Visited this Chick-fil-A on a Saturday and had an unexpectedly wonderful visit! Ms. Harriet took…read moreour order and was very friendly and helpful. She even helped carry our food to our table. The other employees at the restaurant were also very hardworking. Whether it was sweeping the floors, cleaning tables, or serving customers, they put care and effort into their work, which was refreshing to see. Plus all the employees had cute matching sweatshirts.

Once again I order food to pickup from this location and I get to the store and the order isn't…read morefinished so I wait till I get a notification and when it comes I go inside and have to wait over 5 minutes. the store wasn't even busy.

Not friendly. The young lady that took our order, her name wasn't on the receipt, was miserable…read more I've only been to a Shake Shack one time prior to this visit, and that was years ago. I asked her if the hotdog was 1/4 lbs or a regular hotdog, and she didn't have and answer, didn't ask someone, and she looked annoyed that I even asked. Once my order was complete, she told me the screen would ask me a question. The question on the screen was what percentage would I like to add for a tip which goes to the whole staff, I left 15% thinking she would see I left a tip and maybe this would improve her mood. Nope, she didn't acknowledge I had left a tip, she handed me a number and told me my order would be delivered to my table when ready.They ask you to do a survey, which I will, but I highly doubt it will do any good. We ordered at 19:03, our food was delivered to our table at 19:12, pretty good for food made to order. As far as preparation, the burgers were perfect, as were the fries. The kids ordered grilled cheese. The grilled cheese was burnt, but I made the kids eat it. Shamefully, I didn't want to complain because I assumed the young lady at the counter wouldn't respond correctly, and I just didn't want to have any other interactions with her. I know I took the easy way out, but I've been beaten down from the majority of employees at all customer service businesses. With the exception of the burnt grilled cheese, everything else in our order was very good. Price; I expect to pay more because the food is prepared to order, and the quantity is above the average fast food burger establishment. The freshness, quality, and taste were excellent, but the portions were too small for the price. In comparison, I pay the bigger price at 5 Guys, and they have the same quality but way bigger portion. Would have give 5 stars if it weren't for the customer service, burnt grilled cheese, and the quantity of the food.

Generous 3 here. Monday, May 5th was our visit and the gal on the register was monotone and…read moreunpleasant as you would want if you didn't care about the first impression of your business. Actually, this review is a 2. Food is salty, great fries, great location with a gazillion places to eat. I suggest go elsewhere. Pretty good chocolate shake.

On a drive back from NYC my son took a different route around Wilmington, DE than I do. I get off…read morethe Delaware Memorial Bridge onto Hwy 13, that has a plethora of gas, fast food and bathroom stops. His expressway route leads directly to Delaware One, which requires an exit for amenities. We chose the Christiana Mall exit, which we thought would offer everything we needed. That turned out to not be the case. We stopped at several businesses to try and fill our needs. I had ordered from Chick-fil-A on the App. It's my "go to" for quick food on the road. We searched everywhere in the strip of stores opposite the Mall. There was absolutely no Chick-fil-A. Finally my son decided to park the vehicle and go inside the mall to look. He was gone for a long time but finally came back with my order. The store was inside the mall with no outside signage or entrance. It wasn't even close to the entrance. Why????? The food at Chick-fil-A's is always the same from store to store. I had my normal grilled chicken sandwich. But never would I choose this store or even this exit. The time lost was significant.

This Chick Fill A was fast!! We were there with our marching band of about 100, since chick fill a…read morefood is awesome, like half of us went there. The line looked long, but we had a lot of time. I was so surprised how fast it was, I only had to wait under 10 minutes and I was toward the end. They also got everyone's order right, they also looked very organized and the environment was still good ol chick fill a.

kinda mid tbh In all…read morehonesty, every time I've come to this Raising Cane's it's been alright. The customer service has always been good but today they went around and asked all the tables if they needed anything which was sweet. The Box Combo as always was filling and fresh. There's no real notes for the food, it's standard Raising Cane's. At some point other customers started clapping after someone's order was called and I thought it was a birthday or something but that seemed like an abnormal occurrence so I assume the atmosphere is quieter normally. Overall great visit, it was exactly what I wanted out of going to Raising Cane's

The chicken tenders were undercooked and the customer service was not up to par. Two employees…read morestood by the drive thru window as if they didn't see us. We blew the horn several times and it wasn't until the other cars in the line had to come around, the workers acknowledge us. We wanted napkins and ketchup since none was provided in the bag. Hopefully this was just an isolated occurrence.

DON'T EAT HERE!!!! I watched a chipotle worker go into the bathroom with his apron in, wore his…read moreapron while peeing then went straight back to work. That's disgusting and unsanitary.

Only gave it 4 stars cuz it's a bit hit or miss. This time visiting however was wonderful. The…read moreemployee dishing out the rice was super nice and was joking around with customers. The second one with the toppings wasn't as friendly but she was also refilling toppings tubs as we were waiting to be served. Service was fast and the line moved quickly. The food was good, chicken and steak nice and flavorful and the serving was very plentiful. Sometimes they stinge a bit on the rice. All in all a great place to eat while at the mall.

I had a great experience at Zoup, and a big reason was Caitlin. She was incredibly personable and…read morefriendly from the moment I walked in. She offered bread, made sure butter was included, and gave thoughtful suggestions for my sandwich without being pushy. What really stood out was that her energy wasn't just for me. I watched her treat every customer with the same warmth and attention while keeping things moving smoothly. That kind of consistent service makes a difference. Zoup is lucky to have her,.

Service is horrendous and has gotten worse since last visit. I almost walked out this time…read more Respect, acknowledging customers, and providing them with common decency are not practiced. Food is good, but i think k is my last time. Been here 20 times over last 5 years. I should note this service review is solely due to the women in blue short and glasses with nose ring working Monday.

For my mall dwelling friends. I really wanted to hate this cheesesteak but I could not. I do not…read moreconsider it a traditional cheesesteak but it had a good flavor. I got all of the extras and provolone cheese. It came on a soft toasted roll. Somehow it all worked together.

Located in the food court of Christiana mall, must say line moved pretty quick, went with a large…read morePhilly cheesesteak with everything, regular fries, and large drink came out to 13 dollars...win win

I've been on a roll with great service lately the stars must truly be aligned. We had the pleasure…read moreof being served by Kayla, who mentioned she was still in training, but you would never know it. She did a phenomenal job. Kayla's energy was so pleasant, upbeat, and welcoming, topped off with a beautiful smile that made our date night even better. For someone new, I can imagine it could be intimidating, but she handled everything with confidence and grace. You all did an amazing job bringing her onto the team:) She is absolutely a great touch. We truly had a wonderful evening and just wanted to acknowledge exceptional customer service, especially from someone who's just getting started.

Came here last week while waiting for my tires to get installed in Costco's…read more Sat at the bar and decided to order a couple of cocktails, along with a few appetizers, to kill time. My bartender/server was wonderful. Very attentive and made sure that I was taken care of. Even though it's a chain, the food and drinks were delish, great, and consistent. I really enjoyed the stuffed mushrooms and street corn. Happy hour from 4 to 6 PM daily made the experience even better.