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    Smith Chevrolet

    2.9 (32 reviews)
    Closed 7:30 am - 7:00 pm

    Services - Smith Chevrolet

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

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    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

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    A couple of weeks ago I purchased a used Ford F150. Before signing the sales contract I wanted to make sure I would be able to tow my camper trailer of 8600lbs. I was told that there was absolutely no problem to tow the trailer. The towing capacity was 12000lbs according to the people at the dealership. A friend of mine told me a couple of weeks later that towing my trailer with that car was a no-go. I started looking things up and found out (on the Ford website) that the maximum towing capacity of the F150 was only 7500lbs. I tried to hook up the camper to the car. The hind went so deep because of the weight that it was no more than 5 inches from the car. Driving the truck with the trailer hooked up would be no less than suicide. I can understand they are eager to sell a vehicle, but selling this F150 to me, knowing I needed it to tow that trailer is more like a murder attempt. I sent them an email asking how they are going to solve that problem. I wonder if they will even answer. To be continued....

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    1 month ago

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    3 months ago

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    10 months ago

    Jason in service department is the best! very professional and very knowledgeable! Wouldn't trust my vehicle anywhere else!

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    9 months ago

    Go say hi to Cody if you're looking for a vehicle, great guy that knows his stuff! Super helpful, Highly recommend!

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    2 years ago

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    2 years ago

    Dealt with Matt on a used Silverado and the process was as smooth as silk and no stress at all. Superb dealership!

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    9 years ago

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    9 years ago

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    12 years ago

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    9 years ago

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    10 years ago

    More expensive than quoted. Waited around an hour longer than said. Clean place and nice people though.. Just a bit incompetent

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    Review Highlights - Smith Chevrolet

    Jason Seay in parts was very helpful and went the distance to make sure things got done.

    Mentioned in 4 reviews

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    Sayer Chrysler Dodge Jeep Ram - Our new facility located at 3120 South Fork Boulevard in Idaho Falls off Sunnyside Road & I-15.

    Sayer Chrysler Dodge Jeep Ram

    (50 reviews)

    Kris Sayer Dear Kris…read more I am writing you as a very dissatisfied customer of Sayer ChryslerJeppDodge, Idaho Falls. Included with this letter is the email I sent my Sale Rep Rod Diaz regarding the many poor qualities of the 2024 Dodge Durango SRT Hellcat that I received from Sayer in March 2024. Not only did the Manufacturer fail to identify any of the issues that I listed in that email, Sayer Dodge Idaho Falls also failed in its responsibility to make sure that a six-figure vehicle was delivered to a customer in the condition that one would expect of a top-of-the-line vehicle. Even when Sayer had possession of the vehicle for close to a month, as I was out of town, it is obvious that no one took any time to do a pre-delivery inspection. Since that email I sent rod, I shipped the vehicle back to your dealership, as I did not want the vehicle in the condition it was delivered to me. The sales manager, and I cannot remember who I talked to, was not helpful at all and did not try to help a dissatisfied customer. This is a customer one who just spend in excess of $100,000 on a car, took the time and money to have it shipped back and a customer who had some very serious concerns. In short, he said there was nothing he could do. With that total lack of concern and failure to help figure this all out, I had the car shipped back to Jackson at a total expense to me of $650. And, even with all that effort, expense and total disappointment in the vehicle, which I expressed to your sales manager, I have not heard from anyone from Sayer. Nothing makes a customer feel more valued than being blown off and completely ignored like this. Kris, I am sure that you would agree with me, if you spent six figures on a vehicle, your expectations would be as high as mine. And if you were to have received a vehicle in this condition, you would be as dissatisfied as I am. And if you shipped the vehicle back, you would expect the highest of customer service from the dealership. Ironically, I got a call yesterday from Anderson Chrysler in Lake Havasu, AZ, as I purchased a 2025 Hellcat Silver Bullet from them back in February. They left a message that said, "Hey good morning, Greg, this is Tony over at Anderson Chrylser, just reaching out to see how you're doing and how that Durango is treating you. If you have any questions or something else we can do for you, give me a call at....:" Not long after my vehicle was shipped back to me, I began smelling oil in the cabin. This went on for a few weeks, then I started to see an oil leak on my garage floor. Over time the stain got larger and larger until it became evident that there was an issue. I took it to Rocky Mountain Yeti in Jackson for service. They concluded that the transmission lines were not installed properly and had to be replaced. This happened with only 275 miles and it took over 2 months to get the parts and complete service. And the list of issues has been growing ever since: *The carpet on the front passenger side is falling apart. * Front doors do not close or open properly. Yeti did do some adjusting but still not right. *There is low speed hesitation, as if there is something missing in the program. I am driving low speed and then a hesitation. *Transmission seems to slip sometimes coming off idle during acceleration. *The hitch cover fell off, and I never used it, and had to purchase a new one. *When disengaging the cruise control, it sometimes grabs the brakes before disengaging. 6 weeks after the owner got this letter, I still have not been contacted by Ron Sayer. They are horrible. see how many times i tried to get this resolved. Sent letter Oct 24 Received call from Matt on 10/31, but was unable to speak to him at the time Sent email 11/4 to matta@ronsayerauto.com to set up appt, no reply Sent email 11/5 to matt & Kris Sayer (kris@ronsayerauto.com ), no reply Sent email 11/7 to matt & kris, showed accepted by their server but not read Called 11/7 2:30pm left message for Matt, no reply Called 11/11 1030am, matt off so left msg with sales for Kris, no reply Called 11/13 @ 11:04, got to Kris's vmail, left message explaining all the attempts to contact. As ofr 11/19 no reply 11/19 filing complaint with Stelantis. 11/20 - a voicemail from Matt showed up in my vm inbox. It says it was from Sat 11/14 11/20 Called 9:37am and left message with a sales rep for Matt, as of 11/24 no reply. 11/24 - received a voicemail from Stellantis telling me I need to contact the dealer. 11/24 called dodge customer care 800-423-6343, she said they called the dealership earlier that day, but I never got a call, so she patched me in to Ron Sayer. 11/24 -talked with Jeff Winney, sales support, told him of some of the issues, he said we would take it to 'higher ups' 12/2 - no response from Sayer. Sent email for legal advice 12/6 - still no response 12/9 - calling fca customer care for 3rd time. They told me to deal with the dealership, but I explained that the dealer is not responding

