Short story:…read more Rachael is DA BOMB of pup walking and care! We wouldn't trust Dixie and Dylan to ANYBODY else! She's seriously that good, y'all! (Very) Long story: I first met Rachael when my brand-new hubby left on his deployment to Afghanistan last July! As a lot of you can probably imagine, I was freaked out, super-sad, and totally overwhelmed with now having to handle everything in our big house that darling hubby *sobs* usually handled, including pool cleaning, lawn mowing, and dog walking! So, I did what anybody else would have done, and I took to Yelp and scoured the reviews to find a pool cleaner, a lawn mower, and, most importantly, a dog walker for the year! Our precious rescues, Dixie, a harrier hound, and Dylan, an Australian Shepherd, are leash-reactive and rather rambunctious on their best day! We can only truly drain their energy by heroic hubby flying his drone at Camp Mabry, as they chase it across the field for miles. That clearly wasn't going to be happening for a year because my drone-flying skills are very non-existent. Enter Rachael. She walked into our lives and literally changed everything! Our rowdy fur babies took to her immediately, I took to her immediately, and she immediately put a plan together! She was so calm, kind, professional, and competent that I relaxed right away. I just knew that we were in excellent hands! We decided on Monday, Wednesday, and Friday walks, and I handed over our house key without hesitation! Over the course of that deployment year and those thrice-weekly walks, Rachael not only morphed our silly pups into seriously-civilized pups, but she kept an eye on the house like a fierce Mama Bear, brought in Amazon Prime packages, watered plants, scooped poop, dumped the pool leaf basket, drove the pups to grooming and vet appointments, and just took care of anything that she saw that needed taking care of! Dix and Dyl both manifested missing their Daddy in different ways. Dylan, being pretty anxious and OCD, started licking his paws incessantly (Cone of Shame, anyone?), and Dixie, being a champion Houdini, started jumping the fence, and, after I put up fancy 8 foot fences to stop her, she started eating the fence. I honestly wouldn't have been able to maintain my sanity through all of that without Rachael! She worked side by side with me through ALL of that! To call her a lifesaver would be an understatement! So, as I write this, the year has finally ended, and my precious hubby has finally returned safely to me! Thank you, Baby Jesus! He's taken back over the pool cleaning duties and the lawn mowing duties, and we're back to drone-flying at Mabry with the happy pups, but do you know the one person whom we absolutely intend to hang onto from the deployment days? Rachael, of course! She's an indispensable part of our lives now! On top of the three walks a week, she takes care of them during hubby and my frequent romantic staycations, and she just worked hand in hand with our awesome neighbor to hold down the fort during our 8 day honeymoon in Cancun! She's grown her company in the course of this last year, and she has quite a dog-walking team now, but she hires impeccable people, and she keeps a SHARP eye on the whole operation! Everyone that works for her is top-notch! We trust Rachael COMPLETELY with our house and our pups, and y'all should, too! We will NEVER be without her! Thank you SO much for everything, Rachael! We love you! Love, Natalie, Chris, Dixie, and Dylan

Rachael and the whole team have been wonderful! When we moved to Austin, we needed to find a dog…read morewalker for our two Danes. Rachael came over to meet the pups and they loved her. It's a been a great fit for our pups and even when our older Dane got sick and needed special care, Rachael and her team were there to help! I would highly recommend Ruff Life! We love the care they provide to our pups. Thank you Rachael, Ciera, and Elise!

Ginny is awesome. I have not used her for probably a year, but she has always been very trust…read moreworthy. The reason I have not used her is that I have an exra dog sitter living with me ( aka a fiance). She started watching my dogs back in 2005. She treats dogs like they are her own and probably better than most owners treat their pets. She's a true pet lover and also offers free, valuable advice. I trust her with my dogs...and I love them tons!

Ginny has been my cat sitter for the last 8 years. She is trustworthy and kind. She has had many…read moreyears in this business and received the Super Service Award for six years straight. Her expertise with animals is phenomenal. My cat, Bizzy, loves her! She will always be my cat sitter.

