We didn't know that our flight was located at the South terminal - but learned after going through…read morethe main Austin Airport terminal after going through TSA . After finding that out, our flight was delayed and the only way to get to the terminal was through the airline shuttle and they wouldn't pick us up until an hour and half before our new delayed flight time. So, we had no where to sit at for another hour and half and went back to the main Austin airport TSA to sit in a general area to relax and have access to food. I like that the Airport terminal is small, but TSA here was different than their main building. They had everyone remove their laptops and iPads/tablets which slowed down the lines because a lot of us assumed since their main building down the street had us keep it in our bags the same applied. They have a small little spot to purchase cold sandwiches, snacks, cocktails. Also, a taco truck outside which is cool and different.

The smallest terminal I have been to, but surprisingly pleased…read more Only one baggage claim and area to get picked up by ride share. There is also a shuttle that takes (approx 15 min ) to get to the main terminal if needed. While waiting for your flight , there is a mini cafe to order coffee and to go food or buy last minute souvenirs. My favorite part was the outdoor taco food truck to get your Tex-mex on before leaving Austin.

We used Austin Elite to travel from Georgetown to the Austin airport and back. The pick up was on…read moretime and we had a very comfortable ride to the airport in the spacious Cadillac Escalade. There was water available for us as well. The driver was courteous and careful! When we arrived back after three weeks travel, our driver greeted us near the baggage claim and assisted us with our luggage. Our flight was early but he was already there waiting. He was parked right outside the arrivals area and we jumped in the car and were off! Pleasant drive home and it was nice to not have to drive after a long 15 hrs of travel!! Thanks to Austin Elite for wonderful service!

This company did not follow through with bringing guests to a wedding I attended. They either never…read moreshowed up or shuttled another group instead of the right one. They did bring us back to the hotel, but for whatever reason they decided to not show up for the first half of their contract. Inexcusable to pick up another group and forget about the people who paid for services. I absolutely would not recommend this company because you will have to pay more in travel fees to get where you need to go, because they are unreliable.

Needed a Jump start and they where there to help, much faster and cost efficient than AAA or my…read moreinsurance. Driver was helping, smart and polite. Recommended taxi cab in Austin.

Needed a ride asap to work. They came by quick at a great price! Keep it up guys! Will call againread more

My husband and I recently moved to Round Rock and had an international trip planned a few months…read morelater. We didn't want to leave our car parked at the Austin airport for 2 weeks, and knew we'd be jet-lagged on our return. I feel fortunate to have found A Cheap Ride and Pat Johnson. As it turned out, our first experience with Pat showed exactly how good he is. Our British Airways flight outbound was delayed, but we received little information on our end as to the reason for the delay or how late the flight might be. Coincidentally, Pat was expecting to pick up a passenger on the inbound non-stop from LHR (which was obviously delayed as well). Through Pat, we found out more than we were able to get online from the carrier! We were also delayed on our return flight, but Pat was there waiting in baggage claim for us. His service is simply over the top. We enjoyed conversing with Pat as he drove. Since he's been in the Austin/Round Rock area for many years, he's accumulated a wealth of knowledge about the area, local people, and local businesses. His retention of information and attention to detail are amazing. And while he's a careful and cautious driver, he made excellent time getting us to and from the airport. Pat is very much in touch with his customers, knows his business well, and cares about the quality of service his company provides. He is an excellent communicator, so you can feel confident that he will keep you informed as to when you'll be picked up. And, most importantly in this type of business, he is reliable, punctual, and does exactly what he says he will. I highly recommend A Cheap Ride for an excellent experience.

So this is a long overdue review for a business that sets the bar for what all other transportation…read moreservices should be. Years ago, I stumbled upon them on complete accident - funny how life works out. I had a very last-minute trip and needed a ride to the airport. I contemplated Uber but didn't trust their driver availability for an early morning flight. Pat promptly returned my call and I booked our first trip with him. We later found out he does field his own calls so he may not answer the phone if he is driving (which I appreciated when I was in the car). As others have mentioned, Pat is a great conversationalist and a wealth of information. Having grown up in the area, he knows it like the back of his hand. On a more recent airport trip, my SO discovered he forgot something, and Pat offered to make a stop at the store so we could buy it before we departed. This gesture alone demonstrates how above and beyond he is willing to go to make sure you have everything you need. Not only that, but he knew exactly where a store was when we were driving on a random section of Toll road. And there I was in the backseat still trying to pull up my Google Maps. It is his consistent attention to detail that we most appreciate. He texts us the day before pickup so we can sleep well knowing he'll be there tomorrow. He keeps an eye on our flight status and will text if there's any delays. He also keeps an eye on TSA wait times so we know what to expect when we get to the airport. And of course, all his cars are spotless, well-maintained and sanitized between each trip. The short of it is that this is a locally-owned business I am glad to continue to support for years to come. Thanks for your punctuality and professionalism at all the ungodly hours of the morning. See you on our next trip in a few months or so!

ATX arrived exactly on time twice. Clean and comfortable ride both times at a reasonable price…read more(comparable to Lyft or Urber). No membership or account needed. Multiple ways to pay.