    Shout out to Saylor Chrysler Dodge in Idaho Falls. We were treated so well, and Matt did whatever…read morehe could to help us with a soft top problem on our Jeep as we are traveling to California. he went above and beyond and made sure we were safe. Thank you all so much

    BMW of Idaho Falls

    BMW of Idaho Falls

    (19 reviews)

    I drove from California to Idaho Falls BMW to look at test drive and potentially purchase my new…read moreJaguar F Pace R Dynamic S. building up to this I was assisted by Sean, and then when I arrived Morgan and Alex. All staff was professional, kind, and informative. All my questions were answered and they supplied all documentation from Carfax to the multiple photos and videos i asked for upon my travels to give me insurance this car was worth the drive through 4 states. When I arrived they did a little "show off" for my with the car and unveiled it in their showroom. It was striking and beautiful, the photos and videos didn't do it justice. Everything they said regarding the condition of the car was accurate and confirmed which was very important after driving such a committed and long distance. The car drove amazingly back to Cali and I couldn't be more pleased with the car and with all staff at this BMW in Idaho Falls! Top notch! Thanks again!

    If I could give ZERO stars, that's what I would choose. Flabbergasted by the very shoddy service…read moreand followup we received by BMW of Idaho Falls. We had repairs done to the Rear Differential in early 2024. Later in the year the car suffered a catastrophic failure. Car was taken to a different BMW dealer where the problem was identified as Rear Differential Output Shaft dislodged, requiring rear diff and axel replacement to the tune of $9000. Before I could make a decision on the repair, the service rep called me and suggested I take this issue up with BMW of Idaho Falls, as they indicated the problem was due to a workmanship issue.!!! I put the two BMW Dealer service reps in contact. BMW of Idaho Falls is claiming they did nothing wrong. I then had the car towed to a separate independent BMW Certified repair company and gave no information. Interestingly, the repair serviceman called me and gave the same problem and resolution but refused to take my money (his words). He indicated I needed to take this up with BMW of America as the repair that was done was done incorrectly. When the repair was initially done, it appeared that someone had used a prybar to take off the axles. There is apparently a special tool that is supposed to be used and NO WAY that tool was used given the dents on the axles. Both dealers also indicated that there was NO WAY the damage on the axles was caused by towing/shipping which is what BMW of Idaho Falls is trying to blame the damage on. Two (2) other very reputable firms, one of which is another BMW dealer, say the problem was caused by the poor repair job done by BMW of Idaho Falls. Nevertheless BMW of Idaho Falls continues to say they aren't to blame and continue to not make contact with the service advisor at the other BMW dealer. Meanwhile I have an inoperable vehicle. You have a choice when buying and servicing your car. THINK HARD about throwing your money away at BMW of Idaho Falls.

    Teton Toyota

    Teton Toyota

    (76 reviews)

    We visited Teton Toyota hoping to find a used truck, and from the moment we arrived, Kylie made the…read moreexperience incredible. She greeted us right away with genuine kindness and absolutely no pressure. Instead of pushing us toward the most expensive option, she took the time to really understand what we needed, what we wanted, and what fit our budget. It was refreshing to work with someone who truly listens and cares about matching you with the right vehicle--not just making a sale. Thanks to Kylie's knowledge, honesty, and patience, we found the perfect truck. We couldn't be happier, and it's all because of her! If you're looking for someone who makes the process easy, enjoyable, and stress-free, go see Kylie. She's amazing!

    Not impressed and very grateful that I decided not to go to this particular dealership after…read moretalking to at least few of its representatives. Bait and switch much? Same RAV4 2025 new listed with VIN ending in 0038. Price is few thousands dollars below googleable MSRP. If you text and inquire about exact VIN or inventory number, nobody gives you a precise answer. If you call and ask Gabbie she will tell you they still have it, if you ask Chad he would tell you that this very exact vehicle they donated to some High School raffle event. Would be interesting to read in local press like in East Idaho News about the lucky winner, however same very vehicle is still listed on their web resource with the same attractive price week after week. The goal is to make an appointment and get you in, I do reside 90 miles away and I am very glad that just based on this alone I chose to spend my time much wiser. Few other reviewers confirm the accuracy of my discernment.

    Smith Chevrolet - autorepair - Updated May 2026

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