Austin Dog Sitting is the absolute best when it comes to caring my my sweet pup!…read more They take such great care of my Great Dane, Lucie, and I can confidently leave town without a bit of worry that she is in good hands with them...a huge relief to me--- and oh-so- welcome if I ever have to leave her! I recommend wholeheartedly. Simply put, You HAVE to call them and --once you meet them, they will win you--- and your furry loved ones ----over in a heartbeat! I cannot recommend them highly enough! bc

I am in the business as well and can't say enough good things about Gerry! I have seen him expertly…read morehandle a very high energy German Shepherd that would have taken most dog walkers for walk, or a drag down the street. I have also worked as a team with him with an elderly dog that required a lot of special attention so I have seen first hand the exceptional level of care he gives. In this business, some pet sitters/dog walkers just get the job done. Gerry goes above and beyond as it is obvious that he truly cares and loves what he does.

4 YEAR UPDATE: These guys are so great. Deanna is ridiculously and awesomely accommodating and…read morereally took a ton of time to revisit with my boy (and my new girl!) when I moved to a different location and needed a new sitter/walker. She really let's me talk as much as I need to feel better that all bases are covered (even when I know I talk way too much). Deanna is very concerned over her clients satisfaction and the happiness of our furry children. My new sitter is Nicky and so far I'm really happy with her. She saw my dogs on time, sends me photos, texts me about them and even grabbed my trash for me. She accommodates any silly or piddly request of mine with no problem. THANK YOU! :) I have not tried their boarding/overnight services yet but I can confidently say their walking and playtime visits have always been great. Deanna and Brian have even covered for their sitters on the extremely rare occasion an emergency happens and the sitter can't show so that I am NEVER left high and dry. I can't appreciate that enough! Call these guys. They are great. They will find a sitter you are happy with and make sure you are comfortable (because let's face it these are our kids with 4 legs).

Leigh was A-Mazing! In the past, we boarded our dogs and were a bit hesitant to use an at-home dog…read moresitting service. The thought of having a stranger in our home while we weren't there was a hurdle for us. When Leigh came for the preliminary visit, we instantly knew that having her watch our fur babies was a great choice. They liked her immediately, which does not always happen, and my husband and I knew that our dogs would be much happier in their own home under her care. Near the end of the meet and greet, she asked if we would like her to take out the trash, water the plants, or pick up the mail! Honestly, I was floored! Not only did the standard and even holiday price cover both dogs, was less expensive than boarding, saved us a trip to drop them off and pick them up, but she was also offering additional services. Oh, and I certainly did NOT miss that kennel smell on the dogs when we returned home. Each visit we received an update on how our dogs were doing along with pictures of their smiling faces, which we shared with our family while we were visiting. Leigh was always on time, extremely professional and I would highly recommend using FETCH! Pet to anyone needing someone to watch over their pets.

VIP Pet Services sitters provide exceptional services! They take careful notes on your pet sitting…read moreparameters during the initial visit and follow through perfectly. My senior dog requires special care and I wouldn't trust anyone else with his medical needs. The sitters are caring, very responsible, and responsive. Once I was out of town, had an emergency, and they made arrangements within hours to come by my home and care for my beloved pets. They are wonderful.

Super nice sitters. I got daily reports on my kitties. My babies were not so needy when we got home…read morebecause they were so loved while we were gone. Their customer service is awesome. Great and easy to use website to book services.

I really wanted to like this company's services, but I didn't find that they were detail oriented…read moreenough for my cat and I. An important message that I sent was missed, which led to my cat's waste collecting over a period of days in the tub, and with my cat eventually peeing on my bed (he is beyond hygienic and selective with where he goes to the bathroom). Even with the missed message, I would think their noses would lead them to the tub? It absolutely stank when I got home (there was also dried cat vomit in the bathroom - I just live in a studio). And I then had to spend hours washing everything on my bed, getting Urine Destroyer, etc... really not ideal after getting home from a trip. This is in addition to lights being left on, pill pocket pack not sealed after use, and litter and garbage preferences not followed. Also, I would have preferred they contacted me when my cat decided not to eat his medicine the first day, than to decide how to handle it on their own, although their idea wasn't a bad one. They are perfectly nice people but I would say that if your cat requires anything beyond basic care (throw food in a bowl and scoop box), look elsewhere. Details and communication are important. I communicated some of this to the company and they offered me a free visit in the future, which I thought was a bit presumptuous. They did play with him and actually spend time with him (instead of feeding and dashing), which is something I do appreciate.

