They responded timely and their rate was reasonable. This was our second time using them for…read moreplumbing issues and we will use them again, if needed.

I had a limited time because of medical appointments. The time frame was border line on their…read morearrival time and my appointments. The dispatcher said she would try to get them to my house if she could. They arrived 30 minutes after I called. Fixed my problem and I had plenty of time to make my appointments. That is amazing customer service.

They responded to my service request promptly. They communicated very well through my request…read more They provided a flat rate fee of $120 for my junk removal i have been needing for quite some time out of my garage. I had some old scrap wood and pallets to get rid of along with an old twin metal bed frame that was bent. I have used these guys in the past for broken TVs and they have always provided a delightful customer experience. You have the options of leaving stuff out on the curb but I couldn't do that because of my HOA. Also, last time I had left a desk that someone snatched up from the curb. So I didn't want to waste their time again. Their technology use is pretty awesome and respectfully as a IT guy I appreciate how it makes billing simple and easy. You cannot go wrong with this company hauling your junk for you. It saves you time and effort than doing it yourself and paying for the fees at the landfill. I highly recommend using them from my own personal experience.

Fast service, and very communicative. Needed to get rid of three reclining couches and one of them…read morewas upstairs. The crew came, was very professional and got rid of the couches in a hurry. They were running a little behind schedule, but called me during my window to let me know of the delay. Great company would absolutely hire again for Junk removal.

I have a 22 year old Honda lawnmower that was sorely in need of attention. No longer the one pull…read morestart darling it had been for years. And for some reason, it kept blowing the air cleaner cover off. I called Mr. Raine and described my issues. He assured me he could fix it. I hopped in my truck and drove up to his home shop in Leander. He greeted me right away and told me you can pick it up later today. Sure enough, he was true to his word. When I arrived, he described what he did to the lawnmower. Replacing the carburetor, sharpening the blades, draining the fuel tank. An overall check up. I cut my grass yesterday. With absolutely no issues. He did recommend that I replace the blade. And of course Amazon had something delivered the next day. Honda makes such a great product and it's rare in this day and age when something can actually be repaired. Mr. Raine is a solid, stand-up guy. True to his word. And he even gave me a guarantee/warranty till the end of the year. Said if anything comes up, just bring it back and we'll get you fixed up. I had previously tried a neighborhood lawn mower repair shop. It was money down the drain. If you have any issues with your lawnmower. Give Mr. Raine a call. He will get you set up. With a smile and a generous, genuine attitude. He's a solid dude.

He wouldn't honor my warranty after a few months and lied about telling me not to use regular gas…read moreand said I voided it. The warranty said nothing about that and he didn't tell me that anyways. I drove all the way out to Leander before he told me he wouldn't honor it and at that point was stuck paying a ton.

F*ed up something that should have been easy to do. Transfer from iPad to new IPad. Nope. Not me. I…read morescrewed it up by powering off the new iPad BEFORE everything was done. YES! I immediately forgot the password. Apple tech support tried everything they could but, bc I didn't let the transfer finish... Anyway, I lack a Mac or iPhone. Cracked Apple was available to fix my technology error very quickly and was ver very courteous. He did not laugh at me. Chances are 100% I will do something daft again and I will call upon Cracked Apple to be my iPad savior .

The only place that could fix my broken ipad and I went four places. No one else would even try and…read morehe fixed it promptly and at reasonable cost It has since worked perfectly for years

This review is for the follow up customer service I received from Omer. I appreciate how he took…read moreaccountability for the oversight of cleaning the roof portion of my dryer vent however, neither of them going in and getting the inside of the house portion. I'm very happy with the customer service I received and communication was excellent. I will not hesitate to use them in the future.

Everything from start to finish was top notch. From the beginning they got back to me right away,…read moreanswered all my questions, and when the technician arrived he explained everything. I only had our dryer vent cleaned and some hose replaced but he still went into the attic to inspect the line. The only thing I wish they would have done, was removed the lint filter and cleaned as well. But would definitely use again.