Aurora Technology installed 5 outdoor security cameras and 1 doorbell. The picture quality on all but 1 camera is far from "exceptional quality and performance" that Chris Tyler mention in his response to a BBB review. While we appreciate his offer to remedy this, we gave him an extraordinary amount of time to complete a job that should have taken less than a week according to other vendors we talked with. We purchased 3 ICRealtime single cameras and 1 ICRealtime dual camera plus a doorbell but have only 4 after the dual camera was removed and replaced with a single Speco camera and no offer to refund the difference. After his failed attempt to configure the cameras and multiple hours on the phone with ICRealtime technical support, he blamed it on the manufacturer but we had multiple camera brands with the same problems. During the many months he worked on this, we never were able to access the cameras remotely although he made sure he could. One time I discovered a camera pointing to the ground which was done remotely. It was creepy to think that he could invade our privacy like that. Several cameras were not properly positioned for optimal coverage despite his moving them and leaving holes in the soffits. Not one camera was ever configured properly to ignore moving tree branches, traffic, and rain. He always stated his goal was to make it right, yet he sent us an additional bill reflecting time to rectify issues with his installation. Lastly, changes he made to our modem settings created multiple internet problems for us. After one visit, our internet went down. He started this project in February and after many, many promises to have functional cameras, we realized in September that this most likely wasn't going to happen. read more