Expensive service for bad value. Cheaper and more reliable to go with adt or att. Very expensive equipment.

I have never vented on FB or anywhere else- but today is the day! American Electronics-(our home secruity company for years) is one of the worst companies I have ever done business with. Because of multiple issues and poor customer service I ended our relationship and they tell me I cant because we have a long term contract??? Let me understand, even if they do not live up to an average level of service I still owe them for the duration of our contarct- they sent it to a collection agency which obviously impacts our credit etc...if they would have just been an average company with average service we'd still be with them. Live and learn!!!! PS- Cox has been a great security company for way less money and commitment!!! DT read more

This place is a joke, look elsewhere for quality service and value! Nothing but lies and empty promises with this business, all they want is your hard earned money. There are way better companies to work with, that actually care about the customer, and want to provide quality products and services. So save yourself from the headaches of dealing with this train wreck, and go somewhere else! read more

Atronic Alarms mounted both of my TVs and I couldn't be happier with the work they did. Not only was the sales representative (Don McGuire) extremely knowledgeable and professional but he also provided some important feedback about what I was looking to have done and what I could do to save money. The installation team were very professional, wore masks and maintained social distance due to current climate but also asked if I wanted to use the mount from my previous TV to save on the expense but it didn't fit so I went with their mounts. They asked how i wanted them mounted (height, angle etc) and took the time to explain what they were doing well and cleaned up everything and even wiped down the duty TV stands upon completion. I would recommend Atronic Alarms to anyone. read more

I recently switched security companies for my business to Atronic Alarms. From the very first contact with the company, to the installation of the security system, to the current services that they provide.....fantastic! Don McGuire was my initial contact, he took care of everything for me and the staff that showed up for the install were polite and professional. I highly recommend Atronic Alarms for both business and residential security systems. This is a great company to work with! read more

Great company to put your trust in especially when it comes to protecting what matters most! Their technicians are as knowledgeable as it gets and office staff strive to make customers happy! Thank you the outstanding business you provide read more

Best company! Great customer service and their technicians are the best to work with. Great great company!

Will never recommend this company. Changed our security monitoring over to them in Feb. 2014 and also purchased a HoneyWell thermostat from them that was to have smart phone capability. Initially had no issues until a blower motor broke in our furnace on 12/9/14 and our own heating and air company we have a service contract with, said that HoneyWell thermostat was not compatible with our system when out to fix the furnace. It had our furnace and heat pump running at the same time and it was a matter of time before the motor in the heat pump would've blown out from running both simultaneously. The technician also told this to the company rep. as well as saying whoever the HVAC technician was they used, didn't obviously know what he was doing as had he known, then he would've seen that that type of thermostat wouldn't work with our system. He said it was like their tech just came in, took off the thermostat and connected the American Electronics one without checking the system. This company has handled the matter of the thermostat extremely poor by not returning messages, not apologizing for that matter, and playing games when the rep was contacted. Husband had to keep following up and pay a surprise visit to the rep. Then the company only ended up refunding the amount for the thermostat and not the separate charge for the install of it which was agreed upon. They had the nerve to say that they went above and beyond by not charging us a restocking fee when husband called about the other reimbursement. They also are giving some neighbors of ours the run around with another product of theirs and they have been customers for 18 years! read more