These guys do great work! They are honest and stand by their work with a 24,000 mile / 24 month warranty. AAA approved is an extra bonus. I will definitely get all my repairs done here! I highly recommend these guys for any job you need done! read more

Called Austin's on a Friday afternoon because my brakes were acting up, and I was sick of being upcharged at Meineke. They told me to come ASAP, took a look at my entire vehicle, made recommendations, and listed prices. Everything was explained clearly - additional work (i.e. oil change, transmission flush) was suggested based on their inspection, but not pushed on me. Rear brakes were replaced and I was out of there in two hours. AAA members get a discount! Staff was very friendly and professional. Dropped a star only because the prices they quoted for the non-urgent maintenance work were steep, I'd probably stick to Meineke for the $20 oil change. Overall, would definitely recommend! read more

I had just arrived in Bethlehem from New York for a one night stay when my car broke down. I was in a panic since we were there to celebrate my sister and I thought this would ruin the entire day. Austin's auto service was absolutely amazing, as well as understanding that my car needed to be fixed that day so I could leave the following morning. The price was extremely reasonable and fair and we were able to enjoy our time in Bethlehem. read more

These guys went above and beyond to help me out! They were quick, thorough, and extremely helpful. I will definitely only come back here in the future for car troubles. read more

When we moved here (and after a disappointing experience at another car service place) we tried Austin's after reading reviews online. Being an out-of-stater they were patient in explaining the process of getting my car licensed and inspected in Pennsylvania. I have used them several times since then and have been happy with the results. I find the work to be quality and the personnel honest about what needs to be done to the car. They are also very upfront about the costs, giving me an itemized list over the phone before I approved any repairs. They provide recommendations for future service but don't get pushy about it or act like the sky is falling. read more

Absolutely amazing service here, I would recommend this garage to anyone. Everyone that works there was so nice and helpful, they really did a lot for me when my car broke down. Austin's auto goes above and beyond what a garage would usually do. read more

This is a great place. I bought a car from a private party and learned only after buying the car that it would not brake or roll, making it impossible to transport from PA to California. I chose Austin's to get it in shape for shipping due to the feedback rating, and all I can say is they were just the best, as others have found. They could have charged me for a lot of things the car didn't need and there is nothing I could have done if they wanted to take advantage of the situation, but instead were completely honest about what it needed and got the job done very inexpensively and competently. The car was a 1964 model, but they also had a technician who knew these old cars well, and so I stopped worrying about getting the work done right. You won't find a more honest, competent shop and I wish I knew of one like this in California! Just outstanding to work with. read more

Honest and reliable. After they take a look at your vehicle, they explain exactly what the problem, what the options are for fixing it and keeping it from happening again, what each option would cost, and the risks and benefits of each choice. Wish all businesses and professions worked with that degree of transparency....and when I had a flat tire, they picked up my car from my office parking lot, and at the end of the day, picked me up from my office and drove me to their shop to pick up my car! :-) read more

Totally awesome! My husband and I were starting a road trip with our kids when suddenly we noticed smoke coming out of the engine. We searched yelp for a local mechanic who was open at 11 o'clock on a Saturday. We found Austin's and pulled in around 11:15. We explained the problem and they immediately got us booked in and determined that my husband hadn't completely tightened the oil cap. Brilliant. They were so friendly, so helpful, and didn't charge us an arm and a leg. I wish we lived in Bethlehem so they could be our regular garage. I would definitely recommend them and would use them again. read more

Unfortunately we did not have the best experience at Austins. After my car wouldn't start, we had it towed to Austins (who I had never been but had excellent yelp reviews). It turns out there was an issue with the spark plugs and mice had chewed through some of the wiring. Austins had called and gave us an estimate that the total cost of repairs would be $120. We gave the okay and were told to come pick up the car the next day. When we picked up the car the price somehow became $450! When we asked why there was this huge difference we were not given a straight answer - something about how this and that needed to be done. Although the car is running smoothly the fact remains that Austins did a lot of work that we were never told was necessary and that resulted in a bill four times the price we were told. Although it had seemed we had finally found an honest mechanic, Austins disappointed us read more

Nelson and his team of professionals at Austin's Auto are the very best in the business. They are all very knowledgeable and take extra time to be sure you are satisfied. The mechanics work in a clean and efficient manner and their prices are very fair. Jamie always follows up with a phone call to be sure you are happy. I wouldn't take my car to anyone else! read more