We've been using their services for awhile actually a bit over a year. we frequently used them when…read morewe went to vacations to pet sit our cat. We have one cat who we love dearly, and one visit they completely left our cat endangered and the owner of this company (which says a lot about the company itself) took ZERO accountability, not only that we found our account inactivated by them which means they are refusing us service after a mistake they made- and we can no longer even contact them. They left our Patio balcony door- we live on the third floor in an apartment WIDE open with our cat who can clearly open the screen door that was slightly open. That is SO dangerous. We have a ragdoll who don't have much reflexes and he could fall and die from such a height, or even escape or jump out and seriously injure himself. They left the door open and left the keys inside with no way to get back in while we were on vacation. Then we got one text saying they left this door open and we were shocked when we checked our pet camera. This is ABSOLUTELY unacceptable. The only apology we got from this horrendous accident was "i apologize." She didn't call once, and if we hadn't seen this text message promptly i feel as though she wouldn't even have cared and went on their day. DO NOT TRUST YOUR BELOVED PET WITH THESE PEOPLE. You've been warned!!! This was over memorial day weekend and nobody was even in the leasing office to help which is super scary. Bad experience overall from a pet sitting company we've been trusting for awhile now which is so disappointing. I can see now they don't care about pets.

It has been painful for me to look for a reliable person to take care of my dog while I am away…read moreuntil I met Austin Animal Care. Serina and Ariana took great care of my dog Cary and sent me adorable pictures everyday! They are sweet dog lovers and super responsible dog sitters. They came to my place twice a day, fed my dog following the instructions I left, and brought my dog out for a happy walk. They even sent me the GPS tracking of their walking route! When I got home, my dog was happy and healthy and I could see that he had been taken care really well during the past few days. I will definitely recommend Austin Animal Care to anyone that has dogs and they are the best dog sitters I've ever used!

Jennifer did a great job. Our little guy was insane... absolutely insane. After boarding school, he…read morecame back fantastic. He follows commands to the letter and really integrated himself into our family. Mr. Crazy Dog is gone! Jen is great. Very responsive, honest, and an all around cool person. 13/10 would recommend.

I have always been a bit skeptical about dog training but honestly had reached a max level of…read morefrustration with my crazy dogs. I had heard great things about Jennifer... but remained skeptical that my dogs could be helped. Well... I was wrong. So wrong. My dogs are now a pleasure to be around and they actually "listen" to me. I can walk all three of them off leash and they are right by my side. I can stop them from chasing deer on the property, chasing chickens and they now respect my voice and my commands. I now have a deep connection with my dogs that I never thought was possible because of Jennifer. During my training to learn how to work with my dogs, I saw love, affection and caring for my Pets by her and her partner. They truly cared about my dogs and connected with them while at their training facility. I have had them all trained before.... and it didn't work. I gave it one more try and so glad I met Jennifer. Don't over analyze it... just do it. You will not regret it. I don't and my dogs don't. We are all MUCH happier! Thank you Jennifer.

After TPG dropped the ball on getting us initiated in the system, they were able to recover with…read moregetting a M&G scheduled. This makes me feel a bit more at ease with going with them while we are away over the Thanksgiving Break. I will be updating this review based on the care we receive too ensure it's fair and relevant.

I can't tell you how much I love The Pet Gal! I always am worried about our cat when we leave…read more Nancy made me so comfortable the minute I met her. She goes out of her way to interact with Biscuit. She's very communicative. She's the only Pet Gal I've met but I am sure they are all just as wonderful!

My husband and I had a baby 9 months ago, and it was our first time leaving our pets with a sitter…read moresince before I was pregnant. A lot had happened since the last time we left town without our pets, namely a cardiac hemangiosarcoma diagnosis for my Husky, so I was a bit nervous to leave him for 2 nights. Ally and MJ watched all 3 of our fur kiddos, and followed our instructions to a T, including administering life-saving medications for my husky and arthritis meds for my Chow mix. Their detailed updates through the app made me feel so relieved about leaving them in TLDOM's care. The pets were perfectly content when we returned home! TLDOM is the best in the pet sitting game, and we will continue to use their services in the future.

I couldn't imagine a more thorough and kind person. Mark goes above and beyond so you feel your pet…read moreis really taken care of. He sent lots of pics and videos to update us when we left our clingy and nervous chi hush us. This meant a lot because we haven't been able to travel in 2 years due to our dog never being away from us. I was nervous, but his updates and the meet and greet prior to the service put me at ease and I knew my Lulu would be well taken care of- and she was! There's a reason this business has all 5-star reviews. You won't regret using them for your pet care needs!