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    Austin RV Repairs

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

    Services - Austin RV Repairs

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    7 months ago

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    Top Notch RV Repair

    Top Notch RV Repair

    (3 reviews)

    Justin, Peyton and Alyce...THANK YOU!!!…read more I cannot say more kind words about these folks. After being put off by Parris RV and RV And Boats for Less(they even hung up on me). Top Notch rescued the ENTIRE day. They showed amazing empathy for our situation! They snuck us in and helped us with a repair right in their parking lot!! Something we were planning to take days took 2 hours. Thank you all for your incredible service, your incredible attitudes and for saving our anniversary camping trip. The kindness of good people never ceases to amaze me and we will be eternally grateful for you all!

    Payton of Top Notch RV is amazing! We temporarily moved into a brand new 2024 travel trailer last…read moreyear. We had no experience in trailer living and Payton has been our go-to-guy for reliability, honesty and dependability. He has returned our calls almost immediately, many times rushing over to help us when its been an emergency. First time, we emptied our black tank we broke the pull-lever and had no clue how to replace it and panicked because it was full! No job too little and Payton came over and immediately replaced it. 2. Second time, our water line froze and I accidently left the bathroom sink handle on and flooded everything. The under-belly cover of the trailer was bursting with water...Payton came within 20 minutes 3. Third visit, He placed heating sensors to keep tanks from freezing and also wired an extra outlet in dining area so we could work on our laptop. 4. Fourth visit, yes we broke our toilet flange and we could not pull it out or use the bathroom...its Payton day off but as he was running errands he called us back, stopped at Home Depot and picked up what was needed and fix it!!! We highly value Payton, he is kind, considerate and patient and takes care of us like family... Thank you, Thank you, Thank you! Russell and Patricia R.

    Parris RV - Parris RV

    Parris RV

    (2 reviews)

    My husband and I drove from Oregon to Idaho to purchase a used camper. Upon arriving we were…read moregetting a walk around by Gary and Mike. We knew the camper was a little rough, but were assured that it was cleaned up and the roof had been inspected and sealed. Unfortunately we took their word for it. We inspected the camper ourselves while there, but didn't climb on the roof. After driving 750miles back home we then did our own full inspection. What we found was beyond disgusting inside the hanging cabinets and the roof had a big tear around a vent and a previous patch. We contacted Mike and explained the roof situation. He agreed to send the material to repair the roof ourselves.Do not trust them one bit when buying a camper or trailer because they lie about work having been done. Please inspect fully before leaving with your new camper. Below are some pics of what we had to deal with.

    DO NOT BUY from PARRIS RV Only reason I am writing this is…read moredue to multiple issues in our experience with Parris RV Absolute worst experience from buying the RV, Quality of the RV, and service warranty of the RV. Salesman lied which is typical and I expected that. Now after dealing with Parris RV on other sides of their house I realize they could care less about the customer and only focus on their bottom line. After not being able to use our RV more than twice since we bought it because it has sat on their lot for warranty repair work for 3 months plus they could not get us in for three weeks for a potential propane line leak that could cause it to explode, no rush on their part to get us in at all. There was zero communication on their part after dropping it off and being told we would hear from them next day or no later than Monday, zero information as to what is happening with our RV, we finally had to contact them not only once but THREE times (Don't bother with voicemail)! The final time after going directly to the GM we were contacted after the weekend saying it was all the sudden done, result proved that to be a lie. When we got there to inspect the RV work done, only one item of numerous items had been completed after months and again zero communication. The linoleum was still bubbling, shower floor still had no support work done, vent covers missing, wallpaper still rippling trim work not fixed, the slide out is apparently an issue we have to live with, door still not locking and screen door wouldn't stay shut, skirting issues not addressed. The way they finally "fixed" the linoleum floor was to just inject glue in the bubbled spots which will fail again and will be out of warranty at that point so won't be on them to fix it after that. We were told by the GM of the Payson location where the warranty work is being preformed, that "buying a trailer from us is like building a custom home, you get what you pay for and a $35k trailer is not expected to be built with quality" and that "no RV is going to be perfect". He told us they can't buy the RV back and will only trade in the RV but THEY can't loose money. They don't care about the money we are loosing having it sit and still make payments and the fact that we have missed trips due to their incompetency. After enough complaining from us due to their incompetency, they had to involve the overall GM who has been doing this for 27yrs and will ensure you he is on your side and just a farm boy from Idaho (sales 101, relate with your customer). He is much more aware of the what he says and how it is said, told us our coach is great and perfect for us, and that he walked through it front to back to make sure it was ready yet somehow missed that the shower was not cleaned or fully ready and obviously did not check the wallpaper around the shower that I had complained about previously and no one has mentioned or pointed out again cause it is a harder fix (still not fixed even though it is "done" and dropped off to us). After telling us the owner (not sure if this is Brett or Dori) will only trade us straight across exact $Price$, because they refuse to cut us a check for a different RV, not one we might actually like, again it is about their bottom line and not looking like they lost money, no care for customer at all. We were told numerous times by the Payson GM and Company GM and their service manager that the failure to communicate was on them and they apologize yet still failed in the exact same areas, they are also quick to state they know there is no Lemon Law for RVs in Utah. They also managed to loose our Puma spare tire cover and replace it with theirs. Bottom Line is that Parris RV does not care about the customer just what they can sell you and tell you what a great deal you are getting and get you our the door with a poor quality, you get what you pay for, $35K RV Don't make the same mistake we did, DO NOT BUY from PARRIS RV!

    Austin RV Repairs - rvrepair - Updated May 2026

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