Brian was able to stop by between jobs very personable and professional. He was able to fix our…read moreissues and took care of a couple of small issues for a very reasonable price.

They responded really quickly . Loess Hills Electric had the LOWEST quote for two ceiling fans…read moreinstalled . The ceiling fans were installed in no time at all ! VERY professional . I HIGHLY RECOMMEND LOESS HILLS ELECTRIC !!

My business with them was not electric related. I was driving in Omaha and my truck topper lid…read morepopped open and my dogs were visible to the driver. The driver was kind enough to flag me and let me know and I pulled over and got the top are closed back up. Little gestures go along way

Your customer service is top notch. It has not gone unnoticed. You have never missed a deadline,…read moreeven with a generous two hour notice!

Universal Electric was called to my home for what appeared to be a breaker issue. By the time their…read moretwo technicians arrived, the issue had already resolved itself. I asked them to investigate further in case the problem returned, but they declined, saying "there's nothing we can do." They never entered the home, never inspected anything, and only briefly stepped out of their van into my driveway to talk to me before leaving. At no point during the scheduling call was I told there would be a service fee. When the techs arrived, they made no mention of a charge, nor did they provide any kind of invoice or paperwork before leaving. I later received three bills by mail, each demanding $130, with no explanation of what the charge was for -- just a warning that failure to pay would result in the account being sent to collections. I did not believe the charge was warranted and disputed it in writing via certified mail with return receipt, which Universal Electric received and signed for. They never responded. No follow-up, no phone call, no documentation -- just silence. Eventually, they turned the matter over to a collection agency. It's frustrating to be billed for a visit where no service was performed, no agreement was made, and no information was shared upfront about potential charges. Based on this experience, I would not recommend Universal Electric.

Rick from universal asked me to provide dates and times that he could do an in person consultation…read more I provided 5 days and times that worked for my family. Rick picked one from that list asked for my phone number and address. After that communication, 3days passed and he no called no showed for our appointment. This lack of communication is all I am able to review. As a client, communication is one of the most important aspects I look for in a contractor because my time is valuable.

From the initial call, everything was fantastic! The lady on the phone was able to work me in, the…read moreelectrician came out, called me with an estimate, went and picked up the parts, came back and fixed all in the same day (maybe 2 hours?) and it was a great price. The best part- the electrician was awesome. Nice to my family!!! This is our go-to. It is really nice to know that someone can help you in a timely manner and not charge you an arm and a leg. The kindness was very much appreciated! Thank you TK for being awesome!!

This is a big corporation and they know how to convince you to do the work. They are nice but pushy…read more& very quick to schedule and start work. They did fine work came very quickly, getting the work done within a couple of weeks. However, they charged $80 to just come and look at our house. Then, they bid low, when they first came they said $1,000 to $1,200. Then, they came and did the work, taking less than then they originally said, but they charged us $1,640. They never stopped to tell us why they charged us more, they just did. So, don't trust the bid & know that they will take as much as they can. This job shouldn't have cost more that $800 so, we were already over paying. We are feeling kind of cheated

Not only did Steve provide top-quality service mounting my TV (something I was way too nervous to…read morehandle myself), but he also took the time to share valuable knowledge and tips about upgrades and improvements I can make around my new home. You can immediately tell how experienced and professional he is. I'm extremely grateful for the level of service he provided, and he's officially my go-to person for any installation or repair service I need. Highly recommend!

Incredible customer service!!! Had to come a couple times until the right part could be found, but…read morekept me in the loop on every step and came over evening hours just to get us up and running. We thought we were going to need a new stove, but Stephen took AMAZING care of us. Would recommend 110%!!!

Excellent service and friendly staff. The work prior to and after was explained in detail.read more

We hired Family Garage Door Service to install two garage door openers. I can not say enough good…read morethings about them. They worked with me to find a price that met our needs and budget, were very professional, patient, and thorough. They stayed after install to make sure we had the phone apps installed, the key pad worked properly, and we were completely satisfied with their work. I was so impressed and highly recommend them!!!!

Wanted to get an idea if it was cost effective to replace a cracked screen or get a new laptop…read more Went to Special Touch, guy said he has replaced "Thousands" of laptop screens, so I asked for an estimate. Said needed to leave for 2 days to open it up, told him I just want an idea to see if was worth replacing and asked since he has done "Thousands" of these repairs, what the highest cost was? This Business Genius tells me "A Million Dollars". I told him that is F'ing crazy. So this place either does not know what they are doing or they are crooks, either way you don't want your business there. Ended up going to 2 other repair shops and both were able to give a high end estimate. Robert, your response is as ridiculous as your "Million Dollars" quote. I did not get frustrated until you gave an obviously ridiculous answer. Yeah, I shouldn't have said your answer was F'ing crazy, but no other words could describe it. Don;t worry, I found Peace when I went to a professional repair shop that had no issue answering my questions. I am sure you will also find peace as your business drops off due to your stellar customer service.

These folks did a nice job getting my sons gaming pc back up…read moreand running with solid communication throughout.