Absolutely horrible customer service. Will not accommodate you to make an appointment on a Saturday for a job that should only take 1.5 hours even though they are open from 8-12, after you have told them that is the only day you can do it. I was told maybe I should just find alternate transportation. read more

I found Austins Auto Serivce here on yelp, this auto body shop had exceptional reviews and since I will be new to the area I decided to give them a try. My transmission reader came on in my car, so I decided to take the hour trip to Austins and see if they can do anything. First impressions it was easy to locate on my GPS. I went inside the guy at the front was very nice and professional. I explained what was going on and if they can take a look today. He was very professional and said yes he will take a look and if anything needed to be done I could make an appointment. He did not find anything wrong with my car and never tried to make up anything wrong with my car to to make extra money. It is very hard to find honest mechanics shops period. I will be bringing my car here from now on. I have been to plenty of mechanic shops all dishonest and broke or lost parts of mines. I would recommend this shop to everyone I know just for honesty and professionalism alone. read more

Tell you what! Today I got a flat tire 70 miles from home. State Farm Roadside left me "high and dry" for 2 hours- so I took matters into my own hands and called Austin's. The dispatcher was super polite and courteous, J.V. arrived in the truck sooner that he said he would and he put on my doughnut spare. J.V. was unhappy when I told him that I had a 70 mi. drive ahead of me, and he arranged to have the garage stay open past their 5PM closing time so that I could go there to get my tire repaired, thus ensuring a safer ride home. I was on my way by 5:30PM and I got home safely. This is by far the most friendly, honest and helpful group of mechanics and staff that I have ever encountered. Grateful for them today! read more

Theres no job too big or to small. They handle it extremely well the 1ST. time ! Fair pricing for a quality job. Nelson and the crew are Great ! Austin G. read more

First & foremost as a women who knows a little but not nearly enough about car repairs, Austins Auto is the first shop I have never felt intimidated or being like I was being taken advantage of. From the first phone call to the moment I drove out of there lot, I was compleatly satisfied with the customer service & the work they put into my car. They explained in detail what needed to be done & what could wait to be done to get the most out of your money & keep me safe on the road, befor any work or money was invested. My car drives amazingly now & I feel confident I'm safe. I will recommend anyone who has car trouble, who is everyone at one point or another, to use there services. I have never been happier with a mechanic. Also, as an added tip, I am not a person that normal writes reviews but theses guys I feel really deserve it. Thank you for all of your help, I am happy to say I will absolutely never hesitate to call you with any future car trouble or needed assistance. read more

I had a great experience at Austin's. I called on a weekday afternoon when my car picked up a nail in its tire. They were able to squeeze me in, and took care of the nail in under 30 minutes. Their rates were affordable and they also performed a full vehicle inspection. They did not do any additional work without confirming with me. Also they filled a few of my fluids for free. I will be coming back when I am in the area. read more

Great service at very reasonable price. They are courteous and honest. I have knowledge about cars and engines, but just don't have time to work on my car. With that knowledge, I have realized that they recommend only those things that are an absolute necessity. I'm very satisfied with their service, and even for a small job I prefer to go to them even though I may have to drive pass a few repair shops on my way to their shop. I highly recommend them. Keep it up, guys!!! read more

I must honestly say that this is one of the best places I've been too. They check everything thoroughly even with an oil change, they will test drive your car to make sure all is well. They are respectful, honest and work with you. I would recommend them to anyone. read more

Best in town! Warm-hearted and professional guys! I Changed battery with longer warranty and did an inspection, very careful work. Thank you. Will come back next time. read more

Worst auto service, do not come to this auto shop to do any kind of service. Very rude and unprofessional

Austin's is totally tops: Service is great. Austin's has integrity and sticks to their estimates. Everyone at Austin's is polite and treats you with respect. When I moved to Bethlehem from NJ, I continued to take my car to my old dealer in NJ for service. Their service department changed and the new guys invented charges -- like replacing sensors for $200. I took my car to Austin's a for a 2nd opinion. They looked my car over, not knowing about the NJ prognosis and said, "There's nothing wrong with your car, except that someone put too much air in your tires." I'd trust Austin's with my life. As a matter of fact, I do trust them with my life because they keep my car running in perfect condition. A special thanks to Jamie, the receptionist who books me promptly and takes extra pains to see that I'm taken care of right away -- as she does with everyone who comes into Austin's. It's challenging to find a good auto service group, but Austin's is super excellent. There's no one better!!! read more