the only one that actually showed me how to turn it off. I've had some issues with Australian tan in other locations but when I come here and Sabrina is working it's always a smooth tanning experience. read more

I've been coming to Australian Tan for several years now with my hubby and the place and staff are amazing. I would highly recommend this place. Shout out to Hayley, Ayana for remembering our names. lol You guys rock! read more

I have been going to tanning salons for over 20 years and this one is by far the best! The ladies who work there greet you immediately and educate you on the products and services, they also have incredible customer service. I highly recommend this salon plus the location is so easy to access from 84. read more

This was the first time going to this location. I actually wouldn't mind driving an extra 9 mins to go here. The lady was super friendly and knowledgeable about the services. This location has the cocoon which was nice to try. They offer teeth whitening also. read more

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The people working were nice and attentive. The tanning beds do there job but if you are there for the redlight therapy or infra red cocoon don't go. The red light bed isn't even led and barely even red. Studies shows only visible red light at a certain wave length can enduce the healing effects associated with red light. Also the infrared cocoon only has two small infrared lights that barely light up your stomach. The heat is only from a heating fan. Both total gimmicks and not worth the money. Only thing that does what it is supposed to do is the tanning beds. read more

Clean establishment with nice clientele. Great giant beds to achieve the tan you need. Went to Hawaii so needed a quick tan to get a base. So glad I did cuz the sun did kiss us a little too much there. But....base tan helped and didn't burn on my mighty white body!! read more

I've been coming to this location for a few months out of the year for the past nine years, most of which was under old ownership. I've been extremely pleased since ownership changed. They've updated the majority of the beds and really spruced up the interior. The staff is extremely friendly and knowledgable, and they take the time to get to know the regulars -- they always have my name queued up before I even walk in! Plus, the pricing structure is fair, and a lot better than the structure of the previous ownership. I would definitely recommend checking this place out if you haven't already. read more

The beds are great! The people working here also very nice! Here is where the one star comes: You are only allowed to cancel in writing and when they get your cancellation the will cancel! I went in intending just for one month of usage and I was told by the nice girl I would need to cancel before of the 14th of month! It wasn't explained that I had to do it within that week and I assumed it was the 14th of the next month! I was charged for that month! Two weeks later I mailed my cancellation card which they received at the end of the month. I then noticed my card was charged with 71$ !! I called the 888 number to speak to customer service (total inconvenience rather than talking to someone at the shop), and the phone disconnected at least 3 times after being transferred. I then gave someone my phone number and a lady called me back within half an hour when I couldn't talk. Finally talked to someone who told me I can't be refunded because I didn't send in my cancellation a week after I signed up! She then said she would give me a free month at a later time, but I only needed the service for this month! I am also moving away so I wouldn't come back to this location! A manager then spoke to me and said to dispute the charge with my bank! Customers be aware you will be ripped off by the corporation! Again the people inside the salon are very nice but the way this business is ran is very shady! read more

A friend recommended this place to me. Iv'e been tanning for 6+ years and have been to many salons. Signed up last night. Quick and easy process. Prices are listed very plainly and the contract is simple. The staff is Very friendly. Shout out to Stacey! The place is VERY clean and the beds were cleaned promptly after exiting. They have very reasonable pricing. I ended up going with the 12 month contract $0 down! This membership does have perks for the price. It is a bit pricey at $82.00 a month, but you get what you pay for. With the ultra membership comes the use of all beds, and unlimited spray tans. The spray tan booth was very easy to use (Stacey was VERY informative in showing me every detail I needed to know) My tan came out beautifully. They are open until 9 PM. I recommend signing up here. i'm so glad I did! read more

This place is awesome! I recently saw all the new renovations and decided it was time to get some color-I never would have walked in if it weren't for the new owners. Everyone who works here is very nice, helpful and quick. There's great packages for different memberships and for the quality of beds, the prices are good. Ive been extremely pleased! I'm so sad I'm moving out of the area to Walnut Creek-so im definitely petitioning for an Australian Tans to open there too! ..... However I will still commute out here until so. :-) read more

Great tanning salon. Have had memberships for both the beds and the spray tan machine + "spa services". Good pricing not too expensive & the girls that check you in a great at remembering your name & who you are. Would definitely recommend this salon over any others in the area. read more

I've asked these employees MULTIPLE times to update their voice machine with the correct open/close times in this Covid world...do they? NOPE. So again, I drove here thinking they actually updated any of their online info OR at bare minimum the voice message machine in the salon like I've asked repeatedly. It states online, and on Yelp, AND on their voicemail that they are OPEN on Sundays until 5pm. SURPRISE! They are closed Sundays. Also, one of the girls here put me in a bed for 12 minutes when I asked for 8. I got FRIED right before my vacation. read more