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    Mathis Rentals

    5.0 (1 review)
    Open 7:30 am - 5:00 pm

    Services - Mathis Rentals

    Machine and tool rental

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    6 years ago

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    Top Gunn - North Shore - Sthil Chainsaws, Non-Conductive 6' Extension Poles, top notch climbing gear we purchased in a short notice

    Top Gunn - North Shore

    (100 reviews)

    Excellent service! Took a chainsaw in that needed some…read morework and not only was everyone there so friendly and helpful, they got the job done and it runs like new! Thanks, Too Gunn!

    Website shows STIHL SR200 for price of $479.99 and I called and they said they confirmed 2 in…read morestock. I also asked for the price and they confirmed $479.99 and they also provided the price of the model up for SR200. I drove 30 min to purchase it and they asked if i would like them to test out the unit to ensure everting worked? I said yes and this is one of the reasons I like punching from them is they register for warranty, test and i support local business. Unit fired up, during checked he said total was $600ish? I immediately said the price was $479.99 and their website shows that price and that was the price given when i called. He asked if was still on sale and I said I have no idea but that why a called to confirm inventory and price. He asked who I spoke to and I did not get a name but he would find out who i spoke to. He found the person I spoke to and he said they can't honor the price he gave me for 479.99 because there was a miscommunication? I asked what the miscommunication was when he said what the price was 479.99? He stated they can't sell it at that price and walked away. What piss poor customer service not to honor the price they have on webpage and after confirming that was the correct price. This is bait and switch and I can understand not always updating your website but that's why I called and asked for the price and inventory. Very disappointing after driving 30 min to support local Austin business and then 30 min to return home.

    Operation Jump - Poster of event

    Operation Jump

    (31 reviews)

    From the moment I first contacted them until the time they left our event, I experienced nothing…read morebut greatness. I work for a school and wanted to rent the rock climbing wall for an event, and they made the entire process incredibly easy. Communication was excellent, they allowed me to make payments, and they even arrived early to make sure everything was set up in time for the event. They were very kind and always checked in with me before making any moves. They also gave us compliments on how organized we were, which was an added bonus! I will definitely be using them again.

    COST = 3 stars, although YOU GET WHAT YOU PAY FOR…read moreCOMMUNICATION / CUSTOMER SERVICE = 1 Double-barrel Margarita machine reserved for June 28, 9am-6pm, to be delivered the morning of 6/28. COMMUNICATION HISTORY/ISSUES: Received a text (from 737-383-xxxx) on Tuesday, 6/24, reminding me of the machine rental. At this time, I asked if payment needed to be made before drop off, or at time of drop off. The response I received was that I was set up on 'auto pay' and my card was set to be charged Thursday, 6/26. I received receipt of payment on WEDNESDAY night (the day before payment was scheduled), so I then confirmed that my card was in fact charged on Wednesday, rather than Thursday. During that same text thread, I received confirmation that the machine would be delivered Saturday morning, 6/28 (as initially scheduled). On THURSDAY, 6/26 afternoon, I received an email with a link to REMIT PAYMENT (however payment had been received the day before). Wednesday, 6/25, I received a text asking if the machine could be delivered Friday, rather than Saturday, to which I said was fine. On Friday, 6/27, at 6:02pm, (after the machine had already been delivered and set up), I received a text 'reminding me' of the scheduled delivery for Saturday, 6/28. Thursday, 6/26 at 11:30am received text that said: "Hey Amy, we are looking to arrive around 10-12 tomorrow to get you all set up" (text received from: 512-987-xxxx) - this message suggested (and it was never communicated differently) that the machine was to be 'set up' and ready for use. There was no 'instruction or tutorial' on how to operate the machine, nor was it every communicated that the temperature would need to be adjusted. Additionally, there would have been NO REASON to think than adjustment was needed, as HALF of the machine was working properly - the issue was only with one half of the machine. One side of the machine chilled, but never froze, and would stop rotating after 10 minutes , while the side that WAS WORKING PROPERLY never stopped rotating, and once frozen, remained so for the duration of the event. It was not until after the machine had been picked up, via text, that someone said the temperature could have needed adjusting. To expect customers to manipulate EXPENSIVE machines and run the possibility of doing damage (and being charged for the damage) is absurd. DROP OFF/PICK UP AND MACHINE ISSUES: Machine was set up Friday mid-morning, however one of the lids was not included so someone was to bring the lid at some point on Friday. At no point during the drop off and set up of machine, did anyone give instructions on how to operate the machine - it was simply communicated that 'everything is set up and ready to go'. Friday, 6/27 at 7:46pm received text "I'm with Centex I'm in route to deliver the top of your margarita machine. ETA 8:10am (text received from: 512-201-xxxx) Saturday, 6/28 at 1:00pm text that included video of right side of machine not working was sent to the last number that we received a text from (512-201-xxxx) Saturday evening, 2 employees showed up at 7:10pm to pick up the machine - we reported the issue to them as well, and their response was "I'm not surprised but if you contact the office, they'll be able to provide some sort of compensation" When asked for some type of compensation (I did not ask for a full refund, but rather 50% since one of the two sides did work properly, so the issue was with HALF of the machine), the response I received was: "we started the margarita machine up today (Monday) and everything worked as it should..... We are disappointed that your experience wasn't great but we cant issue any credit since the machine works as it should..." RED FLAGS: 1.TONS of miscommunication 2. text messages received from MULTIPLE / different numbers - no idea what number was the 'right' number to be using 3. Reserved / Paid for machine = "Operation Jump" ; 'Centex" = Delivered the machine 4. Based on the response from the 2 who picked up machine, this appears to be a common occurrence

    Party On Texas - Bridal show photobooth and backdrops

    Party On Texas

    (30 reviews)

    After I discovered a previous party rental place was not able to accommodate me on my event date, I…read moredecided to whip out my phone and do a quick search on Yelp which led me to Party On Texas as I needed something a bit closer to East Austin. After taking a look at their hours, I gave Marissa a phone call a little bit after her listed hours and she answered with such a friendly attitude and very willing to help. The event date was less than two weeks away and with her large inventory she was able to fulfill my entire request. From stanchions to wooden chairs and cocktail tables, Party On Texas had my event covered. I also rented and paid a service fee to have a 10x10 tent setup and staked down (thank goodness because it was super windy that day), as well as, a few orange cones and tables. What stood out to me was how they were willing to do a same day delivery and pickup without charging an abhorrent amount. I also appreciated how the delivery fee was less than a $100 and not some crazy amount which I've been quoted from other companies. I will definitely be coming back for my future event needs and think y'all should too!

    I was referred to Party on Texas by Mariel V. I debated between buying outdoor patio furniture at…read moreIKEA for $350 to seat six people. But my other girlfriend advised against it because I don't have a covered patio, and the wood would get ruined. Mariel V. suggested Marissa at Party on Texas. I paid $72 for ten chairs and an 8' table. My guests sat outside on the patio to eat! I had 39 people inside my 2100 square foot house and the ten chairs and table were perfect. I also really like the idea of not having to hoard or store furniture I can't use regularly.

    Mathis Rentals - machinerental - Updated May 2026

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