I usually reserve this car service a month or earlier before extended trips where parking cost…read morebecomes prohibitive. Uriel is always quick to respond with an estimate and it's easy to book the service. He's always arrives on time and constantly monitors the situation at the airport so he knows if he should suggest an earlier pickup. He's also on top of monitoring your return flight and waits patiently for us to collect our bags and text him when walking outside the terminal. He locates us quickly in the crown and loads our bags into his vehicle. His cars are clean and well maintained. Comfortable temperature is maintained. His driving is smooth and professional. And, if you want to chat, he's very personable and relatable. If you want quiet because perhaps your tired, he respects that too. We're fortunate to have his service in our area.

I reached out to this service because I had a late flight into Austin and wasn't sure if there was…read moregoing to be enough ride shares. I reached out to Limo Royale and they came and pick us up on time and go us to our destination eventhough it was almost midnight. Would definitely use Limo Royale in the future.

Limo Royale was great for our group. Their driver Adam went the extra mile for us, helped us return…read moregear and handle luggage. He waited for us as we went to brunch and kept our bags secure before the airport. Thanks so much we will definitely use Limo Royale again when we come back to Austin!

The owner, Rico's friend, recommended this company to me, so I was looking forward to a great night…read moreout. I texted them, paid my $100 deposit, and was set for my gathering. Fast forward to the night of my event, June 28, Rico assigned Desirey Simpson to me as a driver. All appeared to go well. I paid my final invoice, and we are ready to ride out. The night was going well, but I started getting notifications of unauthorized charges to my card. But I'm dumbfounded because I physically have my card. But in the light of not ruining the trip, we carried on. The following day, I started trying to dig into this mysterious $160 charge. I got the company, etc. While sitting and having brunch, I get hit with another charge: $100 from the same establishment. So now I'm losing it. Early that day, we got a call that my sister had passed away, and with these unauthorized charges, I am now being forced to freeze my account to figure this out, all while having to depend on family and friends who traveled to town for my event to now pay for things on my behalf. After calling the establishment, it was determined that Rico's driver fraudulently used my card. I contacted Rico, who had a very nonchalant attitude. Once I mentioned getting the authority involved, he told me the gaming company would return my money, but I never mentioned the gaming company. So, that leads me to believe he was involved, especially since I paid through the link he provided. I never gave either my card. I requested the money be returned, and he tried to send it back to me as an overpayment. I refused because it was not an overpayment but theft. I left town because of my sister's passing on July 1 and upon my return, July 16,, due to not having access to my account, I had a vacate notice on my door. I had to spend 2.5 hours in the bank clearing this up and another 2 hours with my leasing company. Once I brought my attention back to this matter, I realized that Rico never applied my deposit and overcharged me. I texted him this, and he said I was correct, but he never returned my money. At that point, I created an invoice and requested a full refund of $540, a $100 overpayment, and the $260 stolen. He refused and stated he would give me $370. He totally did not care about the inconvenience and hardship caused by his staff. I have screenshots of all stated here, and I just warn all to be aware and cautious!

The most unprofessional things happened dealing with this company. First when we stopped off to the…read morestore my sister was left inside and the driver drove off we had to turn back around and get her after she told the driver she was going in the store then...The A/c in the party bus wasn't work good at all everyone was sweating ND hot ND we cut down our places to go due to no one wanting to be on the bus because it was hot Also I received a call from his Girlfriend the next day letting me know that she is his girlfriend and basically he was over there spreading lies so we had to get somethings cleared although he do have a WIFE. So yeah it's safe to say I won't be dealing with this so call professional service ever again.

If I could give negative stars I would. The cab arrived 25 minutes late. I had the driver ask me…read morefor directions multiple times (I am from metro-Chicago!). I was in a Yellow cab 20 minutes earlier in error but, since I had called this driver, I waited. The driver was apologetic for being late but cabs are dime a dozen so next time I will use someone else.

"Eagle Cab" is a SCAM and the owner intimidates and stalks you to your door when you disagree with…read morehis invalid charges. I had to call the cops. Upon getting in the cab, I repeatedly asked him to turn on the meter and was ignored. Then I told him that I would only pay LESS than $10 for the three miles I asked him to drive me. When we arrived at my home, I thought I was being generous in giving $10 cash (He said his credit card machine is broken, surprise) He told me I need to give him an additional $15! I sat in his van debating with him for 5 minutes in front of my house. He backed up the van twice threatening me in a raised voice that "He is not afraid of a problem". I told him that without a meter reading or pre-written price list, $10 was all that he could get out me, and I got out of the van. He exited the van using profanity, following me to the gate, trying to grab me and block my path, and when I finally got inside my door, he was lurking behind it. He stayed until the police made him leave.

We had an early morning flight from SAT and we cannot rely on Uber as we had 5 people, 7 suitcases…read moreand it's near impossible to get an Uber at 2:30am - let alone an XL so we went with this company. Yes it's not cheap and airport parking or Ubers are cheaper but boy it was worth it for the ease and taking stress out of the trip. The driver arrived exactly on time in a nice large Suburban that was clean and cool unlike some ratty Ubers. He helped us with our cases and dropped us curbside. Then he tracked our flight for the return - and was there curbside when we landed at midnight, again ready to help with a lovely AC vehicle after that Texas heat and waters if we needed them. It is worth paying for the ease and peace of mind if you cannot rely on Uber at odd hours

I have used this service in the past, but when I sent my sister a link so she could book a ride…read morefrom the Austin airport when she arrives, they quoted her a rate of $106 for basically a 20 minute/15 mile ride. Checked with Uber airport pre-booking and it was $37!!! (on a special, they said regular rate was $46). Same time, same day. When did this shuttle get so crazy high in price? I used to like it, but my business is lost for sure now.